It's been a great little tool and seems quite accurate most of the time.,Have a few hiccups were the location was wrong saying it was a on another road a few miles away from were it actually was, but... Toon meer
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Lees wat reviewers zeggen
Lonestar tracking is great and especially Zach. I ordered a fourth tracker and he set it up with my special specifications. Including geofence with alerts when cows leave boundaries, when cows ar... Toon meer
Bedrijf heeft geantwoord
The hard wired unit is awesome to stash somewhere, my biggest fear is mice chewing wires not being discovered ever. It has worked flawlessly since installation. Customer service was there when ques... Toon meer
The telemetrics of the gps unit are far superior to other units we have tried. The route history is invaluable for tracking vehicles. This gps unit is extremely sensitive when it comes to movement. Th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently. Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent. At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity. Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
Contactgegevens
PO Box 48, 78623, Fischer, Verenigde Staten
- 877-777-8636
- support@LoneStarTracking.com
- www.lonestartracking.com
4,7
Uitstekend
628 reviews
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Great gps tracking the app works great
Great gps tracking the app works great. Great customer service. What more do you want. Very happy with Lonestar.
21 juni 2023
Review zonder uitnodiging
Antwoord van LoneStar Tracking
Thank you for taking the time to leave us a wonderful 5-star review! We're thrilled to hear that you are pleased with our GPS tracking system and that our app is working seamlessly for you. Our team takes pride in providing great customer service, and your kind words reaffirm our commitment to delivering a top-notch experience.
We appreciate your satisfaction and are grateful for your support. If there's anything else we can assist you with or any feedback you'd like to share, please don't hesitate to reach out. We're here to ensure your continued happiness with Lonestar.
Thank you again for choosing us as your GPS tracking solution. We look forward to serving you in the future!
Best regards,
The Lonestar Team
Purchased for a car trailer
Purchased for a car trailer, works really well. Accurate, and has fleet options if you own many of them.
11 juni 2023
Antwoord van LoneStar Tracking
Thank you so much for your glowing 5-star review! We are thrilled to hear that our product has been an excellent fit for your car trailer. It's fantastic to know that it has been performing accurately, meeting your needs precisely. We take pride in offering fleet options for customers like you who own multiple trailers, ensuring seamless integration and convenience. We truly appreciate your feedback and hope our product continues to exceed your expectations. Should you need any assistance in the future, please don't hesitate to reach out. Happy trails!
Antwoord van LoneStar Tracking
Hello,
We are sorry that you are having issues with your device. I went ahead and checked your account, and it appears that it is working properly.
As well, I was worried about you not receiving any support, so I checked our call logs and I do not show any calls from your number or emails into our support desk. We have tried calling you over the past two days to assist and left voicemails. We are here to help and available via phone at 1-877-777-8636 and email at support@lonestartracking.com
Please contact us and we can get your issue resolved,
LST
Works great
Works great. I get a text if it moves after sitting and the map location comes up on my phone app whenever I want to check it. EZPZ
10 juni 2023
Antwoord van LoneStar Tracking
Thank you so much for taking the time to share your positive experience with our product. We're thrilled to hear that you're finding it easy to use and effective in meeting your tracking needs. Our goal is to provide seamless, user-friendly solutions, and your feedback confirms that we're on the right track.
Your satisfaction is our top priority and we truly appreciate your 5-star review. It not only motivates us to keep improving, but also helps others understand the value of our product.
Remember, if you have any questions or need assistance with anything, our support team is just a click away. Thanks again, and enjoy peace of mind with our product!
Best Regards,
LST
Pleased with product and company
Devices work and notifications work
Price is fair
I am updating the review as the app now works
The navigation structure is a bit rough but it works and the company is responsive
8 juni 2023
Antwoord van LoneStar Tracking
Thank you for taking the time to share your feedback. We appreciate hearing about your positive experiences with our devices, including their functionality and the reliability of notifications. We strive to offer fair pricing to ensure our customers receive value for their investment.
We are sorry to hear about the trouble you ran into with the mobile app. Yes, we are based in Texas and our app should work for users in any country. Please contact our technical support team if you continue to have issues with the app.
I will also forward your comments about the website navigation to our team and ask them to make some improvements.
Take care,
LST
The tracker did not work
The tracker did not work. It said it would be ok to place it where I placed it. The instructions were not detailed enough and it was way too complex to figure out the programming. All I did was waste more than $100.00. I even repositioned it and it still did not work.
8 juni 2023
Antwoord van LoneStar Tracking
I'm sorry to hear about your disappointing experience with our tracker and the challenges you encountered during its setup. We sincerely apologize for any inconvenience caused and appreciate your feedback, as it helps us improve our products and services.
We understand that the tracker did not meet your expectations, and we apologize for any confusion caused by the instructions provided. We strive to provide clear and comprehensive instructions to ensure a seamless user experience, and we regret that this was not the case for you. Your feedback will be shared with our product development team to enhance our instructions and make them more user-friendly.
Regarding the positioning of the tracker, we apologize if our initial guidance led to complications. While we aim to provide accurate recommendations, individual environments may vary, leading to different outcomes. We regret any frustration this may have caused.
We genuinely value your satisfaction as our customer and would like to make it right. Please reach out to our customer support team, and they will assist you in resolving the issue or provide you with a suitable solution. Your happiness is important to us, and we are committed to ensuring your satisfaction with our products.
Once again, we apologize for any inconvenience you experienced, and we appreciate your feedback. We hope to have the opportunity to regain your trust and provide you with a better experience in the future.
Best regards,
LST
Two weeks in and happy with my purchase
Two weeks in. Works as advertised. Can location precisely down to a house number.
8 juni 2023
Antwoord van LoneStar Tracking
Thank you so much for taking the time to leave this excellent 5-star review. We are delighted to hear that you're happy with the precise location tracking feature of our product and that it's working as expected.
At LoneStar Tracking, we work hard to meet expectations like yours, and we're glad to hear we hit the mark for you. We hope that our product continues to provide you with the high level of performance you've come to expect over the past two weeks.
If you need any assistance or have any other feedback in the future, please don't hesitate to reach out. We always strive to improve our products based on our valued customers' experiences.
Once again, thank you for your positive feedback, and we look forward to serving you in the future.
Best Regards,
LST
Excellent product and excellent support…
Excellent product and excellent support from the folks at Lonestar
6 juni 2023
Antwoord van LoneStar Tracking
Thank you so much for taking the time to leave us a 5-star review. We're thrilled to hear that you've had an excellent experience with our product and our team at Lonestar. Our priority is always to provide top-notch support and products to our clients, and we're happy to know we hit the mark for you.
We look forward to continuing to serve you. Please don't hesitate to reach out if you have any further questions, needs, or comments. We appreciate your support!
Best regards,
The Lonestar Tracking Team
Having a live person call me and…
Having a live person call me and solving my concerns. He more than willing to help me understand the notifications I was receiving. Come to find out I misunderstood what was going on with my equipment. This been a accurate device and so far worth it.
8 mei 2023
Antwoord van LoneStar Tracking
Thank you so much for leaving us a five-star review. We are thrilled to hear about your positive experience with our support team. Customer satisfaction is our utmost priority, and we're glad that our team could help clarify your concerns. It's great to know you found value in your equipment, and we hope it continues to serve you accurately and efficiently.
Please don't hesitate to get in touch if you have any more questions or need further assistance. We're always here to help you make the most of your device.
Best regards,
LST
Great support
I was having issues with getting tracker loaded that was ordered from a 3rd party vendor installed in a piece of test equipment. Called tech support and they walked me through the process, added the device to my account and got me up and running. I have 27 of these devices and have had 2 trailers stolen this year. Recovered both trailers the same day they were stolen.
4 juni 2023
Antwoord van LoneStar Tracking
Thank you so much for taking the time to leave this excellent review. We really appreciate your business and are thrilled to hear that our tech support team was able to assist in getting your tracker installed and functioning properly. It's fantastic to hear that our devices have already proven effective in recovering your stolen trailers. We are committed to providing reliable and efficient service, especially when it comes to safeguarding your assets.
Your satisfaction is our priority, and your feedback serves as a great encouragement to our team. We look forward to continue serving you and your 27 devices.
Best Regards,
LST
Antwoord van LoneStar Tracking
Thank you so much for taking the time to leave us a 5-star review. We're thrilled to hear about your positive experience with our fast delivery and product installation. It's always wonderful to hear when we hit the mark for our customers. Your support means a great deal to us.
Thanks again, and we look forward to serving you in the future!
Best regards,
LST
A REAL person answered the phone when
Fairly quick to get product and easy set up and San actuall person answered the phone when I had a question. They didn’t have an answer but the call me back when they did get the answer
2 juni 2023
Antwoord van LoneStar Tracking
Thank you for your valuable feedback and for rating us 4 stars. We're pleased to hear that you appreciated our prompt delivery and straightforward setup. Our team is committed to providing a positive customer experience, including personal interaction and timely responses.
We understand that you encountered a situation where immediate answers were not readily available. However, we're glad that we were able to follow up and provide the information you needed. We're continuously working to improve our knowledge base so that we can provide instant responses in the future.
Your support and patience are much appreciated. Feel free to contact us if you need further assistance or have any more questions.
Best,
LoneStar Tracking
GPS tracker works great
GPS tracker works great! Peace of mind knowing when and where my travel trailer rental is being moved.
25 april 2023
Antwoord van LoneStar Tracking
Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that our GPS tracker has provided you with peace of mind regarding your travel trailer rental's whereabouts. Your satisfaction is our top priority, and we're gratified to know we're meeting that mark.
We appreciate your trust in our product, and if you ever have any questions or require further assistance, don't hesitate to reach out. We look forward to providing you with the same excellent service in the future.
Best regards,
LST
Antwoord van LoneStar Tracking
We're truly sorry to hear that your experience did not meet your expectations. We're committed to providing the highest level of quality and service, and we regret that we fell short in your case.
We understand that not every product will be a perfect fit for everyone, and we respect your decision to return the item. If you could provide us with more details regarding what exactly you didn't like or what went wrong, we would greatly appreciate it. Your feedback can be incredibly valuable in helping us improve our products and services.
We hope to have the chance to better serve you in the future.
Best regards,
LST
Hasn’t been a month yet but I…
Hasn’t been a month yet but I absolutely love it!! As soon as my jetski moves, starts or stops, I get a notification of its precise location via Email, Text & App. Yes it’s a lot of notifications but I don’t mind it because its well worth it, especially if I were to be asleep, it will definitely make me check my phone.
30 mei 2023
Antwoord van LoneStar Tracking
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you're loving our system's detailed tracking and notification features. It's rewarding to know that our service provides you with a sense of security and keeps you connected to your jetski, even when you're asleep.
Our goal is to make sure you always know where your jetski is, and it's wonderful to hear that this has been a positive experience for you. Thank you again for sharing your experience with us, your feedback is greatly appreciated. We are committed to continually provide you with the highest level of service in the future.
Happy jet skiing!
Best regards,
LST
Can you send something on how to…
Can you send something on how to activate the system? An email was supposed to be sent to show how to activate. I have the correct app I think but there isn’t any direction there on how to do it. The QR code scan doesn’t direct to correct instructions.
25 mei 2023
Antwoord van LoneStar Tracking
Hello,
On the paper that includes the QR code, you will see the directions on how to setup the device. If you need a hand, our tech support team would be happy to walk you through the process via phone. Please give us a call and we can get you squared away.
LST
Good people to do business with!
Good people to do business with!
Ryan has always been top notch!!
27 mei 2023
Antwoord van LoneStar Tracking
Thank you so much for your wonderful review! We are thrilled to hear about your positive experiences with our team, especially with Ryan. His commitment to service is a vital part of our business, and your recognition truly means a lot to us.
We look forward to serving you again in the future and aim to continue to exceed your expectations. Your feedback is greatly appreciated. Thank you for choosing to do business with us!
Warm regards,
LST
Great service
27 mei 2023
Antwoord van LoneStar Tracking
Thank you so much for your 5-star review! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves in providing outstanding service to our customers. We look forward to serving you again.
Warm Regards,
LST
I have had this tracker for years now…
I have had this tracker for years now service has been excellent thank you
26 mei 2023
Antwoord van LoneStar Tracking
Thank you so much for your kind words and 5-star review! We're thrilled to know that you've been enjoying the tracker for years and that our service has met your expectations. Your continued trust and support are what drive us to strive for excellence.
As always, if there's anything more we can assist you with or any feedback you'd like to share, please feel free to reach out.
Best Regards,
LST
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