Lockshop Warehouse Reviews 

Replacement Ultion key delivered in good time and for less money than by going to Ultion itself.

Fast service,accurate identification. I needed to replace a mortice lock on my front door. The website gave precise dimensions of potential locks, and I was able to order online. Within 24 hours a good quality lock was delivered and I was able to fit it shortly afterwards.

Absolutely excellent service. They fitted my Yale keyless lock beautifully, supplied and installed a new nightlatch, programmed the code, card and fob, and patiently explained how everything worked—including what to do if the batteries ever run flat.
The finished lock looks great and works perfectly. The price was very fair for the amount of work involved, and I felt that they genuinely cared about doing the job properly. Friendly, professional and knowledgeable—I would happily recommend them and use them again.

Ordered 3 Ultion keys Thursday night and received them Saturday morning. Great service xx

Really helpful guys. Great service

Just spoke with Jeff on the phone - he was INCREDIBLY helpful and knowledgeable even about a really niche set up. His customer service meant I decided to purchase from Lockshop Warehouse. Thank you very much!

Bought two Union Mortice Latch 2677 - to replace old locks ..
Nice Satin Chrome finish
Quick delivery and well packed
Thanks

Order some spare keys as these were keenly priced. Unfortunately 1 didn’t work, but these things do happen. When I reported this I was quickly sent a replacement with no quibbles which arrived promptly. So all in all I’m super happy with the service. The mark of a good company is what they do when something goes wrong. Couldn’t be happier with the service and speedy response and will defo use again if the need arises.

Geoff was super helpful when my new key got stuck in the door. Helped me to get it out and avoid potential hefty locksmith costs. He is very knowledgeable and was able to help me make sure there was also no problem with the new keys - which there wasn’t and aftercare. Very reassuring and excellent customer service. Thank you again 😁

Was looking to get a single key cut. The lock's own factory key cutting service was £12 dearer so decided to use Lockshop Warehouse. Ordering was so easy. The key arrived the next day and fits really well. Wont hesitate to order from this company again

I ordered locks and keys from Geoffrey over 2 years ago.

I had an issue with the APECS keys as the plastic became brittle.

Emailed Geoffrey Saturday to see what could be done. Got an immediate response, a series of emails to progress both Saturday and Sunday.

BY 10.49 am Monday morning, he has contacted APECS and has replacement keys arriving with me tomorrow.

That is Customer Service in a nutshell.

I was drawn to LSW due to the competative pricing but I have been blown away by the customer service.
I spoke with Geoff while placing my order to make sure I ordered the correct item when ordering additional Ultion locks and keys to match my existing keycode.

I recieved my new locks and keys quickly and Geoff was incredibly helpful fixing one of the replacement locks after I broke it.

Fantastic service and I would recommend for any future lock/key purchases.

I bought x2 keyed alike Abus padlocks from Lockshop Warehouse a couple of years ago - the price was the best I could find and the service was great. I have just gone back to Geoffrey at LW to get an Abus bike lock keyed to the padlocks and he went above and beyond for me, working through the opaque Abus procedures to help figure out what would work for me. Would highly recommend and will definitely be back.

I've ordered a couple of locks off this company & I'm really impressed with all aspects of dealing with them. Very competitive pricing, easy purchase, fast delivery & shipping.
The last order I placed within 5 min of placing the order they called me just to confirm the address was all correct & confirmed would ship the nxt day.
the products were as expected including the extra keys I ordered.

Fantastic service, took advice from Geoffrey and ordered the Lock he advised me to order, look arrived a couple of days later, absolutely first class. Thank you.

Fantastic service - I needed spare Ultion keys. They were ordered on Friday and arrived the next day (Saturday). Genuine Ultion keys, cheaper than the manufacturer for the same thing.

Fantastic service. I had a new door fitted with Ultion locks that have a code for cutting.
These guys were half of the price from elsewhere.
Next day delivery and keys exactly the same as the manufacturer keys the lock came with.
Would definitely recommend 👌🏻

My old door lock was broken and I needed a like-for-like replacement. I wasted a lot of time on the internet trying to find it before calling Lockshop Warehouse. The gentleman there was able to correctly identify it within a couple of minutes. They had it in stock and shipped the next day with spare keys. Super service and the gentleman on the phone could not have been more knowledgable, helpful or friendly. Very impressive

Had exactly the same lock size as the one from 20 years ago, so fitted perfectly. Their additional spare key was of great quality.
Super helpful customer service

Geoff is an absolute superstar, and also offers TOP quality products that you will NOT FIND elsewhere in the UK. I needed a high security lock, and Geoff helped me via a series of technical emails. For a relatively low value order, to receive this level of expert support in the UK is now almost non-existent. Geoff - I will definitely be back.