My delivery came quickly, and the shop followed up checking that it arrived safely. I have always found Logans efficient and helpful.
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Lees wat reviewers zeggen
Dante was an incredibly friendly, attentive, and helpful salesperson. I was looking for a specific electric guitar as a gift for my husband, and since I don’t know much about guitars, he guided me thr... Toon meer
Bedrijf heeft geantwoord
Thank you Chris and your team for your outstanding service Very happy with price and delivery of my Epiphone Les Paul Modern The true indication of trust in any business is in my opinion i... Toon meer
Bedrijf heeft geantwoord
I liked that I was able to source the sheet music through Logan’s online shop and have it delivered. What I disliked was the lack of communication regarding the process of the order. Having paid exped... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Authorised Yamaha Piano Sales and Service Centre Sydney. New Yamaha Pianos, Yamaha Digital Pianos, Yamaha Grand Pianos, Yamaha Upright Pianos, Guitars, Violins, Cello, Sheet Music
Contactgegevens
Burwood Road 250, 2134, Burwood, Australië
- (02) 9744 2400
- enquiries@loganspianos.com.au
- www.loganspianos.com.au
4,7
Uitstekend
70 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Delivery takes waaaaaaay too long
Delivery takes waaaaaaay too long.
Order from here if you’re not needing what you order in the next month or so.
18 februari 2026
Antwoord van Logans Pianos
Hi Sue, really sorry to hear you weren’t happy with the delivery.
Sorry about the delay. We always try our hardest to get delivery’s to our customers in a timely manner, sorry and we hope that we get the chance to make it up to you next time.
Your sales man { Dantae } was very helpfull showing and explaining the diffrent guitars , just what a novise needed to know and on my follow up upgraded part of my initial items no problems.
Your sales man { Dantae } was very helpfull in showing the range of guitars to a novis.
16 februari 2026
Antwoord van Logans Pianos
Hi Alex, thanks for your review and so glad Dante was able to help you find the right guitar. Look forward to seeing you again soon
The employees were super attentive and…
The employees were super attentive and spent significant time listening to my product specifications and actioning them.
13 februari 2026
Antwoord van Logans Pianos
Hi Mark, thanks very much for your kind words, you support means a lot to us
No complications
No attitude
Listened to what we had to say
Good product knowledge
Great online deal for the product we were looking for.
11 februari 2026
Antwoord van Logans Pianos
Hi Susan, thanks so much for you review! We are so glad we could help
staff were very friendly and helpful.
11 februari 2026
Antwoord van Logans Pianos
Thanks very much for your 5 star review
Helped Fix a Problem I accidentally Created!
I purchased a guitar, the second from them, and due to reasons beyond my control and completely of no fault of Logans, I had to cancel the order, get it redirected back to them, and seek a refund. Clover was really helpful, didn't make me feel bad for messing them around and they were very reasonable with the shipping charges which I was completely fine with them charging as they were messed around for no sale at all. A really unfortunate experience for both of us but they helped make it not so bad and for that they should be applauded. Was refunded within hours of the guitar being returned to them. Can't complain considering it was not their fault. Will look to repay the favour some time and still love the Les Paul Standard I purchased from them a few years back.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Logans Pianos
Thanks so much Adam. Always happy to help
Disappointed
Purchase started well.
Good communication, matched competitive prices and also included a hard case.
I asked for setup before shipping.
When guitar arrived it was not setup and in terrible shape and no hard case.
Bridge pickup was faulty.
Shop refused to fix pickup or refund due to saying since I did a setup it avoids the warranty. All I did was tune guitar, cleaned the fret board and tighten nuts and bolts as they were all loose,l.
There page says a refund within 30 days if not satisfied though,
Then hung up on me after this.
I had to contact the manufacturer directly to fix problem and they have been fantastic and are fixing it plus a service and re string at no charge.
Learning curve is do your research before purchasing from a retailer.
4 oktober 2024
Review zonder uitnodiging
Antwoord van Logans Pianos
HI Adam, We are sorry to hear that you had issues with your guitar. We are always here to help the best we can.
No after sales service
No after sales service, business wants to sell the product but in my instance failed to help me at all when a parcel was delayed by their delivery contractor TNT and I contacted Logan's twice for assistance and received none. Business does not end at the point of sale !
2 maart 2022
Review zonder uitnodiging
Antwoord van Logans Pianos
Hi Paul, Sorry to hear there was a delay in your delivery. We will take your feedback onboard. I hope you are enjoying the Bass guitar
Excellent customer service
Excellent customer service, many a deal to be had here, personally extremely happy with the price I paid for my new guitar & they really looked after me... :-)
7 september 2021
Review zonder uitnodiging
Antwoord van Logans Pianos
Thanks So much Andrew. We appreciate your review
Fantastic music store
Great music store with a range of pianos, guitars and strings. The staff are very helpful and friendly.
8 augustus 2021
Review zonder uitnodiging
Antwoord van Logans Pianos
Thanks Melissa.
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