IB Mirror Reviews 

I was in the middle of a main bathroom renovation and was not finding the right size, right color towel warmer. I contacted IB Mirror and the rep was very helpful, informative, and attentive. Not only did I find the perfect towel warmer for my new bathroom, I also received it very quickly and in mint condition. Delivery time was a key concern for me and IB Mirror shipped it immediately and offered great communication throughout the whole process. This is a high end company that I would highly recommend to anyone. Oh, and yes, the towel warmer is beautiful, excellent quality, and works as intended.

Customer service were great to accomodate my shipping needs. Product delivered in time. Merchandise well packaged.
A great experience overall

The order was shipped quickly and when received I found it had been packed very well. Mirror arrived in perfect condition. My girls were quite happy with the features and quality of the light and mirror itself. The bluetooth feature also works well.

The Rhea is a handsome device, and installs easily but beware, the heat output and resulting temperature (around 110 degrees) is insufficient to warm a towel. The industry standard is more in the 130-150 degree range.

Had some shipping and configuration issues none of which were IB Mirror's fault. Matthew tracked down and corrected the shipping issue as well as came up with a very cost effective fix to light color that I incorrectly chose. I really appreciate his professionalism in getting me what I needed during a busy holiday season.

Have ordered numerous times with IB Mirror. Always professional, kept me updated due to back order, informative, friendly on phone. Consistently good service and follow-ups!

Great product and expedient delivery. Customer service responded quickly

Your customer service reps were extremely knowledgeable and helped me through the order process when I was experiencing a problem. They provided clear instruction and gave me their personal work email to ensure I had no further issues Speaking as a professional myself. That was awesome. I would definitely recommend your company to others

Excellent experience overall. High quality LED mirror that I've seen. Most impressed with customer service and responsiveness. Corner of mirror was somehow cracked (1 inch but noticeable). Corner of shipping carton had been damaged. Company responded quickly and to our satisfaction. Matthew was professional and mirror was replaced within days. Highly recommended.

Expensive but purchase has no issues and mirror shipped on time. We didn’t open the box for 2 weeks as no damage in shipment. After 2 weeks at the time of connecting wires it’s not functioning correctly. We called to get exchange or return but answer was No and we have to go through warranty repair. Very disappointed to have a brand new item go through repair and fix on the wall.

super fast shipping, great products, looks awesome, i rarely care to leave feedbacks but here I highly recommended

Bought lite mirrors and a Hollywood mirror.
All came secured and quickly
Would you them again.

Very good company . Mirror extremely well packed and was very good quality. Totally worth the money .

It was exactly what our teenage daughter wanted. Looks great. Arrived very quickly and well packaged

We got a great deal on a high end LED mirror. I was concerned about the quality of the mirror however the representative that I spoke to assured me it was a good quality mirror. It certainly is and we are very happy with it. We ordered the Flore 48 x 36.

The product quality, delivery and communication was second to none

This website is over priced! The mirrors are no different than the ones they sell at Amazon and a fraction of the price. Order from Amazon it’s prime free delivery before you waste your time on this website

Amazing reliable customer service, unbelievably fast. Excellent quality products

Contact
Follow up
Delivery

Everything was great

This company has excellent customer service. I contacted them to review a concern and Matthew Scott was very attentive and worked with me to resolve to my satisfaction. I would definitely recommend this company and look forward to purchasing with them again in the future. Five stars for great customer service.