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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Pros: Kind staff Engaging activities Helpful leaders Adrenaline activities Don’t force you into activities Cons: Springs sticking out of bed Lumpy mattresses Bad food Food made peo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My daughter Ava has just come back from the Christmas sleepover. She has had the best time, met new friends, done fun activities she wouldn’t usually do and made memories forever! Already wanting me t... Toon meer

Beoordeeld met 1 van de 5 sterren

Rooms Tiny Food Awful Instructors Rude Showers that don't run longer than 10 seconds Some students couldn't wash there hair due to the shower being only suitable for 11 year olds, no consid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Visited Dukeshouse for 2nd year running. Was expecting a similar experience as last year. However, was expecting a hot lunch but due to other groups having hot food provided, we were provided with a... Toon meer

Bedrijfsgegevens

  1. Avontuurlijke sporten centrum
  2. Onderwijscentrum
  3. Evenementenlocatie
  4. Outdooractiviteitenplanner

Geschreven door het bedrijf

Group residential adventures and outdoor activity centres Providing day-trip and residential adventures that encourage confidence, resilience and life skills for schools and groups of all ages. Explore our programmes and outdoor activity centres across the UK and beyond. Part of the Inspiring Learning Family www.inspiring-learning.com


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

247 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(247)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

My son has returned home traumatised…

My son has returned home traumatised after spending 3 nights in a room full of cockroaches, wasps and mosquitos. Him and his friends didn’t sleep for the whole 3 nights they were there. The food was also atrocious and the toilets were full of wasps so they were too afraid to go. How is this place still operational considering how it has breached multiple health and safety regulations and standards! £360 for this 💩

19 mei 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Kingswood was okay!

Kingswood was okay! Starting with the food! The food in my opinion was horrible my friends said it was mid and some just couldn’t eat any more! They even made a banana bad?!?! Anyways one of the workers named mo was really mean to me and my group I am a very petite girl for my age and when he came to us he started sneezing and we were like why u sneezing and he said he was allergic to small ppl then look at me? Like why does he have that job still? And he said we should use our brains and other stuff I won’t mention! The good is that the rooms are fine no insects like we had a candy salad and nothing came in? There are double showers with glass doors but it wasn’t that bad one thing I was confused about was the windows don’t close? The bed may have crumbs so just shake them off! The staff overall were nice! The activities were really fun we done soooooo much in one day! So that was my overall experience would recommend bring extra food in case and don’t interfere with mo 🤣 so thanks for reading this long review! I would go again just be more prepared! Oh and by the way don’t stay long this was only for 2 days 😂

10 mei 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The activities were so fun

The activities were so fun, we learnt new skills, worked as a team and the leaders were good. Some were moody but some were very nice, it was fun and we all became closer, food wasn’t the best but it’s better than some stuff

17 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

KINGSWOOD IS VILE!!

The food was soggy, the rooms were dirty, full of mold and spiders, the beds contained bedbugs and we barely did any activities, our group asked to do the zip wire but we got told no because apparently our group was too ‘small’ we tried to skip meals the food was that vile, it doesn’t end there! There was a poo behind our toilet for ages causing it to reek and we got just about 2-3 hours of sleep due to the thin walls and people knocking on our doors at night, the staff are horrible me and my mate have adhd and anxiety and we both asked to leave campfire and go to the room to chill but we got a straight no, another thing they put marshmallows on sticks for us but they would take it off u once u we’re done and put MORE marshmallows on top of the gunk from ur last marshmallows and gave it to people they didn’t clean the sticks ONCE it was vile and disgusting.

5 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My daughter Ava has just come back from…

My daughter Ava has just come back from the Christmas sleepover. She has had the best time, met new friends, done fun activities she wouldn’t usually do and made memories forever! Already wanting me to book Feb as well!! Thank you to all the staff Harley, Danielle, Joe, Pete, Ben & Bekki at Grosvenor Hal for creating fab memories xx

13 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Birthday Party at Kingswood

We held my son's birthday party here, and he and his friends had a great time. The activities were very well organised and the staff were very friendly and flexible to accommodate our requirements. A great time was had by all and I would definitely recommend Kingswood to anyone thinking about holding a party here. Many thanks.

8 december 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

From the moment the children arrived…

From the moment the children arrived till when they left, they had the best time ever. The food, accommodation and activities were really good, and the children got on well with the instructors who were very patient!

10 november 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello there,

Thank you for your great review. We couldn't be happier to learn that the children had the best time during their stay!

We hope to welcome you back soon and improve even further on your positive experiences to earn us 5 stars.

Best wishes,
The Kingswood Team

Beoordeeld met 5 van de 5 sterren

Love Colomendy site

Love Colomendy site. Picturesque location which provides a great breadth of activities. Activity instructors are attentive and personable giving a unique experience.

21 oktober 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello Louisa,

Thank you for your fantastic review. We couldn't agree more, it truly is picturesque! We are thrilled to hear about your positive experiences during your time on site.

We hope to welcome you back soon.

Best wishes,
The Kingswood Team

Beoordeeld met 5 van de 5 sterren

Helpful at all stages of our trip from…

Helpful at all stages of our trip from booking, organising programme to delivery of events and mealtimes!!!

6 november 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello there,

Thank you for your glowing review. We couldn't be happier to learn that you felt helped at all stages of your trip!

We hope to welcome you back soon.

Best wishes,
The Kingswood Team

Beoordeeld met 5 van de 5 sterren

9th Ash Cubs and Scouts

Talking to a real person at the Centre was really vital in planning a fantastic visit and selecting activities that we cannot replicate ourselves. Our Cubs and Scouts stretched and challenged themselves on all of the activities and had a lot of fun as did the adult leaders.
The food, accommodation and itinerary were excellent and met our needs as a Scout Group.
Grosvenor Hall is a gem and we are lucky that it is local to us and was great value.

25 oktober 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello there,

Thank you for your lovely review. We are very happy to learn that everything met your needs and that both the students and adult leaders had a lot of fun!

We hope to welcome you back soon.

Best wishes,
The Kingswood Team

Beoordeeld met 5 van de 5 sterren

Attended for a site visit

Attended for a site visit, prior to leading a secondary school residential at Dearne Valley, South Yorkshire.
Steve, the site manager, was extremely friendly & proud of the Dearne Valley site.
Activities & accommodation look fantastic & location is excellent, situated near English Heritages' Conisbrough Castle.
Thoroughly looking forward to bring our students on the residential

23 oktober 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello Mr Stanton,

Thank you for your kind words! We also look forward to hosting yourself and your students for a residential in the near future, we're sure they will love everything as much as you.

Best wishes,
The Kingswood Team

Beoordeeld met 5 van de 5 sterren

Year 6 Residential

The children absolutely LOVED Dukeshouse Wood! They tried all of the activities and encouraged each other. The range of activities meant that the children who disliked heights still had great fun. The dormitories were great as they were self-contained and included an en-suite meaning that the children had no reason to leave their room on a night (making the night shift a lot more manageable!!). The children were all able to be independent when making beds etc. Our favourite activity was the camp fire as we were all together and it felt like a real team vibe - a memory they will cherish forever! The instructors were knowledgeable and reassuring and enough time was allocated for activities so the children could go at their own pace! The cooks were lovely and accommodated for our “picky” students and our children all had full tummies (breakfast was their favourite!). Anne did a great job organising everything and ensuring everything ran smoothly. We have already booked to return next year!

21 oktober 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello Miss Wheatley,

Thank you for your glowing review. We're glad to hear that the children loved their stay and we can't wait to welcome you back next year!

Best wishes,
The Kingswood Team

Beoordeeld met 5 van de 5 sterren

St Patrick and St Edmund's Visit

Activities, Accommodation, Food, Staff, Instructors....all amazing!

11 oktober 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello Mr Cook,

Thank you for your fantastic review. We hope to welcome you back soon!

Best wishes,
The Kingswood Team

Beoordeeld met 1 van de 5 sterren

Boring, dirty and grim

Went to the Dukeshouse wood venue. The activities were boring, the venue itself was disgusting and like being stuck in prison, only the food is worse.

11 oktober 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello there,

Thank you for your feedback. We value all guest experiences, as they help us improve our services and facilities and we're very sorry to hear that your experience with Kingswood was not completely satisfactory.

We're sorry to hear that the activities did not meet your expectations. Our team is continually working to enhance the quality of activities as well as the overall guest experience and your comments will be taken into account as we review our offerings.

Regarding the food and venue, we'd like to communicate that all centres have been awarded 5 stars from the Food Standards Agency.

Furthermore, in 2024 each centre had a Health & Safety audit conducted by NSF and all achieved 95% and above pass rate (NSF are a globally recognized organization for public health standards).

We hope to have the opportunity to welcome you back in the future and we're committed to making your next visit a more positive experience. If you would like to discuss your experience further, please feel free to contact us directly at: complaints.il@inspiring-learning.com

Thank you once more for your time and review.

Best wishes
The Kingswood Team

Beoordeeld met 3 van de 5 sterren

Could be better.

The centre itself was full of exciting and inviting activities for our year 6 children. Large playground and space for the children to be outside. However, what let it down for us was the overcrowding of schools to fit as many people in as possible making night times a challenge. 3 schools on a single corridor with children ranging from year 3-6 was a problem. Most of the staff were helpful and knowledgeable about the activities they were supervising. "Calum" was our favourite who couldn't do enough for us. Food was simply "ok" - no sign of the dessert option until we chased for 2 days. Dorms are pretty small and made keeping them tidy quite tricky with no storage. Children loved the activities but it's unlikely we will return again.

23 september 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello there,

Thank you for your feedback. We're very sorry to hear that your experience with Kingswood was not completely satisfactory.

We understand that a busy period negatively impacted your stay and we apologise for the inconvenience this caused.

We hope that we can welcome you back another time, perhaps during a less busy time ensuring you have a better experience.

Best wishes
The Kingswood Team

Beoordeeld met 5 van de 5 sterren

Great residential experience for children

Lots of activities each day, even in the evenings.

2 oktober 2024
Review zonder uitnodiging
Logo Kingswood

Antwoord van Kingswood

Hello Larisa,

Thank you for your great review, we hope you enjoyed trying all the activities on offer!

We hope to welcome you back soon.

Best wishes,
The Kingswood Team

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