Inside-Tech Reviews 

I needed a last minute PC delivered fast, they were kind enough to get me a priority build done without any extra cost. Apart from that I had a slight issue due to me travelling with the PC and the customer service helped me till we found and fixed the issue.

Highly recommend!

Super helpful, no question is too much work for them. Technically exceptional and they create awesome fanless PCs.

Very pleased with the service and quality of the product, also advice via chat out of hours. The item was delivered on time too.

Very impressed with the post sales customer service even after 2 years of purchase. I purchased a PC two years ago. Haven't really used it during these time and when I went to use it the Windows programme dissapeared and had to reinstall it. I contacted the team via their chat (with not much hope that they will do anything as it was so long ago I purchased the PC), also it was on a Sunday and they helped me into reinstalling Windows again. Took a good couple of hours and the guy was so helpful and friendly. I am beyond happy with this company and deserves a 5 star. Thank you!

i ordered a pc 3rd december. it duly arrived but ran extremely hot and kept cutting out. i could not get it to boot properly at all. so...returned. it was finally returned back to me after an extended period (xmas break). i was told there was no issue with cutting out, but that it nonetheless had been fitted with the wrong motherboard and so they had replaced that. go figure! but this time, it emitted an odd noise the like of which i haven't heard since the early modems we used to have 20-25 years ago. (this is supposed to be fanless and silent!) so...returned. again.

EDIT: the people at inside-tech have been in touch and have instituted a full refund + compensation, so fair play to them. obviously the company has a good reputation and supplies pcs to many happy customers, it's just a shame that in my case the pc didn't work out. in cases when i have been in contact with them, they have been responsive and helpful, so i would not discourage others from using them.

I'm not surprised to see so many other reviews with comments rating the customer service at Inside-Tech as excellent. This has been my own experience, and then some. :)

Being able to purchase an item I couldn't find anywhere else, then spotting others I had already paid more for elsewhere and rebuying those too, I was already impressed with the service - especially when payment and delivery all went through smoothly.

They excelled themselves when I called up to ask about returning a few items. These were fine but couldn't be used due to issues with parts bought elsewhere. The phone was answered quickly, the service was friendly, and nothing was a problem.

However, this was all topped by the follow-up e-mail I received, which included a lot of really useful information about compatibility issues with the parts I had purchased elsewhere. This would have been impressive anyway but was particularly so in the context of them "losing a sale".

Inside-Tech are now one of only a few retailers to have a permanent link on my Firefox browser's Bookmarks Toolbar!

Cannot recommend highly enough. :)

I chose Inside-Tech for my new gaming PC partly because of their response to one bad review here. They've been most helpful & patient, considering I knew what I wanted it to do but am easily baffled by, eg comparing graphics cards. All in all an excellent experience, & at competitive prices too.

I last used Inside-Tech a few years back for a mini PC and it was now time to upgrade a few components on my main PC (motherboard, RAM, CPU and cooler). I didn't need a pre-built PC but as I'd used them before, I sent Chris and James an email with what I was looking for and my budget.

They were really helpful in pricing the items I needed up for me and advised me on what both to do and what not to do. I'm tech-savvy enough to build a PC by msyself but hadn't done so for a number of years, so was thankful for the support. James even gave me some advice over the phone when I had a small issue after the build (my own doing) and I was able to rectify it within a few minutes after speaking to him.

The computer is running brilliantly (Core i7 111700k, Noctua cooler, B560 Steel Legend motherboard and some Corsair Vengeance RAM).

As many others have said on here, I'd highly recommend them to anyone either needing a mini PC, a new build or just some components. Faultless service - thanks, guys! Chris in particular was very patient with my multiple emails when I was trying to decide the final few bits.

So happy to have been picked as one of the raffle winners. I couldnt recommend these guys highly enough. They deliver best in class products and services every time. All my dealings with them have been quality and I for sure will be a lifelong customer :)

Top notch. Great machine built almost exactly to schedule (and very good communication on changes to that schedule), runs silently, good speed and good reliability. Couriers inflicted some minor damage to the unit in transit and almost instantaneous customer service gave three options on possible remedies (from which I chose the quickest and easiest). Would never buy from the big firms again. Great firm, great product. Keep it up!

Helpful workers. quick very helpful would buy again

Best computer build experience i have ever had with these guys, super helpful and friendly, and the wait for my 3080 was no where near as long as other places, highly recommend inside tech for all builds and thank you guys for all your help with my build.
Roh

Fantastic customer service took me through all the options including advice and help on how to install Roon, all before placing my order. The unit arrived quickly and works perfectly, almost no heat from it despite it being on 24/7, even when being pushed hard. The money I saved compared to a bespoke unit from Roon was huge. I could not be happier.
Aftersales service was also first rate, giving me advice on a software issue that was quickly resolved. This advice was given after I'd had the NUC for 12 months.

I have been very pleased with the pre-sales support from Inside-Tech. I gave a list of my requirements and Chris replied very promptly (on a Sunday, even) with answers to my questions and a proposed specification (which I ended up ordering).
His knowledgeable answers were able to dispel a few of my misconceptions about the hardware and avoid me making mistakes.
I am looking forward to receiving my new PC.

Update: PC received within 3 days of ordering and it is working really well. Happy customer.

Excellent service.
Good customer support and advice - knowledgable on tech.
Computer was built and delivered with fast service.

I can’t recommend this company enough! Very professional service and the best customer service I’ve ever dealt with. My 2k PC is brilliant and the guys helped me all the way.

This is your place to go!

Bought the DeskMini, 32gb ram. Order was delivered quickly and support was fantastic.

Not even received my pc as yet, due to RTX 3080 shortage, but the review is for the outstanding customer service, not so common in computer land.
Keep up the good work!

Fantastic service and great quality products. We are upgrading our office machines and was given help in choosing an appropriate solution. Machines were built to spec and promptly delivered. The difference is amazing !. Would not hesitate to recommend. Will also be upgrading my home office shortly and will certainly use Inside Tech for this too.

A great experience from start to finish. The service was excellent and the end product (Roon Fanless Server) was exactly what I was looking for. The setup instructions were clear and easy to follow. Couldn't be happier.