8am LawPay Reviews 469

TrustScore 3 uit 5

3,2

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Law pay is easy to use with Smokeball, the problem is the reporting and batching of payments is almost impossible to reconcile every day. It seems to be missing some information though. We don't recei... Toon meer

Beoordeeld met 5 van de 5 sterren

Sean Womack and the team at LawPay has been outstanding. They answer our questions promptly and address our concerns. LawPay (usually) picks up the phone on the second or third ring, which we really a... Toon meer

Beoordeeld met 1 van de 5 sterren

There are hidden fees with LawPay that were not disclosed to us. We attended multiple demos and conference calls before signing up, and even then, three of us felt it sounded too good to be true... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Could Use Improvement on Affirm Credit. No one bothered to explain that when client's apply to finance their legal fees, if they are approved, they are asked to pay a large down payment. If they had... Toon meer

Bedrijfsgegevens

  1. Business to Business-service

Over 8am LawPay

Geschreven door het bedrijf

8am LawPay is a trusted software company that’s empowered legal professionals for more than 15 years. LawPay Classic helps firms get paid quickly and easily, and accept payments in compliance with IOLTA guidelines. It’s the only payment technology vetted and approved by all 50 state bars, 60+ local and specialty bars, the ABA, and the ALA. LawPay Pro offers this secure payment processing alongside billing, invoicing, and time and expense tracking capabilities—for a more efficient, profitable firm. Request A Demo Sign up Learn More

Powerful legal payment management software

Geschreven door het bedrijf

Simple online payments
For more than a decade, 8am LawPay’s online payment technology has been trusted to help law firms get paid easier, more securely, and 39% faster. More importantly, LawPay ensures your firm accepts payments in compliance with ABA and IOLTA guidelines.

IOLTA Compliant

We guarantee your firm accepts payments in compliance with ABA and IOLTA

8am LawPay's easy-to-use online payment technology was developed just for lawyers. No debits are allowed from your IOLTA, at any time for any reason, guaranteed.

Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

469 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

Two annoying things…

There are two annoying things about Lawpay. First because I access my account from a couple different computers/phones, it seems like I am continuously having to validate my account. Every 30 days seems a bit much (my old card processor didn't do that). Second, when I'm using my phone to send a "quick bill", I go to lawpay.com but there's no login from that screen. I just spent a minute poking around looking for it. Then, of course, I have to revalidate my phone and wait for the email. So 5 minutes rather than 30 seconds...On the plus side it's a good payment processor so hopefully they'll take my suggestions constructively.

7 december 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Not good upfront info

I don't feel like your sales staff was honest upfront. We didn't understand that basically every card is specialty card now a days and the fact we can't charge the client for using a debit card. It felt like we were promised so much more than you delivered. Whenever I spoke to someone about my issues they explained it well after but nothing was explained well upfront.

18 oktober 2022
Beoordeeld met 5 van de 5 sterren

LawPay is Excellent

LawPay is excellent on every level: from customer service to program performance to range of payment acceptance available. I highly recommend LawPay to any attorney who wants to be able to accept a wide variety of payments!

15 september 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not everything we expected

We're happy with the ability to collect payments online and to have a link on our website. The service fees are less than many other credit platforms. However, we're not pleased with the "pay over time" aspect from Affirm. We've yet to have a client get approved for it, so we're not collecting the full fee upfront and still working on payment plans ourselves. Affirms standards seem to be a little high.

22 augustus 2022
Beoordeeld met 5 van de 5 sterren

The most encouraging part of starting my practice over again after COVID ...

After spending 5 years as a judicial staff attorney in Florida and then 15 years at Westlaw (now Thomson Reuters) where I spent the early part of my legal career migrating attorneys from print to online to cloud environments, I launched my own practice in 2019 only to have to shut it down due to COVID. I was very reluctant to start my practice over again primarily because my time spent as a solo practitioner was met with serious challenges, with the most notable being getting paid.

However, the Florida Bar's membership program discounts led me to Law Pay where I sought to verify the Bar's ringing endorsement of Law Pay's services. After a demo of Law Pay's functionality with one of its account managers who kept things extremely professional yet refreshingly casual, I can honestly say that of all the solutions available to assist attorneys with their practices, Law Pay's seamless and intuitive offerings have been the most encouraging part of starting my practice over again, and I can't wait to jump back in.

4 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I like the fact that when I call…

I like the fact that when I call customer service, I can get a live person relatively quickly who I can understand, and they can answer my questions. I have used other similar platforms in the past and I have experienced very long wait times and the customer service person was hard to understand.

20 mei 2022

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