Kensington Appliances Reviews 

123
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kensington is just the best and we are very fortunate in Heathfield to have them. I contacted them in the morning and by the afternoon my new tumble dryer was installed and drying its first load. I wo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

had to have a new dishwasher the lady who took our order was freindly and helpful the new washer was delivered by mike and scott who also chatty helpful and freindly and soon had the new one in... Toon meer

Beoordeeld met 5 van de 5 sterren

Needing a tumble drier in a fairly short time, and a reasonable price, I came across Kensington Appliances online, and remembered seeing them in Heathfield High Street. On the principle of "use or... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic local store. Today took delivery of our new Rangemaster and I really can’t fault the service we’ve received from start to finish from Kensington. The staff in the shop were really helpful an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huishoudapparatuur winkel

Geschreven door het bedrijf

www.kensingtonappliances.co.uk is your online link to Kensington Domestic Appliances Ltd, we are an independent domestic appliance retailer based in Heathfield, East Sussex. Since 1993 Kensington Domestic Appliances have grown to become the largest independent electrical retailer in the South East, retailing from our 7000 sq ft showroom in Heathfield, East Sussex. We sell domestic electrical appliances from leading brands, such as Bosch, Neff, Fisher & Paykel and Hotpoint. For a wider range of products and manufacturers, do visit our showroom or call us today on 01435 868586.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

123 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(123)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Wide selection of items & swift efficient delivery.

Within the last the last 6 months I have bought a new fridge freezer & washing machine from Kensington Appliances. On both occasions I was impressed by wide selection and staff service. In addition their delivery & installation service was extremely efficient. Would cheerfully recommend.

30 april 2014
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

A good and personable company

I would recommend Kensington Appliances. Before we even ordered anything they visited our house to help advise us on delivery and they made a great effort to keep up good communication with us throughout our order. Unfortunately they weren't able to help bring our particular fridge upstairs to the 3rd floor due to health and safety, but they fully explained why and we were able to do this ourselves. All in all a very good service.

27 april 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick and easy

Phoned to make sure the washing machine was in stock, placed the order online and had it delivered three days later by two big helpful guys in a two hour slot. Will definitley use again and recommend

23 april 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful Staff

Bought a cooker and picked it up in store. Two guys lifted it into my van - staff very friendly and helpful

27 maart 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First rate service

The staff at Kensington appliances are very helpful and knowledgeable, there is always a large stock to choose from and they are very competitive on price, my delivery arrived when arranged and installed perfectly, all in all an excellent service thank you.

16 februari 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

OUTSTANDING CUSTOMER SERVICE

I am so pleased with my new fridge freezer which I recently bought from Kensington Domestic Appliances in Heathfield. I have to say, the experience of dealing with the sales staff at Kensington was a refreshing reminder of the difference it makes to get really outstanding customer service. From my first visit to their easily accessible premises in High Street Heathfield, I enjoyed really expert advice from a friendly and knowledgeable sales person who was clearly very keen to fully understand my needs and recommend suitable products which I could choose from without making me feel under any pressure or obligation to buy. The delivery people were friendly and helpful too! Can't recommend Kensington Domestic Appliances highly enough. Having also found out that they supply kitchens, I'll definitely be going back to Kensington Appliances again soon.

11 februari 2014
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible serve, no consistency in information oven by staff.

Terrible serve, no consistency in information oven by staff. Get you to buy on false pretences, then when you want to send back will charge restocking and will not pay postage. Better to pay a bit more and buy from someone like John Lewis, a reputable company with a great service z

29 januari 2014
Review zonder uitnodiging
Logo Kensington Appliances

Antwoord van Kensington Appliances

Dear Nikin,

We are sorry that you were unsatisfied with our service. We endeavour to make the online shopping experience at Kensington Appliances a smooth and straightforward one. Your goods were delivered to you within 48 hours of ordering If you feel you have made the wrong choice after taking delivery of your item, that’s not a problem and we are only to happy to accept returns within 10 days of delivery and with cost of return delivery/collection payable by yourself (as clearly stated in the Terms & Conditions on our website). Our Manager responded to your complaint immediately and tried to resolve the situation; however the time had considerably lapsed for the return cut off date of your item, but as a goodwill gesture to take in to account the Christmas period we agreed to extend this time period for you so you could return the item to us for a full refund, we also let you know that we could arrange collection of the item for you at a cost of £15 if you did not want to arrange this yourself. If you have any more concerns please don’t hesitate to call us
Kind regards
Alex
Customer Services

Beoordeeld met 5 van de 5 sterren

Brilliant service

Easy to order online and delivery was quick, had to ring about free offer and found staff helpful and courteous. No qualms about using again. Price was the best online.

9 januari 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast, efficient service

I ordered a KitchenAid mixer as a last-minute Christmas present for my wife. It arrived very quickly, well-packaged and in perfect condition.

2 januari 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service, Excellent product, Excellent price

My Purchase was part of a long service award and I wanted to pay in two transactions and receive two receipts (as I needed one for my employer). I found the product on the website and made contact by phone regarding payment by two transactions. I found the company extremely helpful and they arranged payment which was a very easy process. Item was delivered promptly with great communication throughout. I will certainly be dealing with Kensington Appliances in the future.

21 december 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really friendly service and great prices!

Very happy with my new Bosch Tumble Dryer.
I wasn't sure which tumble dryer to go for with my endless piles of washing, had some great advice from Lucy on which one would suit my needs. Thank you

6 december 2013
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer