LendDirect Reviews 

2.476
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

I filled out the information it only took. Few minutes. I was then told to call in to finalize my loan I was greeted with the most friendly lady I had received my loan about 3 hrs later very friendly... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy fast helpful and do their best to help customers in a professional and positive manner. The staff at LENDDRIECT located in the plaza at 1121 Landowne street Peterbrough ON are really friendly.

Beoordeeld met 2 van de 5 sterren

Soon as I log in, it says preapproved for a cash money loan from Cash now. Well, I clicked on it anyway, and then it said it’s not available in my province or territory, so what is the point in having... Toon meer

Beoordeeld met 5 van de 5 sterren

I want to give a shout out to Peeyush at the Cambridge location. He was very thorough and helpful throughout the application process and gave me all the information needed to ensure I was on the ri... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Leningbureau

Informatie afkomstig van verschillende externe bronnen

LendDirect offers online personal loans in Canada.


Contactgegevens


4,1

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(2.476)

313 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience with both Lend Direct and Cash Money

I had a great experience with both Lend Direct and Cash Money. The entire process with each company was smooth, quick, and very straightforward.

Lend Direct stood out for their transparency and professionalism. They clearly explained all my options and made sure I felt comfortable and informed every step of the way. Their responsiveness and attention to detail really made a difference.

Cash Money was equally impressive. The staff were friendly, approachable, and efficient. The application process was simple, and I was able to access funds quickly when I needed them most.

Overall, both companies provided excellent customer service, clear communication, and reliable support. I would definitely recommend Lend Direct and Cash Money to anyone looking for fast and trustworthy financial services.

30 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing LendDirect and we look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

I had got a call today that gave me a…

I had got a call today that gave me a relief that i had not had in awhile and the lady i talked to her name is Tammy and she was the sweetest person to talk to and i just wanted to reach out and say thank you for giving a month to take the chance to care for myself and my partner this month.

28 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

thank you for choosing LendDirect. We appreciate our customers.

Beoordeeld met 1 van de 5 sterren

Taking a loan with them is one thing..

Taking a loan with them is one thing... But at the rate of their interest you're going to pay this loan for the rest of your life... I already pay over $400 a month and my loan is still over the amount I borrowed and I'm going in about 2 years now or so this will never be paid off my advice to anyone..its easy to get a loan... But this loan is for the rest of your life 😡😡😡 I called and spoke to representative and asked just like any other loan place how long will it take me to pay off my loan she said she couldn't give me an answer which is so ridiculous some places tell you 3 years you pay this amount and you'll be done again with them it's going to be for the rest of your life you'll never pay that loan off at the rate of their interest it's really sad to know that this is such a harsh payoff 🤬🤬🤬... My husband bored $1,000 and it's been two and a half years and he still owe over a thousand dollars 🤦🏽‍♀️🤷🏽‍♀️🤬🤬🤬

25 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Beoordeeld met 1 van de 5 sterren

46.9% interest and aggressive withdrawals — extremely predatory

I regret ever dealing with LendDirect. They locked me into an outrageous 46% interest rate, which is unbelievable for people who are already struggling. On top of that, they set up aggressive automatic withdrawals that don’t match my income, and they offer zero flexibility when your situation changes.

Even after explaining that I’m on EI and need to manage payments manually, they continue to pull money without warning, leaving me stressed and scrambling. Their communication is poor, the repayment system feels predatory, and the pressure they put on customers is unacceptable.

I expected transparency and support, but instead I’ve dealt with rigid policies, surprise withdrawals, and a loan structure designed to keep people trapped. I would not recommend LendDirect to anyone who needs a lender that actually works with you during difficult times

15 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Beoordeeld met 5 van de 5 sterren

I was so surprised to find I got a loan…

I was so surprised to find I got a loan increase . It was life saving and I truly appreciate the ease and speed of processing it. Well done team.

20 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.

Beoordeeld met 1 van de 5 sterren

Interest rates

Do not get a loan from them.
Lend direct took over my cash money loan on February 23rd 2026. I've had the loan for years with cash money with no problem. Usually my balance decreases slightly when my monthly payment is made.
Today is March 20th. Since the 26th of February my loan balance has increased by $339.

20 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Beoordeeld met 4 van de 5 sterren

Dependable

This financial service company is reliable. Makes getting a loan easy by just going into their app.
Only caveat is the payment for the principal is overshadowed by the bigger amounts of their other fees.

19 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

Thank you for choosing LendDirect. We appreciate you!

Beoordeeld met 5 van de 5 sterren

A quick and easy process

A quick and easy process, very friendly staff!!

18 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

Thank you for the 5-star review. We appreciate our customers.

Beoordeeld met 5 van de 5 sterren

Quick and easy to use

Quick and easy to use and has been a God send to help with my finances.

20 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing LendDirect.

Beoordeeld met 5 van de 5 sterren

Great Experience

I had a low credit credit score and over draft. I needed a small line of credit unsecured that could be approved quickly. I applied online and was pre approved. I had to call because they needed some more information from me. The first representative was very helpful and knowledgeable. When I was signing my documents online the system kicked me out and I called again. The second representative helped me finish signing my documents. She even waited on the phone with me to make sure I was able to sign the documents online. She was also very helpful and knowledgeable. The Manager from the local branch called to introduce herself, congratulate me and see if I had any questions. I had access to the line of credit within the hour. I am very impressed!

19 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing LendDirect and we look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

Easy acess

Easy acess, and flexible

19 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

We’re glad that you enjoyed your visit to LendDirect. Thank you for your review and your business.

Beoordeeld met 1 van de 5 sterren

I think should be helping people that…

I think should be helping people that has been dealing with them for years.So when they are making the payment , it's not all going to interest so people can start paying down the loan

18 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Beoordeeld met 5 van de 5 sterren

easy

Was easy, fast, and simple.

13 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!

Beoordeeld met 4 van de 5 sterren

While obtaining the line of credit/loan…

While obtaining the line of credit/loan process is/was really good in spite of the extremely high interest rates, the website could use some more work. Specifically, signing out and attempting to find the breakdown of your payment amounts; ie; how much went to the principal and how much went to interest. Paying online is awesome when you do the interact quick payment, the other method takes a while.

18 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

Thank you for choosing LendDirect. We appreciate you!

Beoordeeld met 2 van de 5 sterren

Make a payment..they get 3/4, u get 1/4

Well, 1st of all. 75% of my payment goes 2 interest, while a whole 25% goes 2 the principle..I'd love 2 pay more, but can't, so now 4ever stuck in this never-ending paying 4× my loan 4 what? 50 a month? I have always paid my monthly bill but am darn sure to tell everyone 1 know 2 never get suckered into this "low interest rate" line of credit...also, this started at cash money in vernon

18 maart 2025
Review zonder uitnodiging
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Antwoord van LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Beoordeeld met 5 van de 5 sterren

i have a good experience with…

i have a good experience with LendDirect, a good communication and customer service. keep it up

15 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

We’re glad that you enjoyed your visit to LendDirect. Thank you for your review and your business.

Beoordeeld met 2 van de 5 sterren

Poor

Well, I got this loan for $2,000, I think about three or four days ago now. I phoned them to ask how much the payments will be. The one girl said to me, "There'll be no payment at the end of March," but yet on my phone on the site it shows a payment of $49 and some cents.

Then I called again and I asked if I could make my payments instead of bi-weekly into monthly. The girl said, "Yep, she'll do that, no problem," but she didn't know what the payment would be. I go to my website on my phone; it still says bi-weekly and still hasn't been changed.

I don't know how often, if you guys even listen to the customer. You give out the money real fast or really easy; that was great, but now what I want is clarity. I want to get to know the exact payments when they are and how much they are. I can't get nothing done; nobody will do anything. You phone the girls at the office; it takes 20 minutes to get their computer going. They sit there and they talk and talk, and they say, "Well, the computer's really slow," and then they say, "Yeah, that can change it," but they don't know probably a payment. Well, what is that? Come on, if you change it, you should know the payment.

Why did one girl say there'd be no payment at the end of March, and another girl said, "Yeah, there is a payment in March"? Come on, let's get. I've written emails and emails, and nothing gets sent back, and now you guys want a good review. Well, let's get things fixed up here, please, okay.

12 maart 2026
Review zonder uitnodiging
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Antwoord van LendDirect

We are sorry to hear that you did not have a good experience. Please send us an email at CustomerService@LendDirect.ca or give us a call at 1-855-630-5363 so that we can reach out to you.

Beoordeeld met 5 van de 5 sterren

Have had no issues with payments

Have had no issues with payments, customer service.

14 februari 2026
Review zonder uitnodiging
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Antwoord van LendDirect

Thank you for choosing LendDirect. We appreciate you!

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