SCAM
I believe this so-called jeweler is a scam. I tried to call a dozen times. During business hours, the phone calls automatically disconnected. After business hours, they went through to voicemail. Every time. I sent emails asking to speak to someone. They refused. Something is very wrong here. There's no way I would spend $1 with a company that won't speak to me by phone. Buyer beware!
Antwoord van Leonidsjewelry
Dear Travis,
Thank you for taking the time to share your feedback. We take all reviews seriously and want to address your concerns openly.
We sincerely apologize for the difficulty you experienced when trying to reach us by phone. Due to our team operating across different time zones, there are periods during the day when live phone support may not be immediately available. We understand how frustrating this can be, and we are genuinely sorry for the inconvenience.
We can confirm that upon becoming aware of your attempts to contact us, our team did reach out to you via email to offer assistance. We regret that this experience did not meet your expectations, and we remain committed to improving how we support our customers.
We want to assure anyone reading this that we are a legitimate and trusted jewelry business, fully committed to the quality of our products and the integrity of our service. Our email support is available at all times, and we would welcome the opportunity to assist you or answer any questions you may have.
Please feel free to reach out to us directly at any time — we are here to help.
Warm regards,
The Leonids jewelry Team
