Leely Reviews 

If I could give no stars I would, got a £96 dress from leely with postage it came it looked like a £10 cheap dress that was so small, asked for a refund they sent me an address to send back which cost another £25 to ship to America a month and a half later the joke of a dress is returned to me!!! they have faked an address to send it back to.... now they have ignored my messages!! Absolutely disgusting scam company avoid at all costs out of £120 for a £10 dress!

I ordered my wedding dress from Leely UK believing I was buying from a UK company. I only discovered afterwards that this was not the case. The branding is incredibly misleading.

The dress that arrived is of terrible quality and nothing like I expected. As a bride, I am absolutely devastated and would never wear it on my wedding day.

When I complained, I was offered just £6 to keep it or a voucher to buy another dress from the same company. The only other option was to pay to return it overseas at my own expense.

This is completely unacceptable. I wish I had read the reviews before ordering. I feel misled, out of pocket and extremely disappointed. I would strongly advise others to avoid this company.

If I could give a negative review in would. Fraudulent company operating from China despite .co.uk website. Dresses ordered are significantly different in size than what is advertised. Company refuse to accept returns, and when pushed will only allow goods to be returned to America at buyers expense. AVOID AVOID AVOID

I am disgusted. I ordered 2 dresses after it claimed to be a UK company. Then I had an email saying they are shipping from abroad and it would cost too much to send one back. I replied immediately, no response and asked for my money back within 24hours. I said don’t send the items I cancel my order. All online with their policy. I have heard nothing. I am devastated as the dresses were lovley looking but I fear they are a complete scam . Still no reply. I hope you do the right thing and refund my my money.

Dont order of this website its fake its been 5 week since i ordred a dress and still haven't got anything yet they keep saying its been deliverd but wont let know who there uk delivery is so i can find out were its been deliverd to

I ordered a suit in size XL (44) where the sleeves should be 26.5 inches but I received a 24" length. The sleeves were too short.
When I reported the issue that I received the wrong size, I was told that I had to send the suit back to the USA at my own expense, which is absolutely absurd because it was not my fault that I was sent the wrong size.
I was offered a partial refund and to keep the suit, but why would I need a suit that is too small? I sent it back yesterday. The shipping cost was £35. I opened PayPal case and I hope they will help me get my money back.
The only positive thing I can say is that the material and quality of the suit was really good. The only problem is that they have the wrong size chart on their website.
I do not recommend buying from them, another attempt to sell Chinese products on UK websites

Communication was excellent.
The dress arrived well within expected time frame .In fact it arrived well before the quoted delivery date. It is of good quality ,well made and fits perfectly apart from being too long, but that’s my fault .I thought I would need extra length but I didn’t . Only down side for me was packaging . For the money I’d spent I expected a box and my dress folded with tissue . It was crammed into a tiny plastic bag. The dress looks lovely on so I can forgive that.

If i could give them zero i would. I purchased an item and wanted to return due to the fit. The item took 4 weeks to arrive. I decided within 12 days to return. After sending an email requesting a refund they stated there return policy was 7 days. I sent them a screenshot of the return policy that was attached to my receipt, which stated I had 14 days to return. They ignored my request and proof and started they would not accept the return after 7 days. Avoid this company at all cost. They are not honest.

I have been unable to get a satisfactory refund on items ordered. I had checked their refund policy before ordering, but when I requested a return and refund they wanted the items posted to USA and the postage and customs costs are not covered, so it turns out to be an expensive process.

I really like the dress ordered, it arrived late but this was something communicated clearly in the estimated time when placed the order, it takes almost a month. The size I ordered coreaponds my size.

First of all can you give a zero star
Stay away from this company like you would stay away from a virus
Absolute rip off
My wife ordered a dress when it came it was the wrong size
( she ordered a size 16 and the label clearly showed it was a 12 )she’s emailed the company loads of times and been put off by a useless customer service department
She’s been offered a discount to keep the dress
We’ve been asked to send pictures 3 times
Then we’re being told to pay extortionate amounts to return the dress
This company is just a total scam
STAY AWAY FROM THEM

If I could give a half star I would. Dress does not fit at all and I ordered a size up- way to tight in the rib/chest area. I was out of town when it finally arrived and couldn’t try it on for past the 7 days….yes 7 days is all you have to return it. They said that it was outside of their return policy so they will not credit me. Need to file a consumer complaint. This company is absurd.

AVOID AVOID AVOID!! This is a scam. I ordered my daughter's prom dress. The delivery took forever and when the dress finally arrived (in a crumpled up small plastic bag) it looked nothing like on their website, the material was cheap and the fit absolutely awful. I tried to return it the next day but they make it impossible to return. Their return policy is a complete scam and in essence you cannot return unless you pay even more money (and also pay for shipping the dress to the US!). Absolute scammers.

Shocking experience. My husband bought me a dress that doesn’t fit me or suit me. When trying to return, we were offered ridiculously low amounts rather than sending it back. Postage both ways was extortionate and completely at out cost. When reaching out to the company, nothing was offered to rectify the situation, just referred to the returns policy and chat closed in the middle of my reply. Absolutely disgusting customer service. Please do not use this company.

Complete scam company - AVOID!
Their practices are illegal according to UK law.
Returns having to be sent to the US at my expense - not declared up-front on the site.
The site asked for date of my event at time of ordering but it turned up a week later, too late and cheap fabric, they offer me 30% refund to keep it or supposedly full refund if I send it to the US, which to do tracked and signed will cost me almost as much as 70% of the dress price.
Please someone in government, ban this company from trading in the UK and save others from this appalling situation

I orfered a dress and the day after, the event was cancelled. I had regular email correspondence with Marin who confirmed that 80% of the dress price plus the shipping fee would be refunded. This is noted on their website. I agreed and 5 days later the amount is back in my account. I cannot comment on the clothes but after reading the reviews, I had believed my money was lost. However, I can only say that the emails from Marin were clear and the money IS back into my account.

I didn’t check the reviews until after I have ordered with Leely and was very sceptical and disappointed, SO I was very pleasantly surprised when the dress showed up on my doorstep step not only on time but in a perfect condition and in the right size, it’s exactly like the pictures promised and I am over the moon with it, thank you ☺️

I purchased a dress that was very nice actually but the nightmare begins if you need to exchange or return. I just wanted it in a different size! They absolutely block communication with you and it ends with that! Terrible company!!!!

Wish I had read the reviews before purchasing from this company. Bought 4 dresses to try out for my daughter's wedding. They arrived 3 weeks later when I was on holiday. Obviously couldn't try them on until I got back & because Leelyuk only offer a 7 day return policy once the item has been delivered to your door I am now £300 out of pocket. Dresses will never be used & website will never be looked at ever again. My advice to anyone reading this is don't buy from them.

Dress took ages to arrive. Was delivered when we were away on holiday and we're unable to find it since returning. Spoke to customer service and they're not very helpful. Just going round in circles. Wish I hadn't bothered to order from them, stick to the shops.