Love Yourself Reviews 

1.645
•
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I have been using the service for more 3 weeks. I like that the food is delivered fresh everyday. However in my opinion there is excessive use of coconut and eggs and lack of fresh fruits.

Beoordeeld met 4 van de 5 sterren

I am enjoying most of the meals, plenty of variety for saying no carbs or sugar. I do have an issue with the amount of salt used- please reduce this considerably as anyone can always add but I cann... Toon meer

Beoordeeld met 5 van de 5 sterren

Great food. Well made. Good portions. Balanced diet. Broccoli has me a little gassy but digestion feels improved vs restaurant foods packed in salt and oils. Delivery person was enthusiastic and seeme... Toon meer

Beoordeeld met 5 van de 5 sterren

One of my friends recommended me Love Yourself. I ordered meals, low carb 1200 kcal plan, since February because I wanted to loose weight, which I did (10 kg). The meals are great, a bit expensive but... Toon meer

Bedrijfsgegevens

  1. Maaltijdbezorging
  2. ook in
  3. Catering
  4. Fitness- en voedingsservice
  5. Online voedselbezorgdienst

Geschreven door het bedrijf

Love Yourself brings deliciously healthy diet meal delivery direct to your door using the freshest ingredients available with a variety of meal plans to suit your diet.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(1.645)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Love the vegetarian diet plan but delivery schedule unreliable

This was my second time ordering the 1500 calorie, 6 day vegetarian diet plan and I love the food - fresh, tasty, healthy and a great variety of meals and snacks (they do cake particularly well!) - and the convenience of not having to work out calories etc myself. I’ve knocked a star off because on the second time ordering the third delivery out of the 3 was super late (7.30pm Friday’s food arrived) and Friday’s breakfast was missing also, which knocked out the week’s diet plan as I had to purchase food for the Friday I hadn’t planned on. I realise Love Yourself were let down by their courier on this occasion (not sure how the missing meal happened) but the customer service team went out their way to make it up to me and I was entirely happy with their resolution offered (although I did feel I had to chase this up!). I’d order again but next time would start the week’s plan on a Tuesday (as opposed to a Monday) to take into account any hiccups with delivery.

17 maart 2022
Beoordeeld met 4 van de 5 sterren

Slightly over seasoned

Most the meals are wonderful and I never feel hungry during the day.

I have found them on the heavier side of salty, I would prefer less and then add if needed.

Also I’ve just had the potato and leek soup which I had to give up eating as it was too peppery. I love spicy but this was much.

17 maart 2022
Beoordeeld met 1 van de 5 sterren

Poor taste

Poor taste. Terrible presentation

16 maart 2022
Logo Love Yourself

Antwoord van Love Yourself

Dear Alexandre

We are sorry to hear that you didn't like our Performance trial box.

We value every opinion whether is good or bad so thank you for your honest feedback

Would you like to reconsider give our company another try with a different type of diet?
Maybe you would find a plan that will suit you better

One of our team member will contact you soon

Love Yourself

Beoordeeld met 3 van de 5 sterren

I like this service apart from one big…

I like this service apart from one big thing. You cannot choose the food. Which means I get left with multiple boxes that I just don’t like and they get thrown away. Eg if I ask for Keto I generally don’t want tofu. Or a snack to me is not Brussels Sprouts.

Apart from that it’s great.

15 maart 2022
Beoordeeld met 4 van de 5 sterren

Foood was good

Foood was good. It was brilliant to trial. It wasn't for me for the following reason but I can see would be great for many others.

With my experience, the box turned up Monday afternoon instead of Sunday as stated, which put the written schedule out of whack. It took up too much space in my fridge. The barcodes didn't work with my calorie counting app. The food didn't work with my macro targets and I have found prefer making my own food.

14 maart 2022
Beoordeeld met 5 van de 5 sterren

Not my first time using the love…

Not my first time using the love yourself service and very happy with everything on the balanced diet- convenient and easy way to keep track of food intake! Food is always delivered w a smile too!

12 maart 2022
Beoordeeld met 5 van de 5 sterren

Thank you LYS

Great food, something to look forward to and no cooking hassle. What more do I want in a busy week. Fresh, healthy and new taste combination that I could only find in a fine restaurant. Well done LYS and keep it up.

11 maart 2022
Beoordeeld met 5 van de 5 sterren

The Keto diet from Love Yourself is so helpful!

The Keto diet from Love Yourself is so helpful! I'm not a huge fan of the Veto food, but the Keto w/ meat is not disappointing. Deliveries are on time. The meat is very good quality so far, which was a worry for me. I've done Keto on my own in the past, but work has been so busy, I simply do not have the time to dedicate to meal planning and cooking. Love Yourself makes this highly effective diet possible for me! Thank you!

11 maart 2022
Beoordeeld met 2 van de 5 sterren

An unacceptable customer experience

One star for the good food and one for the customer service that offers basic assistance despite the clear failures of upstream management.

Out of 4 deliveries, 2 ran late and one did not arrive at all (at least that one got fully refunded). If you live outside London, you have to live with the fact that every second day, your first meal might arrive in the afternoon. This means that having breakfast will render at least one of the meals obsolete (and no refund is offered).

Overall, this is an absolutely unacceptable customer experience.

9 maart 2022
Logo Love Yourself

Antwoord van Love Yourself

Dear Oliver

We are sorry that recently your deliveries arrived late.

We are working with DPD on improving your delivery time and we believe that it might change in the future.

One of our team member will contact you soon to discuss the details

Love Yourself

Beoordeeld met 3 van de 5 sterren

Good and Bad

Some of the food is good but other bits are not so good and although most are tasty some are not quite so and I feel that makes it slightly a bit to expensive for what it is 5 items out of the seven days I chucked away as didn’t like them I may return to it when my head is more in the game but still doesn’t help if I don’t like an item would be better if you could choose what you wanted for the days as long as in set calories etc other than the 5 I have had no particular problem as they where tasty thank you 😊

9 maart 2022
Beoordeeld met 1 van de 5 sterren

Do not waster your money!

Do not waster your money!! This place is extremely overpriced. If you’re expect weekly delivery, this is not the case, their deliveries come in two day packages so constantly answer the door to these people if you dare. The portion sizes are shocking for the money you pay and the food doesn’t taste no where near as good as the price you pay there are 101 better service to order from. You pay £30 a day and do not get the salon salad it’s just basic side salad with a 1cm squared piece of raw salmon which won’t keep anyone satisfied. I asked for an immediate refund and if you order you’ll most likely want one too. The online chat is tedious and they refuse to spell your name correctly even though it’s made very clear. Awful service, awful food, do not recommend

8 maart 2022
Review zonder uitnodiging
Logo Love Yourself

Antwoord van Love Yourself

Dear Charlotte

We are sorry to hear that you didn't have good experience with us.

Our delivery takes place on Sunday, Tuesday and Thursday because we cook our meals on a daily basis and sending all week at once is just not possible if you want to have freshly cooked meals (not the frozen ones)

The portions of your plan were small as per 1200 calories you have selected.
I can assure you that the portions of the meals were prepared correctly based on the calculation of the professional Dietetic.

Our policy stays that you will receive full refund if you won't be satisfied after first delivery and we can confirm that your has been made already.

We value every opinion whether is good or bad so thank you for your honest feedback

Love Yourself

Beoordeeld met 5 van de 5 sterren

Excellent all round!

Excellent all round! Good food, great choices, super customer service! I particularly like that they’ve reduced the number of deliveries as being home isn’t always possible after return to office. Really impressive food delivery service and inexpensive compared to others of a similar quality!

8 maart 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The food is totally delicious

The food is totally delicious! And they are a lovely company to deal with. Only thing is when you get the deliveries via DPD you don’t get your breakfast until 9.40-10.40 and if I’m not in I end up eating breakfast at lunchtime!

4 maart 2022

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