Deceptive UI & Localization Failure - Support refuses to help!
I am extremely disappointed with Arena Breakout (Level Infinite). A major technical failure in their UI caused me to lose 7 Medals of Honor (User ID: 2332193825).
While playing in Arabic, a sudden pop-up appeared in English with two identical buttons saying "Exchange." Due to this localization error and the lack of a proper confirmation step, I accidentally purchased a Sword instead of the Lightseeker Castle I had been saving for.
The support team is now lying, claiming there is a "manual confirmation" process, which is false—it was a single-click trap caused by their own language barrier. This is a clear breach of consumer rights. I demand a manual review and a refund of my medals.
I will not change this review until a human manager contacts me to fix this error.




