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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

All the staff were really friendly and were helpful whilst I moved in. Perfect place to stay for your first year of university - I’ve made so many friends in my block and have used all the facilities... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Unable to pay using the easypay system. Appalling website in terms providing an easy to use payments system

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience at iQ Castings has been wonderful! I have really enjoyed this accom the most out of all the ones I’ve lived in. My favourite thing is how quickly maintenance issues are repaired, it is r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

residents partying almost every day, smoking, chanting, shouting, blasting music (during quiet hours). Brought this up to the management 2 months ago but the issue was never really resolved. security... Toon meer

Bedrijfsgegevens

  1. Studentenhuisvesting

Geschreven door het bedrijf

With high-quality en suite rooms and private studios, iQ offers a modern city centre base with excellent on site facilities.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

141 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

My stay has been great at IQ

Great experience, my third year in the same accommodation at Aspley Hall and I’ve had a brilliant time. Great staff and place to stay! Couldn’t recommend this place enough!!

31 maart 2026
Review zonder uitnodiging
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Antwoord van iQ Student Accommodation

This is great to hear, thank you

Beoordeeld met 4 van de 5 sterren

Some staff are rude.

Some staff are rude i have asked for help he refused in rude way.

31 maart 2026
Review zonder uitnodiging
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Antwoord van iQ Student Accommodation

We're sorry to hear this, please email hello@iqstudent.com so we can look into this further.

Beoordeeld met 3 van de 5 sterren

Some staffs are not so good

Some staffs are not so good. They talk rude even the security guard.

17 maart 2026
Review zonder uitnodiging
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Antwoord van iQ Student Accommodation

We're really sorry to hear this Sneha. We want to look into this further, and encourage you to email hello@iqstudent.com

Beoordeeld met 1 van de 5 sterren

West Hampstead - Hayward House

No care for the residents around them. Students leave rubbish where ever they want. Take away food, general waste left most days, black bags, even worse at the weekends. Staff RUDE and do nothing, even when told, they just pass the buck and tell you to contact the council. Terrible care for local residents.

9 maart 2026
Review zonder uitnodiging
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Antwoord van iQ Student Accommodation

We're sorry to hear this has been your experience Lee, and encourage you to email hello@iqstudent.com if you'd like to take your complaint further.

Beoordeeld met 1 van de 5 sterren

Do not choose IQ

Do not choose IQ.
It is hella expensive (230pw for a share kitchen) and they’re very strict with having guess over, you’re not allowed to have guess over for more then 3 days and it has to be a consecutive night meaning that you can’t have guess over on Monday, Thursday, then Sunday night, meaning that if you’re in a relationship or want friends over it’s not suitable.
I recommend choosing Charlton or waterside if you want a more friendly accommodation.

6 maart 2026
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

Hey Naiomi, we're sorry to hear this has been your experience at iQ. This isn't our policy, and we encourage you to email hello@iqstudent.com, as we'd like to investigate this for you.

Beoordeeld met 5 van de 5 sterren

one of the best parts of my experience in London

I’ve really enjoyed living at IQ City. As a student in London, it was important for me to feel safe and comfortable, and this place honestly feels like home.
The rooms are modern and clean, and I love having my own space while still being able to meet new people in the common areas. The study spaces are also a big plus, especially during busy exam periods.
The staff are friendly and helpful, and the overall atmosphere is welcoming and social. I’d definitely recommend it to any student looking for a safe and supportive place to live in London.

18 februari 2026
Review zonder uitnodiging
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Antwoord van iQ Student Accommodation

This is fantastic to hear Armita, we're so glad iQ City feels like your home.

Beoordeeld met 1 van de 5 sterren

Don't come to this accommodation

Don't come to this accommodation. I was trying to look for people to take over my tenancy, I was able to find two person but none of them can successfully complete the process because of manual errors and glitches in their booking systems! It is terrible, and they keep blaming me for this!

20 februari 2026
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

Hi Michael, we're sorry this has been your experience. Please email hello@iqstudent.com, who can help with your tenancy takeover.

Beoordeeld met 1 van de 5 sterren

They are unprofessional and rude and illegal

Currently staying at THE ARCADE. They are unprofessional and rude. They keep doing fraudulent reviews on their google reviews, they keep telling students/tenants to leave 5 star reviews in exchange for drinks and other things. They have a lot of pests issues, they have a lot of plumbing issues, they wouldn't fix maintenance requests, they are really slow and they would blame the tenants and threaten to charge them (which is illegal) if it keeps happening despite the amount of evidence that has been shown that it wasnt the tenants.

19 september 2025
Review zonder uitnodiging
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Antwoord van iQ Student Accommodation

We're sad this has been your experience with iQ. We'd love to look into this further, please email hello@iqstudent.com.

Beoordeeld met 1 van de 5 sterren

Horrible Horrible accommodation I would…

Horrible Horrible accommodation I would not recommend any student to live at the accommodation in Kingston, UK. A complaint was filed about the state of the kitchen in one of the sections back in September 2025 and 5 months later very little change and the filth has gotten worse and is unbearable. Reach out to me directly and I will provide pictures and videos of the kitchen.

24 januari 2026
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

Hi, we encourage you to chat to your iQ team at reception, who'd like to make this right.

Beoordeeld met 1 van de 5 sterren

horrible and dirty

5 september 2025
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

We're sad to hear this was your experience at iQ. We'd love to put it right, and encourage you to email hello@iqstudent.com, or chat to your team at reception.

Beoordeeld met 1 van de 5 sterren

Staff show a lack of basic courtesy

We asked to be let into the student block area to drop a lot of stuff off on a day where there was hardly anyone there. Was told no and so we had to struggle rhrough the locked gate back and forward multiple times. Lack of basic courtesy given that we pay a good deal of money to house our daughter here. Would not recommend this place.

10 januari 2026
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

Hey Louis, we're really sorry to hear this. If you'd like to take your complaint further, please email hello@iqstudent.com.

Beoordeeld met 5 van de 5 sterren

The top UK accommodation

The top UK accommodation, they had really helpful, kind and practical staff with an urgent response for all issues you have. They deserve 5 stars with their amazing room spaces and affordable prices as well.

25 november 2025
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

Thanks Jan, this is wonderful to hear.

Beoordeeld met 1 van de 5 sterren

Upon to your reply all complain has…

Upon to your reply all complain has been done in the formal way for a mistake you put my son in who was not even 18 years at time very thing you ask even doctors letter all was sent to you so now you are here trying to clean you iq image Iam here to call to student home student and international student to prevent them on wating their money on your iq has open for your the iq interest not on the welfare and mental health of students.he are still traumatised Iam will coming to share more about even your solicitors and why the iq is still traumatised my son . Iam a mother with health conditions you know about how do you want me the leave my young stand in this . You put this poor to sign before the age of 18 and tell after 2 weeks if leave the accommodation they won’t any charges why the iq decided to charge him for staying their for less than a week and left traumatise by the small size of the room and the size of the bath and cold of the room and the position of the room is just at front of the kitchen in case of fire what will happen them children lives matters though and my son escape an aggression inside iq area where you suppose to put security guys and for some reason your office get empty
Iam here for everyone to know about this iq business to protect more people

21 november 2025
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

Hi Aisha, thanks for taking the time to leave us a review. If you would like to reach out to our Customer Support Team at hello@iqstudent.com they can look into your case in line with our escalation policy.

Beoordeeld met 1 van de 5 sterren

Egham I Q

Pay very expensive money for live London Egham I Q accommodation.small room the room is not well ventilated, very bad air. Midnight very very noisy, and a lot of footstep sounds. Door smash bang bang …very noisy security is decorate call security is nothing help respond many time .the door lock broken not repair.say is repair done.live here is torment. Very terrible accommodation .

5 augustus 2025
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

Hey Anna, thanks for leaving us a review, we're sad it isn't a positive one. Please chat to your team at reception, who are able to fix any maintenance issues quickly.

Beoordeeld met 1 van de 5 sterren

Live I Q true feelings

This is since the envoy worst accommodation from I Q London. It’s very Noisy at night time, can not sleep the room air is very bad? and No one control here. Security only decoration. Nothing to do? Even my bathroom faucet broken down.and room door lock is broken, I respond many many time still not fix? Staff manner very bad. Please upperclassmen don’t stay here, you pay very expensive money to live this place it’s not worth it ?

10 maart 2025
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

Hi Daniel, we're really sorry you feel this way about your stay with iQ. Please chat to our team at reception, as we'd like to put this right, and they are best placed to help with noise complaints and maintenance issues.

Beoordeeld met 1 van de 5 sterren

They market first class accommodation…

They market first class accommodation and then provide third class. Shameful company typical shark Landlord taking advantage of younger people who know no better.

Check out their reply I complained and they didn't make it right again trying to give the impression they care. Take your money and won't compensate for substandard service classic 70s car dealer

5 november 2025
Review zonder uitnodiging
Logo iQ Student Accommodation

Antwoord van iQ Student Accommodation

We're really sorry you feel this way. We'd love to chat through your experience and make it right - please email us at hello@iqstudent.com.

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