I have bought from JJFox for years, and every time they have been the most professional, courteous and prompt suppliers. This time was no exception. This time, the delivery was completely disrupted, I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I bought a gift from JJ Fox for a relative. The choice of cigars was amazing. The fact that I could select gift and a card was hand written was a touch of class. The presentation of the gift was excel... Toon meer
Bedrijf heeft geantwoord
I have used your website a few times and never had issues with the product or delivery. I have found your 'house blend' range to be excellent, especially the Churchill & Cañonoza. My view, from prev... Toon meer
Bedrijf heeft geantwoord
When I am in London and have an opportunity to vidit otherwise I use online. My last order of only 4 cigars came within three days, carefully package and with a humidor travel pack. No issues just a p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over James J. Fox Cigars
Geschreven door het bedrijf
James J. Fox boasts an extensive and curated collection of premium cigars, ensuring customers have access to some of the world's best tobacco products. Offering the largest selection of Cuban brands such as Cohiba, Bolivar, Montecristo and Partagas, as well as cigars from the Dominican Republic, Honduras and Nicaragua, our range will delight aficionados around the world.
With a history dating back over 235, James J. Fox has built a strong reputation for quality, reliability and authenticity in the tobacco industry. We are dedicated to providing excellent customer service, with responsive support to address inquiries and concerns promptly, offering a secure online shopping environment for hassle-free transactions.
www.jjfox.co.uk is a trusted online destination for those seeking premium tobacco products, humidors, cigar cases, lighters and cigar cutters. With a commitment to quality, a rich history, and a diverse selection, we cater to the discerning tastes of tobacco enthusiasts.
Visit our website contact usContactgegevens
19 St. James's Street, SW1A 1ES, London, Verenigd Koninkrijk
- Freddie@jjfox.co.uk
- www.jjfox.co.uk
4,8
Uitstekend
627 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I bought cigars and accessories as a gift
I bought cigars and accessories as a gift for a Client - once received, my Client enthused as to the stunning gift packaging and the care taken.
Brilliant service post placing the order as I needed to speak to their offices. The level of care you would expect from such an established and thoughtful business - will definitely use again!
10 januari 2026
Antwoord van James J. Fox Cigars
Dear Grace P,
Thank you for taking the time to review us here at James J. Fox.
We very much enjoyed reading your review. We take great pride in our packaging and the service we provide. We will share your review with the team who will be delighted to hear your feedback.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Kai Wang,
Thank you for taking the time to review us here at James J. Fox.
We appreciate your positive feedback and look forward to welcoming you back again very soon.
Kind regards,
Keira
Quick and simple to order
Easy to use website, I could find what I was looking for easily. There's a wide selection products which is great. I received my order very quickly, will definitely use them again.
13 januari 2026
Antwoord van James J. Fox Cigars
Dear Lee,
Thank you for taking the time to review us here at James J. Fox.
We're delighted to read your positive feedback and we really appreciate your review. We look forward to welcoming you back again very soon.
Kind regards,
Keira
First class and professional
First class and professional, every time
Kind staff and friendly too
9 januari 2026
Antwoord van James J. Fox Cigars
Dear Stefan,
Thank you for taking the time to review us here at James J. Fox.
It was a real pleasure to be able to assist you, and we appreciate your loyalty to James J. Fox.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Christina Brewer,
Thank you for taking the time to review us here at James J. Fox.
We pride ourselves in our service and delivery, so we are delighted with your review, thank you.
Kind regards,
Keira
The best quality products and services.
3 januari 2026
Antwoord van James J. Fox Cigars
Dear O O Okon,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your feedback and look forward to welcoming you back again very soon.
Kind regards,
Keira
Excellent communication.Prompy shipment…
Excellent communication.Prompy shipment and delivery.Well impressed!!!
2 januari 2026
Antwoord van James J. Fox Cigars
Dear Murray Bruce,
Thank you for taking the time to review us here at James J. Fox.
It was a pleasure to be able to assist you, and we're delighted to read you are impressed with our service.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Nick Bowles,
Thank you for taking the time to review us here at James J. Fox.
We really appreciate your positive feedback and look forward to welcoming you back again very soon.
Kind regards,
Keira
Festive Hoyos
Great, fast service from Britain’s best cigar supplier.
Look no further.
30 december 2025
Antwoord van James J. Fox Cigars
Dear David Cottle,
Thank you for taking the time to review us here at James J. Fox.
Fine praise indeed! Thank you so much for your glowing review, we look forward to welcoming you back again very soon.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Fiona W,
Thank you for taking the time to review us here at James J. Fox.
What fantastic feedback, thank you! We're glad you liked it.
Kind regards
Keira
Order processed and shipped efficiently…
Order processed and shipped efficiently and arrived three days after order.
28 december 2025
Antwoord van James J. Fox Cigars
Dear Andrew Hall,
Thank you for taking the time to review us here at James J. Fox.
We're very proud of our service at James J. Fox and truly appreciate your positive feedback. We look forward to welcoming you back again very soon.
Kind regards
Keira
Antwoord van James J. Fox Cigars
Dear Tim Doust,
Thank you for taking the time to review us here at James J. Fox.
We're pleased to read that you received your order in pristine condition and we do hope you enjoyed your cigars.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Samantha Kershaw,
Thank you for taking the time to review us here at James J. Fox.
We are immensely proud of our speed of service and we really appreciate your feedback.
Kind regards,
Keira
Super fast service
Super fast service. Exciting packaging and free matches! made the experience all the more enjoyable. Cigars in perfect order too
17 december 2025
Antwoord van James J. Fox Cigars
Dear David Harper,
Thank you for taking the time to review us here at James J. Fox.
We truly appreciate your positive feedback, and we're delighted to read how satisfied you are with your order.
We look forward to welcoming you back again very soon.
Kind regards
Keira
Despite the hectic season
Despite the hectic season, the shipment and delivery were impressively fast.
29 december 2025
Review zonder uitnodiging
Antwoord van James J. Fox Cigars
Dear David Logsdon,
Thank you for taking the time to review us here at James J. Fox.
We take great pride in our speed of service and very much appreciate your feedback. All the best for the new year and we look forward to welcoming you back again in 2026.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Yao Weiming,
Thank you for taking the time to review us here at James J. Fox.
We appreciate your positive feedback and look forward to welcoming you back again very soon.
Kind regards,
Keira
Puro Prestige Havana Cigar Case
I bought the Puro Prestige Havana Cigar Case in green ostrich leather for my husband as an anniversary gift. He was so thrilled with it. The item is well crafted and is a beautiful piece.
13 december 2025
Antwoord van James J. Fox Cigars
Dear Nor Fazila Md Nor,
Thank you for taking the time to review us here at James J. Fox.
We are delighted to read that you are pleased with your husband's anniversary gift, we also feel it's a beautiful piece and we hope he gets many years of enjoyment from it.
Kind regards,
Keira
Perfect communication
Very happy. Perfect communication and smooth process. Recommend!
18 december 2025
Antwoord van James J. Fox Cigars
Dear Vladyslav,
Thank you for taking the time to review us here at James J. Fox.
It was an absolute pleasure to be of service to you, and to be able to exceed your expectations. We do hope the gift was well-received.
Kind regards,
Keira
Great back up
Easy to order. Immediate response when Post Office delayed the delivery risking missing Christmas. It is when things go wrong that you establish the effectiveness of a company's processes. Well done James J Fox - a personal involvement and all safely arrived!
18 december 2025
Antwoord van James J. Fox Cigars
Dear Martin,
Thank you for taking the time to review us here at James J. Fox.
What a wonderful review, thank you so much for your understanding and feedback. We have a very slick ordering and delivery process and very occasionally when it falls short, we know exactly what we need to do to put it right.
We at James J. Fox wish you a very Merry Christmas and look forward to welcoming you back in 2026.
Kind regards,
Keira
Ciro was very helpful and patient
Ciro was very helpful and patient. Amazing experience!
15 december 2025
Review zonder uitnodiging
Antwoord van James J. Fox Cigars
Dear Bineta Thiam,
Thank you for taking the time to review us here at James J. Fox.
It was a pleasure to have been of service, and we look forward to welcoming you back again in 2026.
Kind regards,
Keira
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