Lookers Reviews 

22.399
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My partner and I don’t particularly look forward to buying a new car. We have experience of pushy salesmen and annoying sales techniques. However I have to say we had a good experience with Jonny at... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If you want to feel ripped off and ignored then use Lookers BMW Service Stafford. I've asked for information regarding work carried out in December 2026. Still waiting. Emailed service directly,... Toon meer

Beoordeeld met 5 van de 5 sterren

Joel was the first person we spoke to at Mercedes Stoke. He instantly set us at ease to discuss all aspects of the pros and cons of each of the models of cars we were interested in. He was incredibl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service at Toyota Newtownabbey from start to finish. Lauren was knowledgeable, approachable, and made our first move to Toyota feel easy. She recommended the CHR+ based on what we needed a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorvoertuighandelaar
  2. Autodealer
  3. Autoreparatie en -onderhoud
  4. Vrachtwagenverkoper
  5. Verkoper van tweedehands auto's
  6. Verkoper van tweedehands vrachtwagens

Over Lookers

Geschreven door het bedrijf

As one of the top three motor vehicle retailers in the UK, Lookers represents some of the world's leading new and used car and van manufacturers for sale within our dealerships and online. With hundreds of dealerships and showrooms throughout the UK covering a wide variety of franchises, our dealerships really do offer the widest choice of new and used vehicles.

Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.

At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.

At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.

Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.

Geschreven door het bedrijf

The success of The Lookers Group has always relied on the satisfaction of our customers and this continues to be the driving force behind our business today.
Lookers is one of the UK’s most established automotive retailers which has been operating for over 100 years. We are proud to represent more than 30 leading car manufacturers, offering our customers a wide variety of new, nearly new and used cars and vans. Our dealerships are located throughout the UK and Ireland.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

22K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(22.399)

7.373 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful

Very friendly, polite, knowledgeable. We are a returning customer and will not hesitate to buy from Lookers Northallerton again.

31 juli 2026
Review zonder uitnodiging
Logo Lookers

Antwoord van Lookers

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lookers Head Office! If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Purchase RX450

Knowlegable, helpful and totally professional staff

31 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Hi, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Annual Car Service…

I left my car into Charles Hurst for a service. From making the appointment on line to having the service carried out was seamless. The inspection report was made available for me to view. The staff in Charles Hurst were very pleasant and helpful. I have no complaints.

29 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Irene, thank you for your kind review; we are happy to pass along your comments to the team here at Lookers Head Office! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Great Service

Jake and Daz went above and beyond. They were very friendly and helpful. My car was well looked after. Very happy with the service. Would highly recommend them 😄

31 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Emma, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Did what they said ,collected car and…

Did what they said ,collected car and brought it back

30 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.- Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Nothing was any bother

Nothing was any bother. Jack Henderson was a polite, non pushy salesperson. He answered all our questions and explained all the paperwork

30 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Hi, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

New car

Thoughtful attentive staff

31 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Hi, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, relaxed and personable

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Lookers

Martin, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Very professional

The servicing of the car was carried out in a very professional manner. I was kept informed of progress, from start to finish, also in a professional way

30 juli 2026
Review zonder uitnodiging
Logo Lookers

Antwoord van Lookers

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lookers Head Office! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Helpful staff

I was told the car would be returned by 19.00. I asked if the car could be returned by 2.30 as I needed to visit my grandson. It was returned by 1.30. Very helpful.
Also had a problem with a warning light. I rang Saturday morning and was advised how to reset. All staff very polite and helpful.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Lookers

Hi Michael, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Taylor Irvine looked after me from day…

Taylor Irvine looked after me from day one and was polite courteous throughout…and knowing what she was doing.

She explained all the pro’s and cons and never hassled me with the day of the handover so simple

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Lookers

Hello, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Really good customer service throughout

31 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Hi, we are so happy to read such a great review about Lookers Head Office! If you have any further questions, please give us a call. We're always happy to help! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - knowledgeable, quick and clear.

31 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.- Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Great service provided by aftersales…

Great service provided by aftersales team. So welcoming and kind.

30 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Hi, we are so happy to read such a great review about Lookers Head Office! If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

The welcome was very warm

The welcome was very warm. The salespeople understood what I was looking for, and delivered my car with complete knowledge when handing over my car.

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Lookers

Gary, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Professional and efficient

Professional and efficient, what more do you want?

29 juli 2026
Review zonder uitnodiging
Logo Lookers

Antwoord van Lookers

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!- Lookers customer service & resolution team

Beoordeeld met 4 van de 5 sterren

Helpful reception team

Reception team really helpful. Service efficient

30 juli 2026
Review zonder uitnodiging
Logo Lookers

Antwoord van Lookers

Hi, we are so happy to read such a great review about Lookers Head Office! If you have any further questions, please give us a call. We're always happy to help! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Everything from first contact to…

Everything from first contact to completion was smooth and faultless. Communication was excellent.

28 juli 2026
Review zonder uitnodiging
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Antwoord van Lookers

Dennis, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Efficient and friendly

Efficient and friendly, Rupert from Tyneside Audi was proactive and helpful in his engagement from the start, especially in the part ex process. Even when the valeting service let them down, he was ready with a very pragmatic solution. Great service to date.

1 augustus 2026
Review zonder uitnodiging
Logo Lookers

Antwoord van Lookers

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- Lookers customer service & resolution team

Beoordeeld met 5 van de 5 sterren

Lookers Newcastle - VW - Simon Dixon is an exceptional asset to the team

Simon is brilliant.. no bull just facts and he knows VW's inside out. Friendly greeting, not overpowering.. listened to what we wanted and although it wasn't available in store he searched and found a car in London. It was transported, cleaned and ready to pick up in 6 days. I would definitely recommend.

31 juli 2026
Review zonder uitnodiging
Logo Lookers

Antwoord van Lookers

Joanne, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Lookers customer service & resolution team

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