Living Heat Reviews 

292
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It's a relief to order from a company and find that they actually have the product in stock, ordering was simple and delivery was prompt. A first class company to deal with.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very straightforward to fit as long as you are gentle cutting the foil. It has transformed the conservatory. Heats the floor up really quick as well as heating the conservatory. Would definitely recom... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

BRILLIANT PRODUCTS & SERVICES Living heat recently supplied us the full package to provide a warm enviroment in our home, super smooth end2end process ! Competitive Prices Fantastic Range... Toon meer

Beoordeeld met 5 van de 5 sterren

Our order was made on line but we spoke to the seller beforehand to check what we were ordering was correct and equally to ask some questions about the underfloor heating. The person was very knowledg... Toon meer

Bedrijfsgegevens

  1. Verwarmingsapparatuur leverancier
  2. Badkamerinstallateur
  3. Ketel- en verwarmingsdienst
  4. Bouwwinkel
  5. Technische service

Over Living Heat

Geschreven door het bedrijf

The Underfloor Heating Experts

Living Heat Ltd is an electric under floor heating systems specialist.

As Part of the THEAWKGROUP, Living Heat is the web based side of our business and is located in the South West.

Living Heat under floor heating systems are distributed throughout the UK and has a growing worldwide customer list.

Although the AWK Group was established in 1999, Living Heat is a relatively new addition.

Widest Range Of UFH Systems, Insulations & Thermostats In The UK

Formed to offer web based sales for our large and growing range of electric under floor heating systems, insulations and ancillary products.

Our aim is simple. To offer high-quality electric under floor heating system and ancillary products at competitive prices.

Backed up with expert knowledge and a highly efficient, friendly and comprehensive service.

We offer FREE technical help and advice on all Living Heat underfloor heating systems to the public and trade alike.

We are here to help.

If you have any questions or require assistance with any projects, please do not hesitate in getting in touch with our friendly team.

Next Working Day Delivery

All products are held in stock and ready to be shipped

Orders placed before mid-day (12PM) will be shipped out on a next working day service

Got Any Questions, Give Our Team A Call Or Email


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

292 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(292)

35 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thermostat operating instructions

I inherited a non functioning thermostat in a house I moved into. I contacted Living Heat for advice and they went to great trouble to find a manual for it (as it was no longer manufactured), and gave me me good advice on setting it up.
Also, they went above and beyond to find me a manual for an adjacent thermostat manufactured by a totally different company.
I now have a functioning thermostat and a lovely hot floor.
Overall, fantastic service.

11 maart 2024
Review zonder uitnodiging
Logo Living Heat

Antwoord van Living Heat

Good Afternoon Ian,
Great to see we could help with your query with the thermostat. Feedback like yours is invaluable to us and we will always do our best to help our customers with any queries or heating problems that need solving.
Thank you for taking the time to review our service and nice to hear you now have a warm floor.
Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, would recommend

5 maart 2024
Logo Living Heat

Antwoord van Living Heat

Thank you Sue.

Your order and positive feedback is greatly appreciated by all the team at Living Heat LTD.

Warm Regards

Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Really good customer service

Really good customer service. I called them about an (otherwise excellent) underfloor heating thermostat. It was working perfectly, but was emitting a really high frequency sound - so high that it was probably beyond the audible range of most people. Anyway, they said to send it back to them and they’d replace it. They did call me when they’d received it, to say they couldn’t hear the noise. However, they willingly sent me a replacement all the same. Really impressed.

1 maart 2024
Review zonder uitnodiging
Logo Living Heat

Antwoord van Living Heat

Good Afternoon Peter,
Thank you for your order and for taking the time to review and explain your experience with us.
If you need any further assistance in the future, then please don't hesitate in contacting myself or the technical team.
Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Great product very fast delivery easy…

Great product very fast delivery easy to change

31 januari 2024
Logo Living Heat

Antwoord van Living Heat

Hi Alan,
Thank you for your order and for taking the time to review our service and product.
If you need our assistance in the future, please don't hesitate in contacting us again.
Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren
Logo Living Heat

Antwoord van Living Heat

Thanks Stuart. Your feedback is greatly appreciated.
If you need any help from us in the future, please don't hesitate in contacting us.
Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Excellent product as always

Excellent product as always. Even when I had an issue with the install and called up Living Heat they gave me the exact answer and I was able to complete and test out the thermostat. Our underfloor heating can now be operated using the Smart Life app on out phones!

11 december 2023
Logo Living Heat

Antwoord van Living Heat

Hi Kenneth.

Thank you for the review, always nice to hear from a satisfied customer. Reviews really help the company.

We pride ourselves on our products and service all the way through the process of installation including after service.

Warm Regards

Rob
Living Heat Ltd

Beoordeeld met 5 van de 5 sterren

WOW Great Customer Service

WOW Great Customer Service

An item was ordered, LivingHEat packed and shipped all in great time but sadly it seems the item has been lost by the courier. The customer from LivingHeat was excellent - rather than quibble or pass the buck they agreed to sort it out. I am most impressed!

8 december 2023
Review zonder uitnodiging
Logo Living Heat

Antwoord van Living Heat

Good Afternoon David,

Thank you for taking the time to write this review.

Unfortunately, from time to time things can go wrong whilst in transit, especially this time of year, with the run up to Christmas.

We will always do what we can, to avoid any further inconvenience when delays or miss routes occur.

Thank you for your understanding and kind words on our service. Your replacement thermostat should be with you tomorrow.

Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Tanking out shower base

Great product , very good price, quick dispatch.

4 december 2023
Logo Living Heat

Antwoord van Living Heat

Thank You Gordon.

Good to hear you are happy with the product and service.

Warm Regards

Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Great service

Great service, called and asked more technical questions which were answered with ease and recommendations given. Competitive prices and would definately recommend.

13 november 2023
Logo Living Heat

Antwoord van Living Heat

Hi Simon,
That is great to hear and glad we could assist you.
If you need any further help in the future, please don't hesitate in contacting us again.
Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Great People Great Prices

Very helpful and knowledgeable on the phone
Have used them many times before and see no reason to look elsewhere
Thank you

30 oktober 2023
Logo Living Heat

Antwoord van Living Heat

Good Morning Simon,
Thank you for your positive feedback of our service, it is greatly appreciated by all the team.
Look forward to speaking to you again soon.
Warm Regards
Graham
Living Heat LTD

Beoordeeld met 2 van de 5 sterren

Still have a cold floor

Well I phoned up the other week to get some help and your guy told me it's the stat controller that the problem so I purchased a new one and still doesn't warm up the floor so a waste of nearly £50.. But I got what I ordered in a quick turn around

17 oktober 2023
Logo Living Heat

Antwoord van Living Heat

Hi Marcus.

I'm sorry to hear that the change of stat has not solved your heating problem. When speaking to the technical team they will always try and assist in the best way they can, obviously over the phone this can be quite difficult as they are not on site.

If the stat change has not worked i would suggest the heating would need to be tested to establish whether the heating is the problem or the stat itself.

If you make contact with the technical team they will be more than happy to assist once again to try a figure out this issue.

If it is not the stat we would be happy to take the thermostat back and issue a refund for you.

Hopefully speak soon to try and establish the issue.

Warm Regards

Rob
Living Heat Ltd



Beoordeeld met 5 van de 5 sterren

Great product

Great product, thanks for a quick delivery,

29 september 2023
Logo Living Heat

Antwoord van Living Heat

Thanks Harry.
Glad we could get your order to you quickly.
Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Product (Roma heating control) works…

Product (Roma heating control) works and is quite easy to fit. Downside is that it's very expensive

13 september 2023
Logo Living Heat

Antwoord van Living Heat

Good Morning Alan,

Thank you for your order and good to hear that you have found the thermostat easy to fit.

Our thermostats are competitively priced and we are always looking to offer the best prices to our customers on all our products.

Regrettably, there is still a knock on inflation on all products due to Covid pandemic. Thankfully, we have still been able to hold the prices on all heat systems.

We appreciate your constructive feedback.

Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren
Logo Living Heat

Antwoord van Living Heat

Hi Paul,

Thank you for your order and appreciate you reviewing our service.
Any questions or queries, please don't hesitate in contacting our team.
Warm Regards
Rob
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Great products and helpful people

we bought Hard Insulation Boards and Aluminium Foil Heating for a surface of 5sqm. I did installed the boards which are very easy to cut and manipulate in a little space and also easy to shape as needed. The aluminium foil is very easy to install too. I really appreciated that. Also the technician was very helpful to answer my questions. All working well and set for winter. Thank you :-)

6 augustus 2023
Logo Living Heat

Antwoord van Living Heat

Hi Anna,
Thank you for your order. The Aluminium Foil is the easiest and cheapest system to install. Because it is usually installed directly under your floor, it is also very efficient and response when in use. I'm sure you will see what i mean, when it gets a bit colder.
Thank you again for your order and appreciate you taking the time to write this review on the product and service provided from the team.
Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website, great service.

3 september 2023
Logo Living Heat

Antwoord van Living Heat

Good Morning Sy,
Thank you for your order and great to hear.
Appreciate you taking the time to review our service.
Kind Regards
Graham
UK Suspended Ceilings

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Arrived on time. Would highly recommend *****

22 augustus 2023
Logo Living Heat

Antwoord van Living Heat

Thank Gill & Archie for your order and your positive feedback, which is appreciated by all the team at Living Heat.
Any questions or queries you may have in the future then please don't hesitate in contacting us again.
Warm Regards
Graham
Living Heat LTD

Beoordeeld met 5 van de 5 sterren

Happy Customer

Order was very smooth, and delivery came on time. Very happy with the service.

13 augustus 2023
Logo Living Heat

Antwoord van Living Heat

Good Morning Oleg,

Thank you for your order. Your feedback is invaluable to us and lets other customers know we are a company that can be trusted.

If you need our service or assistance in the future, please don't hesitate in contacting us again.

Kind Regards

Graham
Living Heat LTD

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer