The customer service received by Kirsty and Cat was superb. Both of these ladies helped my husband and I to select a variety of jewellery requirements. Both were knowledgeble and not at all pushy. T... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Visited H.Samuel the jewelers at Eastbourne recently, what a joy, greated smiling faces,unusual nowadays, I was looking at watches, and even though I wasn't buying that day the help and advice I was g... Toon meer
Im due to leave the UK to get married to my lovely fiance who lives abroad on 15th May 2025. I ordered a nice £370 ring online on 18th April 2025 and the expected delivery was 10th May.... Toon meer
Bedrijf heeft geantwoord
Very pleased with my purchases. Jill the salesperson was very pleasant, helpful and polite.
Bedrijfsgegevens
Over H.Samuel - Eastbourne
Geschreven door het bedrijf
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Contactgegevens
33-34 Arndale Centre, BN21 3NW, Eastbourne, Eastbourne, Verenigd Koninkrijk
- 01323749774
2,7
Slecht
37 reviews
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Very good service in eastbourne branch
5 juni 2021
Improve customer service to keep the high street
Nice shop and a great location right at the front of one the entrances to the shopping centre. Friendly staff and clearly told to up-sell insurance and then another option for a heavily discounted pendant. Neither of which i wanted and felt a bit pushed.
Bought a watch for father-in-law which had to be returned. Watch was excellent value, on offer. But when it was returned (digits too small) he was just told to look online and he felt a bit let down. Shame really as with so many online retailers these days, we want to support the high street but this doesn't help.
5 juni 2021
Assistant was very helpful and she…
Assistant was very helpful and she helped me choose the perfect gift for my daughter.
29 mei 2021
Got exactly what I went in for
Got exactly what I went in for, very helpful and pleasant staff, nothing too much trouble
27 mei 2021
Very friendly service
27 mei 2021
Great experience and brilliant watch!
I went to the shop with a broken watch strap which understandably they were not able to mend, but Jill, the lovely shop salesperson, was very helpful in helping me make a selection of a new watch, which was great. She was knowledgeable without being pushy and I came away with an excellent watch, which I love. Thank you.
27 mei 2021
Positive shopping experience
Even though we knew what we wanted and the shop was busy, the staff were really helpful and said they would be with us soon. I was grateful that our presence in the store was acknowledged as it is very frustrating to be ignored. The staff were helpful and friendly and I would recommend the shop to others as well as use it again myself in the future.
26 mei 2021
Very please with the service and I love…
Very please with the service and I love my earring
25 mei 2021
During our last visit in Eastbourne and…
During our last visit in Eastbourne and looking for a nice Wedding Anniversary
present in your shop we were lucky not only to find the right gift, but seen to by a lovely lady Kelly, I think her name was/is?
She was very helpful, very understanding, very friendly and make us feel comfortable shopping again after being self isolating for a long time.
Therefore, we left happy and very appreciative about the service we received.
Unfortunately I lost the till receipt with the details of the Sales assistant, etc,
but your email made it possible to leave this nice lady a ***** feedback!
Thank you again, Mr and Mrs New Necklace....
20 mei 2021
Really helpful customer service
Really helpful customer service. Two lovely ladies in store chatty and friendly.
19 mei 2021
Excellent customer service
Excellent customer service, was made to feel welcome, was helped to the best of sales assistants abilities, talked through different ring styles and was generally very helpful. I was one happy customer.
19 mei 2021
A very good experience from beging to…
A very good experience from beging to the end and good staff was served by Jill thank you
18 mei 2021
Very helpful and friendly staff
18 mei 2021
Very helpful and polite staff in…
Very helpful and polite staff in Eastbourne branch. Earrings are lovely and I am very pleased.
13 mei 2021
Jill at the beacon eastbourne
Jill at the beacon was extremely helpful was a pleasure to shop 👍
13 mei 2021
It was nice visiting H.Samuel
It was nice visiting H.Samuel; There were many good choices and beautiful items. Louise took care of me and was very helpful. Thank you!
6 mei 2021
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