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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

i have been using jelly wax now for several months and i am not going back to shaving! the wax experience, which this was my first introduction to waxing, has been a complete gamechanger...thank you!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought this product for myself, and ended up becoming the family waxer. It is so easy to wax men's brows, ears and other facial hair knowing I would never be able to get them to do it outside our ho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

It took a while for the order to be processed and shipped but when I reached out for an update customer service was very helpful and kind. I ordered the monthly subscription with 4 bags as well as the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Okay, would recommend giving yourself a lot of time to get through the learning curve and be patient with yourself 😂 It is very forgiving for a beginner!! The different waxes really do make a differe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Welcome to Jelly Wax's Trustpilot page. We're all about redefining your waxing experience, making it as smooth as the skin you're about to unveil. 🌟 Why choose us? We're not just another waxing brand; we're a community. A community that values empowerment, affordability, and, most importantly, YOU. We're committed to delivering salon-quality results right in the comfort of your home. 🏡 But don't just take our word for it! Check out what our fabulous Jelly Wax family has to say. Your feedback helps us grow, innovate, and deliver the best waxing experience possible. So go ahead, share your thoughts, and let's make beauty routines a little less routine. 💖 With all the love and good vibes, The Jelly Wax Team


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

90 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(90)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

complete gamechanger!!!

i have been using jelly wax now for several months and i am not going back to shaving! the wax experience, which this was my first introduction to waxing, has been a complete gamechanger...thank you!

25 februari 2026
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Antwoord van Jelly Wax

Thank you so much for sharing this! We love hearing that you’ve been using it for several months and have officially said goodbye to shaving! Thank you for trusting Jelly Wax and for being part of our community!

Beoordeeld met 5 van de 5 sterren

Rawr

Rawr XD :( :)

29 juli 2026
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Antwoord van Jelly Wax

We’re glad to see those happy vibes! :)

Beoordeeld met 4 van de 5 sterren

Great customer service and great wax!

It took a while for the order to be processed and shipped but when I reached out for an update customer service was very helpful and kind. I ordered the monthly subscription with 4 bags as well as their whole pre and post wax skin care system. So far I have only used the Rose Signature wax and (as someone who self waxes regularly) I was initially a little worried because the wax seemed thinner and more tacky than I’m used to. However after the first pull I was amazed at how much less it hurt and that it grabbed almost all the hair in one strip! Genuinely impressive. I will say the pouches are small so people who exclusively wax should get the subscriptions with more pouches or their bigger size bags. Great first impression, I can’t wait to find my favorite wax from them.

28 juli 2026
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Antwoord van Jelly Wax

Thank you so much for sharing such a detailed review! We're so happy to hear that, despite the initial shipping delay, our customer service team was able to help and make the experience a positive one. We can't wait for you to try the other formulas and find your favorite!

Beoordeeld met 5 van de 5 sterren

The perfect kit for everyone

I bought this product for myself, and ended up becoming the family waxer. It is so easy to wax men's brows, ears and other facial hair knowing I would never be able to get them to do it outside our home. Ten enthusiastic thumbs up.

4 mei 2026
Review zonder uitnodiging
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Antwoord van Jelly Wax

This absolutely made us smile! We love that you started out waxing yourself and somehow became the official family waxer! Thank you for sharing your experience and for making Jelly Wax part of your family routine!

Beoordeeld met 5 van de 5 sterren

Great wax product!

It's super user friendly, and doesn't stick to my skin.

27 mei 2026
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Antwoord van Jelly Wax

We’re so happy to hear that! Thanks for sharing your experience!

Beoordeeld met 4 van de 5 sterren

Beginner friendly and kind to skin!

Okay, would recommend giving yourself a lot of time to get through the learning curve and be patient with yourself 😂 It is very forgiving for a beginner!! The different waxes really do make a difference for the different textures of hair. Everything smells great too! My skin is really sensitive but recovered well. I’m excited to see how my hair grows back and what the second wax will look like!!!

28 mei 2026
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Antwoord van Jelly Wax

We love this advice! There’s definitely a learning curve, but we’re so glad you found it forgiving and beginner-friendly! Thank you!

Beoordeeld met 5 van de 5 sterren

Positive feedback

Well I have to say I would love for you to have a custom service call but hey beggars can’t be choosers. I did run into an issue with just receiving my product, but when I reached out them they were quick to respond and wanted to make sure I’m completely satisfied about how to resolve the problem. Needless to say they were a very positive experience and I’m loving to support a small business instead of all the big business. So thank you once again for the quick response too fix the issue.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Jelly Wax

We’re sorry there was an issue at first, but we’re really glad our team was able to respond quickly and help make things right.

Supporting a small business truly means the world to us, and we’re so happy you had a positive experience overall. Thank you again for giving Jelly Wax a try!

Beoordeeld met 4 van de 5 sterren

Best Thing 2 Happen

Being realistic it gives you all the right tools and so many options, for the targeted area in the kit! It even tells you the different waxes you should use on your skin. I will say the kit should have all three different waxes instead of the same wax in a single kit so you can dip your toe. But it’s all beginner friendly and even to me who wants to get into beauty school lol! Loving itttt!!!

24 maart 2026
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Antwoord van Jelly Wax

Ahh this made us so happy to read, thank you so much for sharing this!

We love that you noticed how the kit guides you on which wax to use for each area, that was something we really wanted to make beginner-friendly!

Thank you again!!

Beoordeeld met 5 van de 5 sterren

Easy to use!

Great experience all around.

25 maart 2026
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Antwoord van Jelly Wax

So happy to hear that! Thanks for sharing!

Beoordeeld met 5 van de 5 sterren

Great stuff, but requires picture for review reward

I like their product and their customer service was good, I just wish their coupon reward for reviews wasn't blocked behind a picture requirement.

25 maart 2026
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Antwoord van Jelly Wax

We’re really glad you like the product and had a good experience with our customer service.

We also appreciate your note about the review reward requirement, we’ll take it into consideration as we continue improving the program. Thanks again for sharing!

Beoordeeld met 5 van de 5 sterren

Awesome wax

The shipping is quick. The fragrance of the wax is lovely. It melts nicely, goes on easily and removes even tiny hairs!

23 februari 2026
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Antwoord van Jelly Wax

Thank you so much! We’re so glad you loved the quick shipping, the scent, and how well the wax melts and grabs even the tiniest hairs. We appreciate you sharing your experience!

Beoordeeld met 5 van de 5 sterren

Worth It!

Before I ever bought JellyWax, I had quite a few questions, and every time I’ve commented under any of their videos, the responses I got were very helpful and so friendly!! So, after a few back and forth comments, I took the plunge and purchased a kit, and let me tell you how much I really enjoyed it!!

It took a little time for me to figure out the temperature and consistency, but once I did, I was very impressed with how gentle it is on my skin but still gripping hairs. Even after purchasing, I still had more questions and have had the same wonderfully informative, helpful, and friendly responses.

The wax itself is just pretty to look at once it’s all melted (please try mixing some of the colors! It’s fun!) and has a nice scent to it too! The silicone pot makes it super easy to clean up any leftover wax, and the whipped sugar scrub is so lovely on my skin as well!

I highly recommend this company and their products. You won’t be disappointed!!

26 februari 2026
Review zonder uitnodiging
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Antwoord van Jelly Wax

This means so much to us, thank you!! We’re so glad our team was able to answer your questions and make you feel confident before and after purchasing. That friendly, helpful support is something we take pride of!

We love that you’re having fun mixing the colors (it really is so satisfying!)! The silicone pot makes everything so easier! Thank you again!!

Beoordeeld met 5 van de 5 sterren

The BEST waxing experience ever!

I tried Jelly Wax around 2 years ago for the first time. Unlike many other waxing brands/techniques that i’ve tried, Jelly Wax is easy to use, reliable, and superrr gentle which is a game changer for people with sensitive skin/severe allergies like myself. 10/10. Jelly Wax will forever have my business!

26 januari 2026
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Antwoord van Jelly Wax

This truly means so much to us! We’re honored you’ve trusted Jelly Wax for the past two years! Thank you for the 10/10 and for being such a loyal part of the Jelly Wax fam!

Beoordeeld met 5 van de 5 sterren

good for newbies

Well, waxing isn't painless. But comparatively, this wax is less painful while still being effective? I'm still a beginner so I have not gotten perfect results, and that one is on me, but I will be ordering more wax from Jelly Wax! Also, the warmer pot is great, the silicone pot is great, and the scent of the wax is not awful like some can be.

24 november 2025
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Antwoord van Jelly Wax

Thank you for sharing! We totally agree, waxing isn’t completely painless, but we’re glad Jelly Wax made it less painful while still effective. There's a bit of a learning curve and we're sure you'll get your technique sooner than later!

Beoordeeld met 2 van de 5 sterren

The wax warmer doesn't stay on

I originally ordered a beginner set back in August and honestly had a nice first experience using this wax. However every wax after the first the warmer would shut itself off after increasingly shorter amounts of time. The original wax warmer i received will now shut off after 1 minuet which is not nearly enough time for my wax to melt. I emailed customer service about this problem and they sent me a replacement wax warmer. I just plugged in the new one and it immediately shut off after 1 minuet. I've tried multiple different outlets and this happens no matter which one I use which leaves me to believe the warmer itself is the problem. I'm really sad about this whole mess because the wax itself is actually really great and works well but if I cant melt it enough to use then what's the point?

28 oktober 2025
Beoordeeld met 3 van de 5 sterren

Doesn’t work for very course hair.

I know this product is designed for a variety of hair types. But this did not work for my very course hair on my legs and armpits. I did all the things i was supposed before waxing, exfoliating a day before and watched all the videos. But my skin got so irritated so fast.

23 oktober 2025
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Antwoord van Jelly Wax

Thank you so much for your honest feedback! We sent you an email, hopefully, we can troubleshoot together!

Beoordeeld met 5 van de 5 sterren

I have been using Jelly Wax for about…

I have been using Jelly Wax for about two years now and I have even gotten my mom and sister into it as well! All three of us suffer with crazy chin and lip hair and Jelly Wax is one of the only waxes that really gets it off. ON TOP OF THIS-- It is extremely gentle! I use the Arctic Candy beads and I rarely ever tear chunks of my skin off (something that would happen to me all the time using wax strips). This wax is perfect and a staple in my household. If you are debating buying it-- JUST DO IT.

23 oktober 2025
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Antwoord van Jelly Wax

Oh wow, thanks so much for sharing! It means the world to us that you’ve been using Jelly Wax for two years, and that your mom and sister love it too! Thank you for your support!!

Beoordeeld met 5 van de 5 sterren

Amazing.

I wish we could choose the wax in the starter kit. I love everything but I hate the rose scented wax. I have PCOS this has been amazing so far.

20 oktober 2025
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Antwoord van Jelly Wax

Thank you for sharing! We totally understand wanting to choose your own wax scent, that’s great feedback, and it’s something we’re looking into for the future! If you ever want to explore other scents or formulas, we’re happy to help you find your perfect match!

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