Placed a order on the 20/05/2025. Today is the 9/6/2025. Order status still says unfulfilled. Countless phone calls that go unanswered, email unanswered, web chat unanswered. DPD postage label creat... Toon meer
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Lees wat reviewers zeggen
My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day. The system... Toon meer
Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immedi... Toon meer
Made an order with London Grow and was contacted shortly after informing me that I had made a mistake with my order and was guided to buy the correct equipment for my set up. As this was my first time... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our mission statement is to provide the absolute best customer experience available in the Hydroponics industry without exception. We choose to only sell the best performing products in the world, learning them inside and out to ensure your experience with our organisation and the products we supply are second to none. London Grow is one of the fastest growing Hydroponics retailers in the United Kingdom.
Contactgegevens
R/O 121 Theobalds Park Road, EN2 9BH, Enfield, Verenigd Koninkrijk
- 02038658184
- customerservice@londongrow.com
- www.londongrow.com
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I have not recieced all of my order
Issue I had was dealt with and sorted…
Issue I had was dealt with and sorted very quickly and communication was great. Gained a returning customer
order number LGH112485
Terrible service, no communication, uses evri so very unlikely to receive an order.
They didn't even dispatch the order until after the delivery date had passed, after 2 weeks wait for a 3 day delivery I got an email saying evri would deliver, or course evri did not deliver. I eventually gave up waiting for it to arrive, I received no replies or updates until I told them to refund the order as it obviously was not going to arrive and I'm still waiting for my money back. Needless to say I will not be trying to buy from them again.
Very impressed with their customer service
Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immediately collected back and sent us a replacement very soon after. A problem with the warehouse can always happen; what counts is their immediate willingness to get it sorted!! Thank you!
Our order was dealt with quickly and…
Our order was dealt with quickly and efficiently with no fuss whatsoever.
This company just ignored my request…
This company just ignored my request for delivery I had my items delivered with items missing I messaged London grow had one reply that they will look in to this but received no reply back yet
Quick delivery and packaged well
Quick delivery and packaged well, Everything was perfect
order fulfilled on time in good order
Very affordable pots but very sturdy…
Very affordable pots but very sturdy and strong which makes bulk buying easier. Delivery was within about 4 days which was amazing
X stream aeroponic propagator…
My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day.
The system works well and in less than a week, in October, roots are appearing on some of my cuttings.
order arrived on time and all works how…
order arrived on time and all works how it should, well packaged, great prices and quick delivery received within 2 days of placing order.
Customer service really polite and helpful highly recommend.
Thank you
Great service
Great service, quick delivery and good products. Will use again 👍👊
Forgot date so just put in closest I think.
Tried to return an item
Tried to return an item, received a mail stating that my request would be reviewed and I would receive further notification. 1 week passed so I emailed customer service for an update. Still waiting London Grow
I got what I ordered a bit of Quality 5*
Perfect sevice
Quick and professional response. No invoicing hassle.
All good from my point of view. Got my purchase ealier than expected.
Excellent service
Excellent service, quick postage and great equipment thankyou
Excellent service
Excellent service. Very prompt response of replacement of damaged spray nozzle. Much appreciated, thanks James.
Quick deliverRapid delivery y and dose what it says in…
Quick delivery and dose what it says in tin..👍
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