I used loveit coverit to insure my new mobile phone, and the sign-up process was remarkably quick and easy. When I had a question about adding another phone , I reached out to their customer support t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ive been using Loveit Covetit as my mobile insurance provider for more than 5 years now and its being great. Fair price, great customer service support with fast reply. I couldn’t be happier.
Bedrijf heeft geantwoord
Absolutely fantastic and helpful service following a claim for handset theft whilst abroad in Mallorca. Once all the required documents are submitted the claim is dealt with very quickly. Highly recom... Toon meer
Couldn’t believe how simple and efficient this whole claims process was. Cannot recommend enough. Only thing I’d say is to read the contract before buying insurance. Look at the excess policy o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over loveit coverit Ireland
Geschreven door het bedrijf
Why choose loveit coverit?
loveit coverit are one of the largest specialist mobile phone and gadget insurers in the market, providing cover for almost 30 years.
Our customers get high-quality and high-value protection for their devices. Insuring over 950,000 devices to-date, we know what’s important to you, and strive to make it as easy as possible to get the right cover. Cover that’s comprehensive, but at a great price and easy to understand.
We are incredibly proud to offer an end-to-end service. We’ll never pass your claims process on to another company, and you’ll always be connected to our own in-house UK-based customer care team. loveit coverit is dedicated to offering you an insurance policy that comes with responsive and caring customer service.
loveit coverit are one of the largest specialist mobile phone and gadget insurers in the market, providing cover for almost 30 years.
Our customers get high-quality and high-value protection for their devices. Insuring over 950,000 devices to-date, we know what’s important to you, and strive to make it as easy as possible to get the right cover. Cover that’s comprehensive, but at a great price and easy to understand.
We are incredibly proud to offer an end-to-end service. We’ll never pass your claims process on to another company, and you’ll always be connected to our own in-house UK-based customer care team. loveit coverit is dedicated to offering you an insurance policy that comes with responsive and caring customer service.
Contactgegevens
4,7
Uitstekend
319 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Amazing service from the whole team
Amazing service from the whole team! Everyone is so accessible and helpful on email! Thank you so much 😊
29 maart 2023
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Charlotte,
We really appreciate you taking the time to leave us a review.
The loveit coverit team
Very helpful agent
I got a call asking if I'd like to renew my policy, after telling the agent I will be renewing once I had the money, he offered me a discounted premium. Very helpful agent.
14 maart 2023
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Caoimhe,
We’re glad to hear that you are happy with the service provided.
The loveit coverit team
Great experience
I've been a customer for a year now, i lost my phone the day after i took out insurance on it and they replaced it without unnecessary hassle.
Today an agent called me to renew my policy and made it super easy, great experience all around
6 maart 2023
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Conor
We really appreciate you taking the time to leave us a review.
The loveitcoverit team
Agent Mus was very friendly and…helpful
Agent Mus was very friendly and helpful. He made it a very quick and easy process.
2nd year of cover with no problem
3 februari 2023
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Greg,
This is great to hear! Thank you for your review.
The loveitcoverit Team
Fwd: Claim number: 46188 Policy number: 4284073 complaintStill waiting for my claim to be delt…
Still waiting for my claim to be delt with after a month.Had a phone call from them after I made a complaint.They informed me they had sent emails to me concerning my claim.not received.Contacted me last week.Have an email contact now.Have sent all relevant documents to them . still waiting for a reply.Had reply.looks like every thing is sorted now.When I eventually made contact every thing was sorted out in good time. Hopefully the email problem doesn't happen to anyone else
5 januari 2023
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Kevin,
Thank you for getting in touch with us and I am glad we were able to get the information over to you that we needed.
We are looking forward to having everything resolved for you as soon as we can.
Kind Regards,
The LoveitCoverit team.
Mus dealt with my claim and it was…
Mus dealt with my claim and it was processed very quickly and with great ease. Never have any issue with the company and the premium is very fare for the coverage provided
26 januari 2023
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Sarah,
This is great to hear! We are so glad everything has been sorted for you and we will make sure to pass this on to Mus for you.
Kind Regards,
The loveitcoverit Team
Long-standing customer with multiple gadgets
I have been a customer for several years insuring several gadgets under one policy. I am fortunate that I have not had to make a claim, however I can attest that the level of customer service is outstanding. Adding new products to my policy or even raising queries are answered in a prompt and friendly manner. I find their policies comprehensive and the prices are very competitive. I would highly recommend for your phone and gadget insurance needs.
11 januari 2023
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Ahmed
We really appreciate you taking the time to leave us a review.
The loveitcoverit team
The support experience was great
The support experience was great, I was able to update my policy following the instructions provided. The only reason I'm not giving 5 stars is that the response times of my questions were of over a day of waiting. I trust there is room for improvement there.
11 januari 2023
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Francisco,
Thank you for taking the time to review us
The LoveitCoverit team.
Easy to use and Susan was very helpful.
3 januari 2023
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear E Bourke,
Thank you so much for your review, and we will make sure to pass this on to Sue for you.
Kind Regards,
The loveitcoverit Team
Very easy and Daniel was very helpful…
Very easy and Daniel was very helpful and quick in responding.
21 december 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Abigail,
Just what we aim for, we will make sure to pass this on to Dan as well for you.
Kind regards,
The loveitcoverit Team
Great renewal service and customer care
I've been with loveit coverit for a couple of years now for a number of devices. I get the automatic renewal email each year and I don't have to do anything. This year I had changed bank/cards and sent in a reply asking what to do. The next day I got a email reply and a phone call. It was all nice and easy!
16 december 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Brendan,
We really appreciate you taking the time to leave us a review.
The loveitcoverit team
Exceptional Service
This was my first policy with LoveitCoverit and then I had to make a claim on my phone. The service was swift, straightforward and efficient, and when there was an issue with Apple regarding my claim, the customer service team were incredibly helpful, kind and friendly and solved the issue really quickly. I would 10/10 recommend them to anyone needing gadget insurance, I can’t praise them enough!
8 december 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Rosie,
Thank you so much for your review, and it is so good to hear how quick and easy you found the claim process!
Kind Regards,
The loveitcoverit team
Took out cover on a pro max I bought in…
Took out cover on a pro max I bought in a phone shop ,Vodafone refused me cover because I didn’t buy the phone off they,112€ straight forward,excess is a bit higher than Vodafone but hopefully I’ll not have to make a claim with a bit of luck,so far it’s a good experience but who knows until you have to claim how good or bad the insurance actually is
4 oktober 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Declan,
Thank you for the feedback.
Kind Regards,
The loveitcoverit team
Really easy to sign up and get covered…
Really easy to sign up and get covered instantly. Can’t comment on making a claim as ive only been with them a week and hopefully won’t have to make a claim. Price is very reasonable
3 oktober 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Catriona,
Thank you so much for the review.
Kind Regards,
The loveitcoverit team
Great service
Great service. Instructions were easy to follow and in plain English. Fantastic value for money. Would definitely use again
31 augustus 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Sandra,
We’re glad to hear that you are happy with the service provided
The loveit coverit team
Very easy to take out cover
Very easy to take out cover. Best value for same product as other suppliers. Haven't had to claim yet but all good so far
13 juli 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Gareth,
Just what we like to hear, thank you for your review.
The LoveitCoverit team.
Jessica Ford was great
Jessica Ford was great, she helped me quickly and answered any questions I didn't understand. Thanks a lot
12 juli 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Viorel
We are so glad to hear back how helpful you found Jessica and we will make sure to pass this feedback on to her as well.
Kind Regards,
The LoveitCoverit team.
Very helpful
Laura was very quick to respond and extremely helpful!
13 april 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Mary,
Just what we like to hear, thank you for taking the time to leave a review.
Kind Regards,
LoveitCoverit
Excellent customer service
6 april 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear FaTiima,
Just what we like to hear.
The LoveitCoverit team
Very quick and pleasant
16 maart 2022
Review zonder uitnodiging
Antwoord van loveit coverit Ireland
Dear Sarah,
We’re glad to hear that you are happy with the service provided
The loveit coverit team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.