H.Samuel - Liverpool Reviews 

Excellent service to sort a longer chain, for a neckless bought the day, without any fuss. Well done!

I had to exchange my first ring as it was to small the staff in Liverpool 1 shop was very helpful. My ring is beautiful delivery was ok

Made up with our wedding rings the girls were so so helpful and they came really fast

We were met with a friendly and helpful staff, we had no problem buying the item we wanted

Fast delivery even thou they left it on my door step and didn't ring the bell. Anyone could have helped themselves. Mum loved these gold earrings. Would highly recommend them

I was very happy with customer service they were professional and polite and provided a great service..

Bought two wedding rings but one had to be resized so we were told that this would be done before we came to pick them up.
We came in to pick them up when we were messaged and the ring hadn’t been resized so we now have to come back again. We were told that if we wanted it done quickly we would have to pay extra for it despite it not being our fault as the ‘resize’ request was written on the order.

I didn’t have to wait to be served , described what I was looking for and shown several options .
After making my choice it was polished up and well presented in a gift box and bag! Excellent service

Great shop !!!

Visited Liverpool 1 store. Staff were very helpful. Even got some discount on my purchase.

The lovely sales assistant, called Sasha, was respectful and not at all pushy. She helped me to buy a beautiful ring that I am very happy with.

Fantastic service from ordering online to collecting in store! (Liverpool one)
H Samuel are a brilliant jewellerey service. I say service because they do far more than just sell. 5*

Very helpful staff, knowledgeable and friendly

I had waited for 6 months to go and buy a new chain. I was looked after really well. I choose the chain I wanted, the assistant helped me try it on. I felt comfortable in the shop making my purchase. Everything was done in a Covid secure way. Thank you.

I brought a seiko watch and the customer service was great thanks

Went to h Samuel in Liverpool to choose 2 rings for our Ruby wedding anniversary great choice of rings for both of us my wife picked Ruby and diamonds I chose a gold engraved band staff were excellent nothing was to much trouble for them great customer service throughout our visit just waiting to pick them up would highly recommend h Samuel

Could not get a more down to earth set of staff in store !! Amazing