Oh my goodness what wonderful service and products at such great prices. Received my orderby next day delivery. Made query via whatsapp about delivery before placing my order and had reply within an h... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I never leave reviews but this company deserve every bit of the five stars. Great customer services, very responsive on email, really fast delivery. I cannot rate them highly enough. I will be using t... Toon meer
This was the only website I could find that had size 4 tall riding boots. Unfortunately the initial delivery company lost my parcel. With a few quick emails, Just Horse Riders exceptional customer... Toon meer
Bought Slow Flow mini haynet by Hy. Product was sent very quickly so no complaints about the shop or their handling of my order. My one big gripe is the useless haynet. I thought the string for hang... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Constantly adding to and improving our collections of horse and horse rider equipment, we strive to have the most comprehensive range available online in the UK. From stable and horse care products to competition equestrian clothing, we have all categories covered. We also stock many carefully chosen pet accessories and agricultural products for your consideration. Whether you’re a novice, an experienced rider or a professional, our horse wear caters for all levels and ages. From horse riding boots in a wide range of styles, men’s breeches, kids and ladies’ jodhpurs, to helmets, body protectors and underwear.
Contactgegevens
Lancaster Farm, Burned House Lane, FY6 0PQ, Poulton-le-Fylde, Verenigd Koninkrijk
- 01619051416
- hello@justhorseriders.co.uk
- www.justhorseriders.co.uk
4,7
Uitstekend
139 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This company never fail
This company never fail, always excellent!
26 maart 2026
Review zonder uitnodiging
Good customer service
Fast shipping. Good customer service.
When I returned an order they sent me an email saying that they had received the return and refunded promptly.
Don’t shop at Equus.co.uk
They denied I sent a return and am currently chasing it up with Citizens advice and trading standards.
13 maart 2026
Review zonder uitnodiging
Very impressed!
It was the first time I ordered from this website and I have to say I was very impressed. The price of the product I bought was very good and a lot cheaper than other well-known pet stores. The delivery was super fast - I received the product next day without selecting expediated shipping option. Overall very happy customer and will be shopping again soon!
16 maart 2026
Review zonder uitnodiging
Good straightforward service
Clear website, good price and fast dispatch
20 maart 2026
Review zonder uitnodiging
Great price and very fast delivery
Great price and very fast delivery
16 maart 2026
Review zonder uitnodiging
Took over 2 weeks for delivery
Took over 2 weeks for delivery. Had to chase or would have taken a month!
15 maart 2026
Review zonder uitnodiging
Antwoord van Just Horse Riders
Hi Amanda, thank you for taking the time to leave your feedback — we're sorry your experience didn't meet your expectations.
We'd like to clarify the timeline for anyone reading this review. Your order was placed on the evening of Friday 6 March (outside working hours), dispatched on Wednesday 12 March — 4 working days later — and Royal Mail attempted delivery on both Friday 13th and Saturday 14th March, before this review was left on 15 March.
We completely understand the frustration caused by the incorrect delivery estimate shown by our chatbot, which quoted 23 March rather than the correct date. That was our error and we apologise for it — it's something we have looked into.
The order itself was dispatched ahead of the estimated delivery date shown at checkout, and Royal Mail made two delivery attempts before the parcel was held at your local delivery office. We did share the tracking details and confirm the attempted deliveries with you directly.
We're genuinely sorry the experience felt stressful. We always aim to do better and your feedback helps us improve.
Kind regards,
The Just Horse Riders Team
Fast delivery and excellent service.
Simple website, easy ordering process. Amazing fast delivery and excellent customer service. Product are always good quality Highly recommend JHR
10 maart 2026
Review zonder uitnodiging
Had a miner issue with package
Had a miner issue with package, contacted company, replacement arrived the following day. Customer service 10/10 no hesitation in recommending the company
BK
6 maart 2026
Review zonder uitnodiging
Excellent service & quick delivery
Excellent service & quick delivery. Thank you
5 maart 2026
Review zonder uitnodiging
excellent selection of products
excellent selection of products - quick delivery.
3 maart 2026
Review zonder uitnodiging
Really love my short boot and half…
Really love my short boot and half chaps😭😭 really really comfortable!
27 februari 2026
Review zonder uitnodiging
Oh my goodness what wonderful service…
Oh my goodness what wonderful service and products at such great prices. Received my orderby next day delivery. Made query via whatsapp about delivery before placing my order and had reply within an hour. Will order from this company again without hesitation. Amazing
18 februari 2026
Review zonder uitnodiging
Super fast delivery
Super fast delivery. Highly recommended.
21 februari 2026
Review zonder uitnodiging
Great choice and value
I ordered 3 rugs. Very reasonable price, excellent selection an arrived on time.
12 februari 2026
Review zonder uitnodiging
Good product, easy to order
Ordering was very straightforward, they had exactly the product I needed and it arrived in a timely manner, very satisfied 😊
7 februari 2026
Review zonder uitnodiging
Super shop
Orders despatched & delivered really quickly, great products at excellent prices, can't fault this company
5 februari 2026
Review zonder uitnodiging
Great company
Fantastic company with an impressive range of products—I use them all the time and couldn’t be happier!
8 februari 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.