Keen & Able Reviews 

6.643
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After ordering a product from a premier company we were contacted by Keen & Able who were tasked with delivering the item. Their communication was first class and a change of delivery date was dealt... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koeriersbedrijf

Geschreven door het bedrijf

We are Keen and Able. We work with leading bed and sofa companies to provide a superior delivery experience to the room of choice. We are totally focused on customer service. Once we have arranged a convenient delivery day we keep customers fully informed on the progress of their delivery. ...


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(6.643)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

What a well organized firm on time with…

What a well organized firm on time with delivery also the 2 delivery drivers very helpful unpacked & put it all together very efficient a great thing now days also took all packing away we would recommend yourselves 100% many thanks P&M

16 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

That's great to hear, thanks for letting us know

Beoordeeld met 5 van de 5 sterren

Faultless mattress delivery

Telephoned when 35 minutes away. Very pleasant and although an old cottage handles the delivery with ease and took all coverings away with them. Total time on site approx. 20 minutes. Our previous bed delivery was over 1 hour with much cursing and very little team work. Also left coverings for us to dispose of.

10 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Excellent delivery company

I ordered a mattress with another company, who use this company for their London deliveries. Keane & Able were very efficient, reliable and friendly. The communication was excellent. They let me know the time slot a few days before delivery, then on the morning of delivery they called to say they were 30 mins away. Friendly professional two man team, delivered the mattress with care to the room of my choice. I would highly recommend this company, and not hesitate to use them again.

10 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Really good service from this company…

Really good service from this company from the telephone call to change delivery date to the communication throughout and the delivery drivers who were really polite and friendly not even a parcel label needed as the delivery men printed it for me

20 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

In this day and age to find a company…

In this day and age to find a company as reliable as
Keen and Able takes the word service to a whole
new meaning.They were efficient and made light
work of removing old mattress and placing the
new one in position, and arrived on time.

16 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Excellent delivery service

Excellent delivery service, couldn’t fault how helpful they were. Excellent communication in relation to delivery and also took away the packaging. Fabulous customer service and would use again.

16 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Excellent service - thank you

this was the second delivery from Keen & Able. on both occasions the two gentlemen were extremely helpful, they called before their visit to advise they were on their way. they were polite, courteous and extremely pleasant gentlemen, and seemed very proud of the work and the company they worked for.
I would definitely recommend them. Thank you lovely to get good old fashioned GB service, keep up the good work.

20 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

I wish all delivery companies were this good

The communication was good prior to delivery. It was easy to get the date changed as I couldn't make what they offered. Good text communication too. On the day the driver called me 30 minutes prior to arrival. Delivery was very efficient. I wish all delivery companies were as good!

20 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Excellent service from customer service…

Excellent service from customer service to delivery.
I was called before delivery to let me know there were half an hour away. The delivery people were very polite and helpful. They covered their shoes before entering my property and were very careful with the mattress. Would not hesitate in recommending this company

5 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Excellent service

We ordered a Hypnos bed and the two agents delivered it. They were very efficient they phoned ahead to say how far away they were and it was delivered without any fuss or bother. The two men took away our old bed and headboard and assembled our new bed and headboard. They were nice and friendly and nothing was too much trouble. After they assembled the bed they went through the booklet with us and gave us advice on how often to rotate the mattress. They were very reliable and we could not fault the service we received hence the 5 stars.

9 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

A professional service

The company kept me continuously informed and gave me a 4 hour time slot for the actual delivery.They took my new mattress upstairs, unpacked it and put it on the bed base, taking away the packing and my old mattress.

9 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Beoordeeld met 4 van de 5 sterren

Overall a good experience

Overall, a good experience. Men covered their shoes on entry to the house, were courteous, and efficient. Would have give 5* if collection window was 2 hours rather than 4 hours

10 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

That's great to hear, thanks for letting us know

Beoordeeld met 5 van de 5 sterren

Highly professional, courteous and efficient

Delivery men were extremely nice, professional, and efficient. We changed our mattress delivery date and were given a new date for just a couple days later. They called a half hour ahead to alert us re: their arrival time at 7.30 a.m., removed shoes without us asking, and carried the heavy mattress up a rather narrow flight of stairs. We're very happy with everything and highly recommend.

9 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

That's great to hear, thanks for letting us know

Beoordeeld met 5 van de 5 sterren

Great delivery service

Very good communication throughout the delivery process. Arrived when they said they would. Two guys wrestled with our super king size mattress with no problems. Very polite and courteous. Great delivery service.

11 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Superb delivery service

Superb delivery service
Really good, polite and regular communication from the delivery team re the eta of my delivery. Delivered on time by the 2 men, very polite, courteous, they took the bed upstairs as requested, nothing was too much trouble. No damage to packaging or bed.

14 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. The two delivery men were polite and friendly. They delivered and installed our new mattress and removed our old one and all packaging. They worked with efficiency. Highly recommend this company.

5 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

That's great to hear, the human touch still means something

Beoordeeld met 5 van de 5 sterren

Very satisfied with this company

Received a text informing me of the delivery time slot for my Land of Beds order. The 2 chaps arrived on time, were very polite and were respectful of my property. They removed their shoes and took the bed, mattress and headboard upstairs to the bedroom. Great service!

9 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Great service reliable kept us updated…

Great service reliable kept us updated on collection date and time slot very professional and reliable arrived with plastic cover for mattress very efficient would highly recommend

6 januari 2023
Review zonder uitnodiging
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Antwoord van Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Beoordeeld met 5 van de 5 sterren

Excellent communication and service

Excellent communication and service. Respected the property and provided quick and efficient delivery and removal of old mattress.

11 januari 2023
Review zonder uitnodiging
Logo Keen & Able

Antwoord van Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

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