Banner for LED Factory Mart

LED Factory Mart Reviews 733

TrustScore 3.5 uit 5

3,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Super easy checkout experience. They had the exact grill I was looking for; for my Jeep JK. The only disappointing thing I found was that they were out of the fog lights I wanted to order. The only ne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Not a fan of the LED TAILIGHTS for the Jeep Gladiator. They burn out after 2 mouth and the blind spot Monitoring doesn't work after transfer from old lights to new. The LED Lights are of poor quality.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nice web page. Wish there was an actual link for the Military Discount for GOV ID. I could never find it during check out process. I did ask for the discount so I am hoping they apply it and refun... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automaterialenwinkel

Info over LED Factory Mart

Geschreven door het bedrijf

Welcome to LED Factory Mart!

LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US

Our promise to you

✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return

✈️ Free & Fast Delivery  ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡

Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

733 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy. They had what I was looking for at about a quarter of the price of other stores. Waiting to see what the quality will be. The description of the Bronco cover is identical to the the other sites, so we'll see.

20 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Jeep Gladiator TAILIGHTS

Not a fan of the LED TAILIGHTS for the Jeep Gladiator. They burn out after 2 mouth and the blind spot Monitoring doesn't work after transfer from old lights to new. The LED Lights are of poor quality. but they are really good getting back to you and taking care of any problems you might have right away.

22 februari 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Gerald,
We're sorry to hear about your experience. This is not the quality or service we aim to provide. Please contact our support team directly so we can review your order, address the refund discrepancy, and find a proper solution. We appreciate your feedback and want to make this right quickly.

Beoordeeld met 5 van de 5 sterren

Very easy website to navigate

Very easy website to navigate. The items to choose from were easy to look at and compare. I’m hoping their products are as good as I have heard.

18 april 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear William,
Thank you for the great review! We're glad you found our website easy to navigate and compare products. We work hard to ensure quality matches the experience, and we're confident you'll love your purchase. If you need any help, we're always here and happy to assist with anything you need.

Beoordeeld met 5 van de 5 sterren

Great Experience

Super easy checkout experience. They had the exact grill I was looking for; for my Jeep JK. The only disappointing thing I found was that they were out of the fog lights I wanted to order. The only negative thing I could say is that something was out of stock, other wise my experience so far has been great and I look forward to ordering from them in the future.

17 april 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Dennis,
Thank you for the fantastic review! We're glad checkout was smooth and you found the perfect grill for your Jeep JK. We apologize the fog lights were out of stock—we’re working to restock soon. We appreciate your support and look forward to helping with your next upgrade today very much.

Beoordeeld met 3 van de 5 sterren

Not great so far.

I ordered an led hood scoop light for my 2021 tundra. The light looks well made but the instructions were horrible and it has no switch.

15 april 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Doug Broman
We’re glad you liked the quality of the LED hood scoop light. We apologize for the unclear instructions and missing switch information. Our team has sent you the PDF installation guide to help. Please contact support@ledfactorymart.com if you need further assistance — we’re happy to help.

Beoordeeld met 1 van de 5 sterren

zero communication

zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying again and the same thing NO COMMUNICATION. Go on shop.com to track and nothing. On the verge of canceling a second time. I literately live 20 minutes from the Ontario California location which they said they we're stock. Still waiting.

15 april 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Consumer,
We’re very sorry for the delay and lack of communication. Your feedback is important, and we want to resolve this quickly. Since we couldn’t locate your order number, please reach out to our team at support@ledfactorymart.com so we can verify your details and provide immediate assistance. Thank you for your patience.

Beoordeeld met 1 van de 5 sterren

I placed my order over a week ago

I placed my order over a week ago, and it still hasn't shipped, and I've reached out to customer service multiple times and still don't have a clue when I'm getting my lights. I placed my order because the website stated they use FedEx and that shipping would take 7 days. I was fine with that, but the items haven't been loaded onto the truck for tracking.

4 april 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Scott,
We’re very sorry for the delay and inconvenience you’ve experienced. We understand how frustrating it can be to wait longer than expected for your order. Unfortunately, we couldn’t locate your order with the information provided. Please contact our support team at support@ledfactorymart.com, and we’ll review your case immediately to provide an update and ensure a quick resolution. Thank you for your understanding and patience.

Beoordeeld met 1 van de 5 sterren

I made this order on 4 April

I made this order on 4 April. My order showed shipping was 1- 7 days. Today is 11 April and my order stills says that you are preparing for shipping. My merchandise did not show to be backorder and I have received no email stating there was an issue. I can only assume that you are failing.

11 april 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Gerald,
We’re truly sorry for the delay and confusion. Your order was processed and shipped, and the tracking details have been sent to your email. Sometimes carrier updates take a bit to appear online. Please check your inbox or spam folder for the tracking number—our team is here to help if you have any further questions.

Beoordeeld met 1 van de 5 sterren

21 days since ordered and still no…

21 days since ordered and still no shipping date sent. Can I get a refund? Order LFM125209

6 april 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Frank,
We sincerely apologize for the delay with your order LFM125209. We understand your frustration and have already reached out to arrange your refund. Thank you for bringing this to our attention — we’re reviewing our processing times to ensure faster updates and better service moving forward.

Beoordeeld met 5 van de 5 sterren

Awesome company

Great products and service, have ordered a few times and haven't had any problems ordering or with shipping and delivery

2 april 2026
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Chris,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear you’ve had consistently great experiences with our products, service, and shipping. Your continued trust and support mean the world to us. We look forward to serving you again soon—our team truly appreciates loyal customers like you!

Beoordeeld met 5 van de 5 sterren

Easy process, minus Mil Discount

Nice web page. Wish there was an actual link for the Military Discount for GOV ID. I could never find it during check out process. I did ask for the discount so I am hoping they apply it and refund me the difference from what I paid. Thanks
BD-06

2 april 2026
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Richard,
Thank you so much for your 5-star review and for sharing your valuable feedback! We truly appreciate your support and your service. We’re sorry for any confusion regarding the Military Discount link, we will reply your email. Please reach out anytime for assistance!

Beoordeeld met 5 van de 5 sterren

Web site easy to choose your vehicle…

Web site easy to choose your vehicle and what items were available.

30 maart 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Norbert,
Thank you for the wonderful 5-star review! We’re glad to hear that our website made it easy for you to find the right items for your vehicle. Our goal is to make shopping simple and enjoyable, so your feedback means a lot. We appreciate your support and hope to serve you again soon!

Beoordeeld met 1 van de 5 sterren

I never got my light

I never got my light

1 maart 2026
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Sompheth,
We’re very sorry to hear you haven’t received your light. After checking, it looks like the parcel was returned to us due to an address issue. Our team has already reached out via email to confirm your details and arrange a reshipment or refund. We truly appreciate your patience and understanding.

Beoordeeld met 5 van de 5 sterren

Great overview experience.

Quick shipping. Easy install. Quality product and looks great.

1 maart 2026
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Jodie,
Thank you so much for your fantastic 5-star review! We’re delighted to know your order arrived quickly and that installation was a breeze. It’s wonderful to hear you’re happy with the quality and look of your lights. We truly appreciate your support and hope you enjoy them for years to come!

Beoordeeld met 1 van de 5 sterren

Discount was not provided as advertised.

Discount was not provided as advertised.

29 maart 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Larry,
We’re very sorry to hear about your experience with the discount offer. That’s certainly not the shopping experience we want for our customers. For more details please contact support@ledfactorymart.com. We truly appreciate your patience and bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Best lights to purchase ever.

Best lights to purchase ever.

27 maart 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Danielle,
Thank you so much for the glowing 5-star review! We’re thrilled to hear you love your new lights and that they exceeded your expectations. Your support means the world to us, and we look forward to brightening more of your spaces in the future. Enjoy your perfect lighting!

Beoordeeld met 5 van de 5 sterren

Lights are way brighter than the ones…

Lights are way brighter than the ones that came with my jeep. Thought I had a defective light and turned out to be the wiring that the last owner did. Support team helped me with the problem and they're working great.

25 maart 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Craig,
Thanks so much for your 5-star review! We’re thrilled to hear your new lights are shining bright and that our support team could help you get everything working perfectly. Your jeep deserves the best, and we’re glad our products delivered. Enjoy the improved visibility and safe travels!

Beoordeeld met 1 van de 5 sterren

I ordered headlight bulbs almost a…

I ordered headlight bulbs almost a whole month ago when shipping says 1-7 business days. Had I known I’d have been waiting so long and inconvenienced this much I would’ve gone a different route. No updates, emails, anything. Bad service worthy of 1 star

2 maart 2026
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Ryon,
We’re very sorry for the delay and the inconvenience this has caused. We understand how frustrating it is to wait longer than expected. Your order has now been shipped, and the tracking details have been emailed to you. Please check your inbox or spam folder for the update. We truly appreciate your patience and feedback as we work to improve our communication and shipping process.

Beoordeeld met 5 van de 5 sterren

First time buyer

First time buyer waiting on order for arrival. Website is well organized and detailed.

22 maart 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Hector,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear your first experience with us has been positive. Our team takes pride in providing a smooth and detailed online shopping experience. We can’t wait for you to receive your order and hope you’ll love it!

Beoordeeld met 2 van de 5 sterren

Zero Customer Service

The worst experience I've had trying to install an LED light bar on my Bronco.
They shipped the light bar out without mounting brackets which came days later after I called about it.
No wiring instructions for the harness and for almost 4 weeks now and numerous emails asking the same questions repeatedly I am still unable to get this done.
Not only is their customer service super slow to respond but they actually have no idea what they sold and shipped me or how to install the light to the brackets or wire the harness to my vehicle.
They are asking me for pictures of the wiring harness THEY sent me so they can figure it out.
One word...wow.
And don't get me started on their childish recording when you call and no one ever answers...we're kickin it outside work hours at 1pm and we'll hit you up??
Are you actually running a serious business...clearly not.
I will never purchase anything from this place again.

23 februari 2026
Review zonder uitnodiging
Logo LED Factory Mart

Antwoord van LED Factory Mart

Dear Customer,
We sincerely apologize for your frustrating experience. This isn’t the level of service we aim to deliver. We’ve escalated your case to ensure your issue is resolved quickly and your installation completed correctly. Thank you for sharing this feedback—it helps us improve both our shipping accuracy and customer response. Please contact us directly so we can make this right.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer