Keen Gardener Reviews 

I ordered Monday for Mothers Day the following Sunday. Website said items were despatched same day when in stock and delivery was 2 days. I contacted Keen Gardener on Thursday as I havent heard anything and they hadnt even sent the item out yet. Said they were sending today on a 2-3 day delivery. Very poor service. I have cancelled the order and will buy local. Disappointing.

Ordered 4 wall pots, they arrived quickly but one was damaged.
E-mailed Keen Gardener and within half an hour had a reply saying they would replace the pot. New pot arrived in 2 days. Excellent service from Keen Gardener, will definitely use them again.

Bought a Victorian Tall wall greenhouse from Keen Gardener and it was such a smooth process and at a great price bought loads of stuff from them since and they are so easy to buy from

I bought a portable gas fire after I opened it there was a dent in the side I contacted Keengardener straight away to let them know I even sent photos iv gave it five days for a reply but nothing

Excellent customer service, my summer house looks beautiful the delivery was smooth I would highly recommend keen gardener to anyone 😀

I bought a masonry barbecue and I’m very happy where they delivered before estimated time. Everything run smoothly and would recommend both the masonry bbq and the website.

First class service from ordering my stunning Palram greenhouse all the way to delivery.
Lots of updates on order progress along with texts about delivery. Super professional!

Ordered tools online, got timely delivery. All as online shopping should be.

Customer services outstanding. Had a problem with an item purchased,
(NOT THE FAULT OF THE COMPANY). They couldn’t do enough for me, answered all my questions and issue promptly and quickly resolved my problem. Kate was great!!!!!! Can’t speak highly enough of them and I am difficult to please. Well done Keen Gardener

Ordered a water feature came next day delivery excellent service plus it was £75 cheaper than our local
garden Centre would definitely recommend this company.

I bought a buschbeck BBQ slight problem with it not Keen gardeners fault . I got offered a different product from buschbeck which I accepted . That product broke after 2 uses , I contacted Keen gardener and they sorted out with buschbeck and I was given another replacement . Wish all retailers were this helpful .

Ordered Monday lunchtime , arrived Tuesday morning. I was kept fully informed of my delivery schedule, including the name of the driver !! A first class service. I will definitely use this company again if the opportunity arises. Well done.

Amazing product and exceptional fast service and delivery. A fantastic online shopping experience and I will be back...thank you.

The service although quirky was brilliant. Ordered Saturday night - product arrived Tuesday morning. No acknowledgement of my order and no confirmation that my order was on its way. Perhaps this is the way forward - why block the internet with emails telling customers this or that when you can get the goods to the customer that quick.

I have experienced excellent service from Keen Gardener having received my order 24 hours after placing it!

Over fifteen months of lockdown have had to rely on online buying. Out of all buying experiences I would rate this company absolute tops.
The service and responses have been excellent.

Ordered an item from Amazon, at what I thought was a good price. The expected delivery to me was May /June, 2-3 months after ordering. Couldn't wait that long so cancelled, I found the identical item at Keen Gardener, cheaper, and delivered within two days! Really happy with the service and product. Thanks.

I have used this company many times over the last couple of years and they are always good on price and excellent on delivery

Very happy with my purchase and service. Quick delivery and when I had a small issue regarding delivery they dealt with this promptly.

Brought a gas heater from here after an internet search. Excellent price and very quick delivery. Will definitely use again in the future.