I'm So Pretty Official Reviews 123

TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This is the only place I will EVER go for my hair, after struggling for years to find someone who could provide high quality hair AND fit it in a way that cares for my own hair, too. I have very fi... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely love my experience with I’m So Pretty Hair Extensions! ⭐⭐⭐⭐⭐ I’ve been using the I’m so pretty brand for 15 months now & I wouldn’t go anywhere else ♥️ The hair is incredibly soft, f... Toon meer

Beoordeeld met 5 van de 5 sterren

10/10 ***** Laura made me feel so reassured and was extremely professional when helping me decide which hair extensions I wanted and doing my colour match. The service was quick and easy and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Best quality extensions to begin with, I’ve had mine in for about 6ish months and the past month or so I’ve noticed the length really deteriorating. I started with 26” and I’d say I’m at maybe 22” now... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Haarextensionsleverancier
  2. Haarextensionspecialist

Over I'm So Pretty Official

Geschreven door het bedrijf

I'm So Pretty

Company Logo

At I'm So Pretty, we offer the very best in luxury hair extensions. With over 20 years experience our team of highly trained hair extension specialists guarantee you the ultimate experience when looking for your dream hair!

Pretty Aftercare

Company Logo
All our hair extensions are made with 100% human hair, ethically sourced and carefully coloured by our skilled artisans. Our bespoke services include colour match, fitting and aftercare. We also have an online bespoke colour match service, so if visiting our salon is not an option, then rest assured we can still offer a perfect colour match wherever you are in the world.

Shop Now

> Weft Hair Extensions

> Nano Tape Hair Extensions

> Tape Hair Extensions

> Pretty Aftercare

> Open a Trade Account

> Colour Match


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

123 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

This is the only place I will EVER go…

This is the only place I will EVER go for my hair, after struggling for years to find someone who could provide high quality hair AND fit it in a way that cares for my own hair, too.
I have very fine natural hair and I’m very self conscious about it, but Laura and the rest of the staff make me feel so comfortable and at ease when I’m in the salon.
I had my hair for well over a year before I purchased just an extra 50g this week, can’t recommend it enough ✨
🩷

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everything about the experience was…

Everything about the experience was great. From initial interactions and advice to fitting the extensions and aftercare. I honestly have nothing at all negative to say and I will certainly be a consistent customer!!

8 juni 2026
Beoordeeld met 5 van de 5 sterren

Omg from the the moment I walk in the…

Omg from the the moment I walk in the care the staff where just outstanding I have had extensions before but my god the knowledge I had my colour made to match and laura wont put in till happy well I was over the moon the fot the feel I cant see them cant feel them and feel a million dollars and price for what I got outstanding and after care kit is must if they take the time look after them I cant wait for my refit they girls lift your mood a beautiful place to be girls guys get there best for hair anywhere lv you girls salt of earth xxxxx

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow I am absolutely over the moon with…

Wow I am absolutely over the moon with my hair from I’m so pretty, I won’t go anywhere else for hair. I can not recommend Laura enough. Plus I had a lovely head massage from Sadie while getting my hair washed.

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Devastating

Devastated tbh with this hair , have wore extensions for over 6 years and iv never had hair disintegrate like it. Spent over £650 on hair for it to wither away to nothing within only 4 months , not ideal when maternity leave is within a matter of weeks and I thought these extensions would last me a lot longer giving my the confidence boost I need at this time. Having to chip into my small amount of baby savings for new extensions as there the only thing keeping me from offing myself at times🤣 sorry lol but really thought I was paying for quality with these , very disappointed & heartbroken🥲

28 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely love my experience with I’m…

Absolutely love my experience with I’m So Pretty Hair Extensions! ⭐⭐⭐⭐⭐

I’ve been using the I’m so pretty brand for 15 months now & I wouldn’t go anywhere else ♥️

The hair is incredibly soft, full, and blends perfectly with my natural hair. It holds styles beautifully whether I straighten, curl, or wear it natural, it always looks flawless. Thank you to all the staff at team pretty for always making me feel life a Queen 👑

4 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would rate 10 stars if I could!

I would rate 10 stars if I could!
Laura and her team are absolutely 💯 amazing and ive been coming here for around 4 years now and wouldn't go anywhere else!
The hair is the BEST hair I've ever had ( and I've tried a lot!) and would never go anywhere else!!
The staff are absolutely amazing and make you feel at home from the moment you walk through the door.
The hair lasts me over a year as I follow all the aftercare instructions and use the products that are conveniently available in the shop

If your looking for FANTASTIC Hair and the best people then get yourself down there as you won't be disappointed
Love, Love, Love everything about "im so pretty " 😍 💗
Thanks so much xxx

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10 *****

10/10 *****
Laura made me feel so reassured and was extremely professional when helping me decide which hair extensions I wanted and doing my colour match.
The service was quick and easy and I left the shop feeling completely reassured.

Amy who fitted my new hair was amazing and although I was nervous made me feel so at ease.
Once my fitting was complete I felt amazing and absolutely adore my new hair.

10/10 Service from start to finish.
Highly recommend and gorgeous girls who made me feel so at ease throughout.

31 maart 2026
Review zonder uitnodiging
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Hi Kerry,

Thank you so much for your amazing 10/10 feedback — we truly appreciate you taking the time to share your experience with us.

We’re so pleased to hear that Laura was able to make you feel reassured and supported during your consultation and colour match, and that Amy made you feel at ease throughout your fitting. We’ll be sure to pass your kind words on to both of them — they’ll be absolutely delighted to hear this.

It means so much to us that you left feeling confident and that you’re loving your new hair — that’s exactly the experience we strive to provide from start to finish.

Thank you again for your recommendation, and we look forward to welcoming you back soon!

#teampretty

Beoordeeld met 5 van de 5 sterren

Fabulous experience

Fabulous experience, staff are amazing. Can’t fault anything one bit. Makes you feel like royalty. Great experience. Would highly recommend.

28 februari 2026
Review zonder uitnodiging
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Hi Meg,

Thank you so much for your wonderful feedback — we really appreciate you taking the time to leave this review.

We’re so pleased to hear you had such a fabulous experience with us and felt so well looked after. Making our clients feel comfortable, confident, and special is exactly what we aim for, so your kind words mean a lot to the team.

Thank you for your recommendation — we look forward to welcoming you back again soon!

#teampretty

Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience! Laura and Zoe were so friendly, knowledgeable, and talented. They helped me choose the perfect extensions and made the whole process easy and enjoyable. My hair looks incredible—so natural and full! Highly recommend this shop.

26 maart 2026
Review zonder uitnodiging
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Hi Georgie

Thank you so much for your amazing feedback — we really appreciate you taking the time to leave this review.

We’re so pleased to hear you had such a great experience with Laura and Zoe, and we’ll be sure to pass your kind words on to them. They’ll be absolutely delighted to hear this!

It’s wonderful to know you’re loving your extensions and that they look so natural and full — that’s exactly what we aim to achieve for all of our clients.

Thank you for your recommendation, and we look forward to seeing you again soon Xx

#teampretty

Beoordeeld met 1 van de 5 sterren

Never received parcel

Never received parcel

25 maart 2026
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Hi,

Thank you for your feedback.

We have checked and your order was delivered. If you have any further issues please do not hesitate to contact our customer service team. customerservice@imsoprettyofficial.com

#teampretty

Beoordeeld met 1 van de 5 sterren

So dissapointed .

writing this review as a 16-year-old girl who has extensions this is my fourth time having them and my first time buying from I’m so pretty I never write reviews. This is my first ever one but hoping I can help someone else like I wish I would’ve had.

i was obsessed with this hair when it came was so excited to get it had a negative experience at the beginning as it said next day delivery and took around three weeks to come apparently they ran out of stock and had to re-order some that’s why there was a wait however I receive no message to inform me of that I had to reach out myself.

I’ve had the hair for three months now almost 4 and I’ve had such a negative experience. It definitely is not 100% human hair. It feels synthetic at the beginning. It was so long. I got 22 inch and after four months I’d say it’s now 18 inch. i’m extremely disappointed as I did a lot of research around the brand and thought I chosen one that would last me a while and now I’m currently already looking at buying some new ones.

i’ve invested in sulphate and silicon free shampoo and conditioner are use an expensive high-end one to ensure my extensions are healthy. I use the correct after-care steps especially the ones I got in my package with. I’m so pretty where it gives you guidance on how to treat the hair and I’ve still not received a good result and I’m not satisfied with the hair. It gets really knotty it’s hard to dry and so naughty and hard to brush through when it’s wet so much shedding.

 concluding I just really wouldn’t recommend.

23 maart 2026
Review zonder uitnodiging
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Hi there,

We’re sorry to hear this and thank you for your feedback.


In regard to the concerns raised about the hair, we can confirm that all of our extensions are made from 100% human hair. However, we do only recommend using Pretty Aftercare products, as they are specifically formulated to maintain the quality, texture, and lifespan of our extensions. Use of alternative products, regardless of brand or price point, can impact the performance of the hair, including dryness, matting, and shedding.

Based on your comments, it is likely that aftercare may have affected the condition of the extensions over time. That said, we are happy to review this further.

Please contact our customer service team with your order number and clear photos of the hair so we can assess the situation and advise accordingly.


Customer Support Team
I'm So Pretty

Beoordeeld met 5 van de 5 sterren

So glad I made the switch to I’m So…

So glad I made the switch to I’m So Pretty! ✨ The extensions are thick, soft, and a perfect match—the blend they’ve achieved is just incredible.
​The staff are absolutely amazing and gave me all the aftercare advice I need, including exactly what to use and what not to use to keep them in perfect condition. The hair feels so luxurious and I’m just so happy with the results. I only wish I’d found this place years ago! 💇🏼‍♀️💖"

Thanks girls i will be back 🩷

13 maart 2026
Review zonder uitnodiging
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Hi Alex,

Thank you so much for your kind words — we’re so glad you made the switch to I’m So Pretty! ✨

We’re thrilled to hear how happy you are with your extensions and that you’re loving the thickness, softness, and blend. It means so much to us that our team were able to support you with the right aftercare advice to keep your hair looking its best.

Your feedback truly means the world to us, and we’re so happy you’re loving your results — this is exactly what we aim for 💖

I’m So Pretty Team

Beoordeeld met 5 van de 5 sterren

insnae hair once again never ever will…

insnae hair once again never ever will i go anywhere else 👏🏼👏🏼👏🏼👏🏼

11 februari 2026
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Hi Isobel,

Thank you so much for your amazing feedback! We’re thrilled to hear you loved your experience and your hair. Your support truly means the world to us, and we can’t wait to welcome you back again soon 💖✨

#teampretty

Beoordeeld met 5 van de 5 sterren

The best hair and the most amazing service

The BEST hair and the most amazing service and support💗 I wouldn’t go to anyone else!

Laura is truly the best, and she always gives me the best advice on keeping my hair and extensions in perfect condition. I’ve been coming to Laura for over a year now and my natural hair remains so healthy and keeps growing so much!

Forever getting so many compliments on my hair and the perfect colour match💗xx

21 februari 2026
Review zonder uitnodiging
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Hi Tes,

Thank you so much for your kind words 💗 We’re absolutely thrilled to hear about your amazing experience with Laura!

She truly takes pride in making sure every client feels confident, supported, and informed about their hair and extensions, so your feedback means the world to us. It’s wonderful to know that your natural hair is staying healthy and growing so well too!

We’re so grateful for your loyalty over the past year, and we love hearing that you’re getting so many compliments on your colour and look ✨

Thank you again for trusting us with your hair — we can’t wait to see you again soon! 💕

#teampretty

Beoordeeld met 5 van de 5 sterren

10/10 hair and customer service

I have been coming to Laura for my hair now for over a year. I travel over 2 hours every 6 weeks for my refit and i would travel 20 hours if i had to! The customer service here is 10/10, Laura and the team and so welcoming every time i visit, nothing is too much for them. I’ve had the hair now for over a year and it is still brand new, the quality is next level. Zoe is always so accomodating and friendly when i’m in the store and they always go above and beyond for me.
I leave the store after every visit feelings like a queen with hair goals!!
I would 100% reccomend visiting Im so pretty, you will not be disappointed. The condition of my hair since having my hair fitted here is unreal, my hair is so thick and healthy and grows out perfect.

Thankyou so much for giving me the most amazing head of hair and making me feel so welcome xxx

20 februari 2026
Review zonder uitnodiging
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Thank you so much for this incredible review 💕 We are truly blown away by your kind words and continued support!

The fact that you travel so far to visit Im So Pretty means more to us than you’ll ever know — your loyalty and trust mean everything to our team. Laura and Zoe will be absolutely delighted to hear your feedback, and we’re so proud to know that you always feel welcomed, valued, and looked after.

We love hearing that your hair still feels brand new after a year and that your natural hair remains thick, healthy, and growing perfectly ✨ Your “queen” feeling is exactly what we aim for every single visit!

Thank you for recommending us so highly and for being such an amazing client. We’re so grateful to have you as part of the Im So Pretty family and can’t wait to continue giving you hair goals every time 💗👑

Lots of love,
Im So Pretty Team xxx

Beoordeeld met 5 van de 5 sterren

Absolutely amazing hair and fits it…

Absolutely amazing hair and fits it amazing. Wouldn’t trust anyone else with my hair apart from Laura . The girls make you feel welcome everytime and always up for a laugh . Wouldn’t recommend anyone else .

11 februari 2026
Review zonder uitnodiging
Logo I'm So Pretty Official

Antwoord van I'm So Pretty Official

Hi Ebony,

Thank you so much for your wonderful review and kind words. We are truly grateful for your continued support and trust in our team.

We’re delighted to hear how happy you are with your hair and that you feel so confident in Laura’s care. Knowing that you enjoy not only the results but also the friendly, welcoming atmosphere means so much to us. Creating a space where our clients feel relaxed, valued, and able to have a laugh is something we’re very proud of.

Your recommendation is the highest compliment we could receive, and we can’t thank you enough for it. We look forward to seeing you again soon and continuing to look after you.

#teampretty

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer