8am LawPay Reviews 469

Extremely poor service provided regarding how they respond to chargebacks. Very incompetent. Would not recommend at all.

Law Pay has helped my practice with the credit card service (including the mobile app to use for credit cards), billing records and CLE training. The service provides quality, helpful products that are reliable and very reasonably priced. If I need help, their support is prompt and efficient. I am very satisfied with their services.

Lawpay works. I like Lawpay for my business.

It's not user friendly or easy to navigate

I have been with LawPay for many years. The staff have always been there for me. They respond quickly, advise, and help me sort things out and AMBER is the greatest. In addition, I have a full accounting of my fees, which is handy for invoices, receipts and accounting.

I absolutely LOVE LawPay! I have used several platforms over the years and this, by far, is the most user friendly platform. Everything I need is at my fingertips and easy to be found! I'm so grateful that another law firm recommended LawPay to us when we were shopping for a new vendor. I wish we knew about you sooner!

Law pay time tracking and invoicing is user friendly and effective.

LawPay makes online payments for our clients very easy. Entering payment requests is simple and requires the standard information on our client. When clients make the payment, we are notified immediately. Payments do take a day or two to post to our account, but we know the money is on its way.
When clients have "lost the link" to pay, it is very easy to re-send the payment request.
One negative - the payment link must be sent for the exact amount that the client needs to pay. For instance, if the client is making a 50% payment of fees, the Invoice must be sent as that amount. This is easy enough to avoid the issue by having conversation with the client before sending the link so they know exactly what payment is expected.
Payment reports are clear to read and easy to request.

I've been using LawPay for about ten years. I don't recall ever having had a problem with it.

The integration with Docketwise sometimes fails and doesn't reflect a payment in the client ledger.

LawPay does not obtain authorizations prior to processing cards through links sent to clients which resulted in a dispute and reversal of a clients entire retainer, plus fees charged by LawPay to me.

I love lawpay it's so easy to use and so many helpful functions. Would totally recommend!

It is fantastic and fast! love it!

Beware if you use this service!
If you make a payment to a lawyer's office using this service you might think you are making a one time payment. However they allow the law office to push payments to your credit card even though you have not given your expressed consent to do so. They say that they will always advocate for there client and don't care about the consumer.

nobody every picks up; it feels like a switch and bait bait and switch where once you get our business then you disappear and NEVER PICK UP!

There are charges we were not made aware of, and also the website does not allow to track pending invoices, just payments received. I think there are things that can be done to make it better and to make the integration with Mycase better but instead they focused on getting as many people to sign on as possible without really caring about the quality of the service.

Love LawPay. Makes billing -- arguably the worst part
of being a lawyer -- so easy.

Ok. Would like something better when sending an email to clients.