Key Software Reviews 531

Key-Software 19Mar26
I ordered software from this company a couple of months ago, and just about forgot about it. When I recalled, I contacted the company via email, and they apologized and sent me a replacement which I received only recently. That could happen to any transaction, to any company. Packages going thru multiple delivery companies/countries can be easily lost or diverted. Two days after receiving the resent software, I received the originally sent software in a clear plastic bag from the US Postal Service. The original package appeared to have had a "bite" taken out of it, and still the package continued to me, during its 2-month long transit time. Throughout this time, Key-Software was monitoring the delivery, checking with me to see if I had received the package. Stellar performance. 5 Stars, in spite of bad luck with the delivery.

When I needed help to get my software up and running this was readily forthcoming. A service that is frequently not available from other firms.

I had a problem understanding my software install instruction, Sent an email and Simon replied with anitemised instruction , loaded fine after following.
Great to deal with willing to help .
Les Evans

Highly recommended. Friendly, open and honest, always happy to advise whether you purchase one item, many items, or just have questions. Never any pressure to buy. Great products too.

Quick and helpful response to my question on continued us of Publisher.

I had tried to input the provided windows 11 pro key. Unfortunately the wrong key had been provided. Fortunately Key Software provided me with a replacement key within 1 day of informing them of the problem very good customer support.

Thank you for the excellent after-service support. Your prompt response and dedication to resolving Windows 11 on the old PC is truly appreciated.

Always a first class service. And always eager to help. I am not the greatest with programs but when I do need help I always get a reply within 2 hours. For me that is a great service. Many thanks Key Software!

Good to discover a genuine source for software
Have bought a number of items from Key Software over the past few years - all genuine and fully functional
Last item purchased got lost in the post - replacement sent in next post following my query
Recommend this seller

Prompt delivery and good after sales service.

Product exactly as on the tin, and very helpful team with the setup and registration.

Great customer relationship.
I lost my login details for some software I brought in May 2023 and I emailed Simon at Key Software.
He replied quickly and his answer helped me to retrieve my login details and got my software going again,
Thanks Simon

Great support if you have any issues.

First off I was able to buy Microsoft Project Professional 2019 (Lifetime License) - Digital Download for an exceptional Price - I had some sort of issue with the auto Bot of Microsoft activation not accepting my info -and when I contacted support and was told them my issues I was addressed in a reasonable time being in the United State and them in the UK, I repeated to do what they recommended to do and all good, program works 100% the way it should.
QCA Mr. Fixit List Service
Gregory Clark

I have been buying from this company for many years.
Pre and after sales service has always been outstandingly good; they have a vast range of products. I wouldn't go anywhere else.

Excellent service, well recommended.

Files could not be downloaded. After reporting the error, it was quickly fixed. Thanks Simon. Great service. I will definitely buy from there again.

I paid 9.99 for a MS office product, After saying order complete. I was sent a link to a site to download and each time I try to download from it, it returns with server timed out. No reply to emails and the phone goes to an answer machine. not good.

I have bought Windows Operating Systems, Office products and other computing software from this company over several years. Simon always responds promptly and appropriately to all my queries and issues. First class products at affordable prices!

Dealt with company many years. Trustworthy, reasonable prices, excellent advice and help. I would highly recommend for software and hardware.