Customer service here is second to none. Everyone is so welcoming and knowledgeable and they always make time for conversation with you. Super impressed with the clean on my car and even more excited... Toon meer
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Lees wat reviewers zeggen
Purchased a BigBoi Quad. Order No. JCC 47269. Supersonic delivery but unfortunately unit arrived damaged. Jake Wilkinson was amazing. Answered my email immediately and sent a replacement out t... Toon meer
These guys are the real deal. In the past ive had PPF and Ceramic coating done by JCC, multiple washes and now a perfect sunstrip install. The service is great, communication at every step of the proc... Toon meer
Just had my c43 AMG done, not a single problem. Whole process was simple and informative. Started off by swinging by the shop, got my car quickly inspected and received an official quote and got my... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Just Car Care is the leading Car Cleaning & Detailing Products retailer, stocking all major car cleaning & detailing brands located in Washington, North East. Just Car Care offer expert advice on all things car cleaning and detailing as well as professional detailing services by our in house, certified detailers. Just Car Care was created from a passion for car cleaning and pushing the boundaries of car detailing products. We strive to give our customers the best detailing advice on all things car care related. At Just Car Care we strive for excellence and guarantee our customers the best car cleaning and detailing product advice in the industry. We’ve been testing car detailing products for years, finding the best car shampoo or polish and we’re here to give you the detailing help you need!
Contactgegevens
20 Harvey Close, NE38 0AB, Washington, Verenigd Koninkrijk
- 01915437234
- sales@justcarcare.co.uk
- www.justcarcare.co.uk
4,8
Uitstekend
1K reviews
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Heeft 36% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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The lads always do a cracking job
The lads always do a cracking job, never any complaints
16 maart 2026
Review zonder uitnodiging
Fast and efficient
I ordered two products from Just Car Care Ltd on 09.03.26 - the service was prompt and efficient with my products arriving by the end of the week. Fantastic service, very happy with the service and products.
13 maart 2026
Review zonder uitnodiging
Good information about product and…
Good information about product and delivery spot on👍👍
2 maart 2026
This company can’t deliver in 12 days
This company can’t deliver in 12 days, say they don’t recognise my order number or my email address although they have used it to send 3 emails to thank me for the order and a VAT receipt and to say my order is on its way. They are now promised to have it with me in the next two days and I failed to do that.
11 maart 2026
Review zonder uitnodiging
Antwoord van Just Car Care LTD
Hi Mark,
We are very sorry that this is the experience you have had with us and can only apologise for the delay in receiving your order. Whilst this isn’t a regular occurrence for us, I can still appreciate that it is incredibly disappointing for you and shouldn’t happen.
The item you have ordered has been fulfilled by the manufacturer directly who in addition to ourselves have received a dramatic influx of orders in the last two weeks with more than double the amount of parcels being processed daily which has led to the delay.
I have looked further into the delivery tracking for your order and can see this is due to be delivered this afternoon.
I’m sure you will love the products once they arrive and I hope that you have the chance to use them this weekend. If you have any further questions or issues with the delivery please do give us a call so we are able to follow up with this as quickly as possible, once again our apologies for the experience you have had this time.
Arrived on time looked product over…
Arrived on time looked product over can't wait to use it,will let you know my experience with the cleaning product.Kevin
10 maart 2026
Review zonder uitnodiging
Fast delivery and keept informed about…
Fast delivery and keept informed about delivery products are very good quality
26 februari 2026
Purchased the Duel tyre cleaner
Purchased the Duel tyre cleaner, it works! Finally one that works.
Great service/advice/communication - Thanks
3 maart 2026
Review zonder uitnodiging
Fantastic job
Got my brand new Mazda 3 a new car detail which included ceramic coating of body work, trims and windows. I also got wheels done and a PPF applied to Piano Black trims in the interior. Couldn't fault their work, did a great job. Car looks newer than it did when i drove it out of the dealer the day before. Highly recommended.
7 maart 2026
Review zonder uitnodiging
Professional and really good at what…
Professional and really good at what they do would 100% use again 👍👍
2 maart 2026
Review zonder uitnodiging
Bilt Hamber Snow Foam
Best price +delivery I could find ! Excellent company to deal with with great communication ! good all round experience
4 maart 2026
Review zonder uitnodiging
We are a van sales site local to these…
We are a van sales site local to these guys, used them for a valet on a very dirty used van and has came out brand new. Would highly reccomend
5 maart 2026
Review zonder uitnodiging
Excellent price and service
5 maart 2026
Review zonder uitnodiging
Ur tracking dont work no replys to…
Ur tracking dont work no replys to emails still no delivery product is good just service crap and only reply when it suits thm once they cant help they ignore u easier to just buy direct from jenny chem
26 februari 2026
Antwoord van Just Car Care LTD
Hi Shaun,
We can only apologise for the delay in receiving your order, I can see that a member of the team did come back and follow up with your emails and that the order has been received on the 6th March.
I can fully appreciate the frustration in not receiving your items when expected, missing the estimated delivery window. Your order was late to be processed due to an unexpected spike in orders with the supplier over the last couple of weeks and then sent out on a next day delivery service with APC.
Unfortunately I can see and recognise that the 24 hour delivery window was also missed by the courier causing the further delay. Sadly once the parcel is with the courier there is not much more we can do to speed this up beyond chase them for updates so once again our apologies that this further delayed your delivery.
I hope that you have since had the chance to use your products and that you are happy with them. If you do have any other concerns with the products please feel free to give us a call so that one of the team can help at the soonest opportunity.
Great service
All the staff are extremely helpful and knowledgeable - great service whatever you choose
28 februari 2026
Review zonder uitnodiging
Made me feel welcome and have done a…
Made me feel welcome and have done a great job on my Karoq which was gleaming as if it was brand new.
28 februari 2026
Review zonder uitnodiging
Great products, great price, poor packaging for posting
The products I ordered are fantastic, but unfortunately they were inadequately packaged for posting and subsequently arrived in a broken box with a broken pump and leaking car shampoo. If I order again, I’d need assurance of much better packaging, especially for liquids.
25 februari 2026
Antwoord van Just Car Care LTD
Hi Simon,
I’m so sorry your parcel arrived damaged! This is definitely not we expect from our courier service or for our customers.
However, if you have received a damaged parcel please contact us on detailing@justcarcare.co.uk and a member of the team will be more than happy to resolve this for you asap!
Aiden
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