Lucidpress Reviews 

218
•
TrustScore 1.5 uit 5

1,7

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Beoordeeld met 1 van de 5 sterren

Their customer service is Awful!!! I emailed them about subscription cancellation a year ago, but apparently they didn’t cancel my subscription because I just got charged for another annual fee. I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The company doesn't send a notice letting you know your renewal will be happening and your credit card will be charged $120 or a receipt once it happens. The only way to realize a program you haven't... Toon meer

Beoordeeld met 1 van de 5 sterren

Can't even begin designing anything. The tab crashes every single time I try to use it. Whether it's because it's loading in too many assets or some other reason I'm not sure; but, it's hard to try ou... Toon meer

Beoordeeld met 1 van de 5 sterren

Appalling - tried to cancel on numerous occasions and for the ‘cancel account’ button to be anywhere in sight. I go into card details and they’re not there (I deleted them last year after their automa... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Computer & laptop accessoires

Informatie afkomstig van verschillende externe bronnen

Lucidpress is a brand templating platform that empowers anyone to easily create on-brand content. With easy design, robust brand controls, and customizable templates that lock down critical brand elements, you’ll scale content creation without ever seeing a stretched logo or off-brand color again.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

218 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,7

Alle reviews

(218)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I really enjoy the ease of use and the results have always been stunning.

Always confident that I can use Lucidpress for those quick , no hassle band posters that are eye catching and different. I appreciate that Lucid press keeps the files on hand for easy, safe and immediate recall but I would like the option to buy the software rather than pay for it each year. This is because I only use the service two or three times a year which in that sense makes it an expensive programme for my particular use. Apart from that I really enjoy the ease of use and the results have always been stunning.

12 april 2018
Review zonder uitnodiging
Logo Lucidpress

Antwoord van Lucidpress

Hi Gary, thanks for the great review! It's great to hear that Lucidpress is giving you stunning results on your band posters. Although we currently don't have the option to buy the software outright, some of our customers who only use Lucidpress for limited occasions choose to purchase flexible monthly licenses so that they save money over the annual license. Give it a shot if that makes sense for your situation!

Beoordeeld met 5 van de 5 sterren

I was looking for a site like this for…

I was looking for a site like this for my business and this is perfect and at the right price! Love it and they help you when you need it.

12 april 2018
Review zonder uitnodiging
Logo Lucidpress

Antwoord van Lucidpress

Ingrid, thanks for the wonderful review. I'm glad you were able to find us! We are constantly looking for new ways to find people just like you. I'd love to hear more about how you found us and how Lucidpress is perfect for your business. Send me an email at tonymickelsen@lucidpress.com if you are interested in chatting.

Beoordeeld met 3 van de 5 sterren

irritations

paste control v is lame.
need better way to sort/segment photos
having trouble printing PDFs true to size e.g. labels won't line up to template
images moved temporarily off page to side disappear

12 april 2018
Review zonder uitnodiging
Logo Lucidpress

Antwoord van Lucidpress

Hi Kerry, we appreciate you for taking the time to write us a review! I don't blame you at all for your irritation with some of these features. Many of these you mentioned have been voiced by others and are being addressed by our product team. But just in case, please feel free to pass along your specific feature/improvement requests directly to our product team using this link: https://docs.google.com/forms/d/e/1FAIpQLSc95TUB9GSjkz2TLik00ZHvZRZdG82Fnq-6Ynhevo1Hgyt3gg/viewform . We welcome any and all suggestions from our customers.

Beoordeeld met 5 van de 5 sterren

LucidPress is very straightforward to…

LucidPress is very straightforward to use, with a short learning curve and lots of flexibility. Our photography club has gone through several products, and this product allows me to quickly assemble and send our monthly newsletters, including images and updated headings.

12 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

User Friendly

User friendly. Always improving. Terrific finished product. I have used Adobe products. They are impossible. This is a dream.

12 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lucidpress is an easy-to-use publisher…

Lucidpress is an easy-to-use publisher app that offers flexibility, creativity and the security of having our files stored in a safe place. It might be a challenge for those with no graphics experience but is great for designers who need to do a quick flyer or newsletter.

11 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It is a wonderful product

I manage our football club communications and have found that while initially using Lucidpress for our game day programs it is now used for most of our graphics requirements.
It is an outstanding platform and allows easy access, exporting, sharing and most importantly collaboration.
It's a wonderful product.

11 april 2018
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Tech support not helpful

I’ve experienced a couple of technical glitches. Tech support haven’t been able to solve either of the problems. The outcome is something along the lines of “there’s no issue on our end so it must be you...or your internet...or the image you’re using.” It’s not.

11 april 2018
Review zonder uitnodiging
Logo Lucidpress

Antwoord van Lucidpress

Hi Tara, thank you for leaving a review. I'm very sorry that our tech support team has not been able to solve the issues you are seeing. If you want to discuss this further, don't hesitate to send me an email: tonymickelsen@lucidpress.com

Beoordeeld met 5 van de 5 sterren

Excellent!

Fantastic, user friendly software. Perfect for all the things I want accomplish.

11 april 2018
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I use this to e-mail monthly…

I use this to e-mail monthly newsletters...It is easy to make the newsletters but a huge pain to get them out and share..

11 april 2018
Review zonder uitnodiging
Logo Lucidpress

Antwoord van Lucidpress

Hello Sharon, thanks for the insightful feedback. We are so happy to hear that it is easy for you to make newsletters! Our engineering and product teams are aware of the limitations with publishing to email and have plans to improve those features. Please let us know if there is anything else to improve our product!

Beoordeeld met 1 van de 5 sterren

Started off great then did the free…

Started off great then did the free trial, needed a 4 page document. When I went back to free I lost all my data space. Stung. Not cool

11 april 2018
Review zonder uitnodiging
Logo Lucidpress

Antwoord van Lucidpress

Hi Britt, thank you for taking the time to leave us a review. I understand your frustration with the reduction in available data space when your free trial ended. Many of our customers love our month-to-month basic package when they need unlimited file storage. If there is anything we can do to help, please reach out to our customer support team at this link: https://lucidpress.zendesk.com/hc/en-us/articles/115000236403-Contact-Support

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use, very user friendly. Began as free user and after a while the tool became so essential at work we just HAD to buy an annual plan!

11 april 2018
Review zonder uitnodiging

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