received the product in a timely manner. The charm was a little smaller than it looked in the picture but that's with everything I guess. and it got dropped off late and in a regular looking car I tho... Toon meer
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Lees wat reviewers zeggen
I received a damaged chair that the company did not make good on. They sent me a replacement part in a completely different color … Wanted to give me $100 off a nearly $800 chair. After repackaging... Toon meer
Ordered tub 2 weeks ago. Still no tub. They never provided an estimated delivery date at time of purchase. When I press “track package” it just says that they will give details when they receive packa... Toon meer
Bedrijf heeft geantwoord
I am so glad I bought this kitty house, it fits perfectly in the house. I don't know how waterproof it is as it has been used indoors but it was very easy to put together and the picture instructions... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Imysea: Premium Jewelry Store Online Welcome to Imysea! We are a reliable online fine jewelry store that specializes in vintage jewelry, moissanite jewelry, S925 Sterling Silver, etc. Why choose Imysea? Reasonable jewelry price Reliable jewelry quality Wide range of jewelry products Free shipping for all Explore more fine jewelry from Imysea.com now!
Contactgegevens
C/O 1175 Florence Columbus Road UNITB, 08505, Bordentown, Verenigde Staten
- info@imysea.com
- www.imysea.com
3,2
Gemiddeld
20 reviews
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Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Came 3-5 days
received the product in a timely manner. The charm was a little smaller than it looked in the picture but that's with everything I guess. and it got dropped off late and in a regular looking car I thought that was odd but as long as I got the product quick no complaints here.
4 januari 2026
I DID NOT RECEIVE MY PACKAGE!!!
8 december 2025
Customer experience challenges
Hi - I did not receive an email confirmation or the item. I have no record of the purchase that I know I made. I tried to follow up with no luck.
Please advise. Thank you.
15 mei 2025
Antwoord van Imysea
Hi-We just inquired about your order 8125, it delivered on May 22nd. We send order information and reminders with every order. During this time, we did not receive an email from you. It may be due to your email settings that are blocking our order emails. We sincerely apologize for the inconvenience caused by this.
No receipt or order confirmation email
No receipt or order confirmation email. I need help returning the item and have no way to go about that
22 april 2025
Antwoord van Imysea
Hi, you are posting this comment on May 7th on trustpilot. Contacted us on May 9th to request a return and we processed your return request as soon as we received it.
Company sent the wrong base
Company sent the wrong base. My car seat is useless without a base for the car
3 maart 2025
Antwoord van Imysea
Our product descriptions detail that our bases only fit our strollers and that other strollers are not suitable. However we checked the order and your stroller was not purchased from our website so this is not available. Please be aware of this.
Ordered tub 2 weeks ago still no tub
Ordered tub 2 weeks ago. Still no tub. They never provided an estimated delivery date at time of purchase. When I press “track package” it just says that they will give details when they receive package.
22 januari 2025
Antwoord van Imysea
Hi,
We are so sorry for late. Since your oder is during the Spring Festival, the factory is closed and the logistics is slow. We have tried our best to speed up your order and we are very sorry for the delay it has caused. The new tracking number has been updated, please check.
Thank you for your understanding.
Wish you a happy life!
Imysea.com
The Barcelona Chairs are beautiful
The Barcelona Chairs are beautiful and easy to assemble and arrived within two days of purchase. We couldn’t be happier!!
27 januari 2025
I had made a mistake on my order and…
I had made a mistake on my order and yall were able to resolve it
20 januari 2025
Delivery takes longer than most
It took it’s time to get my delivery through Amazon but after a week it came.
29 december 2024
Damaged chair, lots of promises but no action!
I received a damaged chair that the company did not make good on. They sent me a replacement part in a completely different color … Wanted to give me $100 off a nearly $800 chair. After repackaging into new, sturdy boxes at my expense, I am still waiting on pick up shipping labels and a refund … with 3 months of emails. -0- stars.
29 augustus 2024
I have been emailing for days
I have been emailing for days
It’s the wrong product
I need a refund or an exchange
9 november 2024
Antwoord van Imysea
Hi, we have email you many times through different emails but receive no respond, please check your yahoo email, your what's app, and your text message. Thanks
Well made cat house and not difficult…
Well made cat house and not difficult to put together, although I wish it had markers as to where some of the screws were to be placed. I’d highly recommend this pet house.
4 november 2024
Prompt and efficient.
23 september 2024
Prompt response from customer support. Responsive to customer request.
Prompt response from customer support.
20 augustus 2024
Great Indoor Cat Shelter
I am so glad I bought this kitty house, it fits perfectly in the house. I don't know how waterproof it is as it has been used indoors but it was very easy to put together and the picture instructions were easy to follow. My cat loves it very much.
23 augustus 2024
Great little sturdy cat house
Great little sturdy cat house. Everything came well packaged and nothing broken. Very pleased with our experience.
28 juli 2024
very good quality
24 juli 2024
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