iMovR Reviews 

Several years after purchasing an iMovR desk, there was an issue with the drive mechanism on one of the legs. When I called, I was able to talk with a customer service representative almost immediately. After a brief discussion, replacement parts were immediately sent and my desk was working again in less than a week!

I had an issue with my Emma Three monitor mount where one of the monitors was not level with the rest. They sent me all equipment under warranty to resolve the issue. We also discovered that my desktop had slightly bowed. Not only did they replace my desktop under warranty, but they fabricated a support bracket for it. 10 out of 10 would buy a desk from them again.

I couldn't be more pleased with the customer service provided by Juliette via chat while I was browsing the site. She not only answered all of my questions, but went out of her way to share additional information and resources to further assist me with making selections.

Worked with me to find a solution for a problem with our existing desk. Was happy that they did not just say I needed new parts, but took the time to try resets first.

Had a problem lowering the standing desk and used the online chat to speak with Juliette. She was incredibly responsive, following up with support and staying in communication with me.

The resolution went beyond my expectations. Best online support I've experienced.

Very fast response. Extremely helpful and very quick problem resolution. Parts shipped very quickly. The repair was very easy. Thank you so much for the support.

Everyone went above and beyond. Great follow up

I broke one of the cord covers on my dual monitor arms (was my bad, not a product issue) and wanted to get replacements. I reached out to iMovR using the “Contact Us” form and had a reply with a couple days. Juliette was super friendly and knowledgeable, included an image in the email to make sure we were talking about the same thing, and got me set up for ordering the replacement plus a couple extra (just in case). I was planning to pay for the replacement since it was totally my fault the item broke, but they decided to provide it as under warranty instead. Completely unexpected, and definitely appreciated. I’m impressed with both the product and people of iMovR, they’re top notch.

Cristal Soto took time to understand and resolve my issue. I appreciate iMovR's commitment to ensuring I am able to use my desk as advertised and needed.

Responded quickly on New Year's weekend. Bought four years ago. Ship new wheels. No questions. Easy peasy. Fantastic service

We had to return our white cords in exchange for black cords, since we ordered 10 black cords and received 10 white which is not ideal. Also, the items did not all look brand-new. Customer service was good, however.

I was having a hard time deciding what color I wanted to choose for the desk. I reached out on chat to ask for more photos of the colors I was interested in and they sent me a ton of photos and even offered a free sample. I had a great experience with the customer service and the product is awesome. 10/10 recommend!

Needed some trouble-shooting help regarding a Lander desk purchased a few years ago. It seems customer service has improved drastically since the time of my purchase. I had a very quick response with easy step by step instructions to reset my desk and everything is working like new again. We are currently looking at adding another desk set up to our office and will definitely be purchasing from Imovr. Can't recommend enough!

Started a new job that was 100% remote and didn’t have the best setup. Built a custom desk with a drawer through the website that was shipped via freight directly to my house. They were kind of enough to drop the pallet in my garage as well.

Easy to assemble and extremely sturdy. I’ve moved since owning it and while disassembling the same way it was shipped didn’t work out for me, I was able to remove the entire base assembly from the top and reduce the weight. I’m sure it’s possible to properly disassemble the legs but I didn’t have the necessary pry bar at the time and removing a couple of screws wasn’t so bad.

Either way, it’s definitely worth the money if you don’t buy a separate stand and build your own custom top.

It took me a while to find a desk maker I could trust... Lately, the more I dig into products the more I find that it's all just marketing fluff and that the support teams have no idea what materials are toxic or not and why. Not so here. iMovR has a support page that other manufacturers across all industries should envy for its transparency and highly informative tone (I can't link to it but it's called "Environmental Aspects of How iMovR Solid Wood Products are Produced"). There, they go into detail about what materials go into their desks and why, complete with Safety Data Sheets and what alternatives you may request. Wow. For this reason, I was more than willing to pay a premium for my zero-VOC solid wood top desk. To confirm my order I had to call in since this is outside the normal purchase flow, but that was a great experience as well. Support was very knowledgeable and went the extra mile to ensure I was comfortable and well informed, including: actually going and asking for information instead of saying e.g. "I've been here 6 years and nobody has ever had a problem with that" -- as if that helps anything. Amazing! If I bought desks every day I'd want to do it here. As for the final product? It's wonderful! I got the walnut select solid wood desktop with linseed oil finish and it's as quality as the name implies. There's nothing bad to say about this company or product.

Quick response to email request for support.
Excellent response to address issue submitted.
Unparalleled warranty of a fine product.
Strongly recommend the company's products.

iMovr deserves 5 stars for product and service.

A cable on my Lander desk was damaged during a recent move. iMovr shipped a replacement the next day and my desk is as good as new.

This desk is rock solid yet breaks down in a way that makes moving easy (if moving is ever easy.)

The desk we ordered is fantastic! It looks beautiful and it was pretty easy for me (a petite woman) to put together by myself. The desk moves up and down really smoothly. Overall, we're thrilled with it!

I love my iMovr Lander standing desk and all of the accessories! They are beautiful, exceptionally well made, and a joy to use. I think it’s incredibly impressive that there is a 15 year warranty on all parts, which I’ve never heard. I love that I can control the height of the desk with my iPhone, and that the motor is so quiet. I could not be more pleased with my purchase, and will use it, and enjoy it for many years to come! Also, the company has been amazingly easy and professional to deal with. Stellar products!

Cristal was very efficient in helping me resolve my issue.