Cannot recommend highly enough. Such an amazing, unique product which I get so many compliments on. Brilliant to have a bit of history in our newly built extension and definitely a talking point when... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I asked many questions before purchasing the light, just to make sure it fitted and we got the right one. Loom light staff were superb, especially Andrew, answering all my questions promptly. We absol... Toon meer
Bedrijf heeft geantwoord
We spent a year planning our new kitchen and had an clear idea of what we wanted for lighting. Nothing flashy, but something that was different and suited the house. After many an hour trawling (no pu... Toon meer
Bedrijf heeft geantwoord
Very helpful team at Loomlight. Nothing was too much bother! Unique lighting ideas that make interesting talking points when friends & family visit. Keep up the good work.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We sell reclaimed vintage industrial lighting and accessories. Our retro lighting fixtures are carefully selected and restored by hand in our UK workshop ready for contemporary interiors and outdoor living spaces. Our collection includes vintage industrial wall lights, outdoor lighting, ceiling and strip lights, bulkhead lights, cage lights, and table and floor lamps. All our lighting can be shipped internationally and we provide UL-listed and CE-approved components. We supply both private and commercial clients, making our lighting the perfect choice for hotels, restaurants, pubs, bars and other hospitality trades. Large quantities of industrial lights are available, please get in touch if there is something specific you are looking for.
Contactgegevens
Unit 3E Duns Lane, LE3 5LX, Leicester, Verenigd Koninkrijk
- 07950 942101
- victoria@loomlightdesign.com
- www.loomlightdesign.com
4,9
Uitstekend
93 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Service and Quality Product
The lights were exactly as described. Andrew and Victoria were very good at communicating and keeping us updated on delivery status.
It was an absolute breeze and pleasure dealing with Loomlight and would recommended them for their service. We are now waiting on putting up the lights and enjoying them as a feature on our kitchen bench
3 september 2021
Antwoord van Loomlight
Thanks so much for your fantastic review. We are really glad you're pleased with your copper pendants! All the best
Sadly I purchased 4 lights and two were…
Sadly I purchased 4 lights and two were out of stock having paid for them all. You need a better stock and purchasing system
5 augustus 2021
Antwoord van Loomlight
Thanks for your feedback, this is really useful to help us improve our business.
Generally we are able to restock the majority of our items as we have good connections with our suppliers. However due to the nature of our lighting, being vintage & reclaimed, it’s not always possible to re-stock immediately. We are implementing a quantity tracking system since this unfortunately happened to you Vince. Thanks again for your feedback.
Antwoord van Loomlight
Thank you for this great review!
Something out of the ordinary
Good communication.
Fantastic light now hangs proudly above the dining area of our house making a centre of conversation.
Delivered well packed.
8 juni 2021
Antwoord van Loomlight
Thanks for taking the time to give us a great review Chris. We appreciate it and glad you are happy with your strip light.
Great products and wonderful service.
4 mei 2021
Antwoord van Loomlight
Thanks for the review Sally. We’re so glad you’re happy with everything.
We had a great service from Loomlight…
We had a great service from Loomlight and love, love, love our light! Can't recommend them highly enough!
30 april 2021
Antwoord van Loomlight
Thanks Pauline for the lovely review. We’re looking forward to seeing how your hotel progresses! It’s looking fab so far. All the best. Vic & Andy
Great vintage light..
Great vintage light... perfect industrial style for Gumball 3000 Headquarters!
1 april 2021
Antwoord van Loomlight
Thanks so much for taking the time to send us a great review. All the best!
Fantastic customer service
Fantastic customer service, very helpful with the questions that we asked. Rang back when they said they would, unusual these days!! We absolutely love our lights. Thank you.
1 april 2021
Antwoord van Loomlight
Thanks for your lovely review Louise. We really appreciate you taking the time to write it.
lovely lights but bad costumer service
Absolutely lovely lights but costumer service and delivery communication is terrible. Not even mentioning that I waited over a month for my light and after forgetting about it I contacted them and had a very rude response and cero communication from then.
29 maart 2021
Antwoord van Loomlight
I’m sorry you felt that way. You emailed about your concern that you hadn’t received an order confirmation at which point I advised it may be in your junk folder. We were by no means rude, so perhaps something was misunderstood in the email. We are very happy to chat by phone to resolve any concerns.
It takes a long time to Start shipping
It takes a long time to Start shipping. I pay the full price with tax uk. After shipment i have to Pay 330€ tax in Germany. No tax refund. No hint on the page. Last time Loomlight, Sorry, to expensive.
5 maart 2021
Antwoord van Loomlight
Hi Gero, I'm sorry this order has been problematic.
Because the order was placed on 29th Dec before the UK left the EU, tax was applied to your order. The order took longer than expected due to delays at UK ports, as a result of Brexit and Covid-19, so it arrived with you after the UK left the EU. Which has caused tax to be applied to your order again in Germany.
We completely understand that you have been caught in the cross fire, which seems unfair. I will email you separately.
Antwoord van Loomlight
Thanks for the great review. We’re really glad you’re happy with your light fixture.
Absolutely terrific product
Absolutely terrific product - stunning craftmanship. The firm was really helpful especially during the current pandemic and challenges to collection / delivery. Unfortunately the glass tubes were damaged during transit but the company sorted out replacement glass immediately and it was delivered intact promptly. We're so impressed we're looking to buy more lighting. Definitely recommended.
21 januari 2021
Antwoord van Loomlight
What a fantastic review, thank you. We appreciate your kind feedback and look forward to speaking with you again in the future.
Very good
Good! Very happy with the product!
Had to wait a bit for delivery but they did write back to me to explain the back log issue due to the current situation.
Always looking at their products and will definitely buy again from loom light
4 januari 2021
Antwoord van Loomlight
We’re so glad you’re happy with your order. Thanks for your understanding with the delay. We have been trying our hardest to continue delivering at our normal rate, however it just hasn’t been possible. Hopefully it’ll return to normal soon! Thanks again, Loomlight!
Beautiful unique light.
27 november 2020
Antwoord van Loomlight
We're so glad you're happy with your light. Thanks so much sending us a review!
Prompt service
Prompt service & extremely helpful, if you need a refurbished light fitting Loomlight is definitely a shop worth browsing.
20 november 2020
Antwoord van Loomlight
Thanks for taking the time to send us a lovely review.
Ordered the lights from Victoria
Ordered the lights from Victoria, who was very helpful and she sourced the larger lamps we required. We bought 8 lights and they were shipped promptly and well packed due to the glass.
The units we bought are heavy solid ship brass units for outside of a Victorian house. We had to match the lights with brass screws as they don't come with fittings. They look fabulous and of period and should last forever
14 oktober 2020
Antwoord van Loomlight
Thanks for the fantastic review Nick. I’m glad they look great. Perfect for a period property! We’d love to see a photo.
Honestly one of the best experiences I…
Honestly one of the best experiences I have ever had with a company. Andrew was absolutely brilliant at providing everything i needed and when the light arrived, it blew away my expectations. Outstanding.
2 oktober 2020
Review zonder uitnodiging
Antwoord van Loomlight
Thanks Daniel for such a great review. We’re so pleased you’re happy with your order.
A beautiful fixture
A beautiful fixture! They shipped it to us overseas in a very short time. Will buy from them again.
29 september 2020
Review zonder uitnodiging
Antwoord van Loomlight
We’re so glad you’re happy with your wall light. Lovely review thank you.
I love the light that we received and…
I love the light that we received and love what these guys are doing truly uniqu. Thank you!
28 augustus 2020
Review zonder uitnodiging
Antwoord van Loomlight
Thank you for your fantastic review, it really means everything to us to get feedback like this. Enjoy your wall light Matthew.
Excellent customer service
Excellent customer service, products look amazing.
28 juli 2020
Review zonder uitnodiging
Antwoord van Loomlight
Glad you’re happy with your lights! Thanks for your great review. We’d love to see photos of them when they’re fitted.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.