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2,3
9 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I initaly deposited 75$ which was credited almost as soon as it was deposited which I liked since I was able to play immediately. I played for about 20 mins racking up about 900$ in wins and cashed out. Withdrawal took hours most likely because I was a new account but when I woke up the money was in my btc wallet.
Joke of a site
Terrible VIP agents that can't be bothered. CS just apologise for everything on the site sucking but don't actually do anything. Crap bonuses.
Avoid.
Antwoord van Luckyrollers
Dear Luke Beardsley,
Thank you for your feedback. It is very important to us.
We are very sorry to hear that you have experienced issues.
We would like to help you as much as possible and understand the situation better.
Could you please provide your phone number or email so we can look into this matter in more detail?
Best regards,
LuckyRollers Team
They cancelled all my withdrawal requests and Set my Balance to zero. Do not consider playing there, they will 100% steal your money.
Antwoord van Luckyrollers
Dear Timo,
Thank you for sharing your feedback. We take this matter very seriously.
We are sorry to hear that your withdrawals were cancelled and your balance was affected. We would like to investigate this and help resolve it.
Could you please provide your email or phone number so we can look into your account and understand what happened?
Best regards,
LuckyRollers Team
Fraud site ai googel also recommended this site to me totally evil ai and fraud site the mixed on my account so only lose they do this too all gambling is dangerous this days // gods
Antwoord van Luckyrollers
Dear Metall Drake,
Thank you for your feedback. We appreciate your kind words about our site.
However, we are concerned to hear about your experience with losses on your account. We would like to help you and investigate this matter.
Please provide your email or phone number so we can review your account and assist you further.
Best regards,
LuckyRollers Team
He claim.\nEd that you cash back on mondays nothing , this is horrible , no transparency on their bonuses and really , really the lack of winning there and customer services to keep telling me the escalated , just like the other player said
Antwoord van Luckyrollers
Dear Raymond Frendian,
Thank you for your feedback. We take this seriously.
We are sorry to hear that you did not receive the promised cashback on Monday and experienced issues with our support team. We would like to investigate this and help you.
Please provide your email or phone number so we can review your account and understand what happened with your cashback and bonuses.
Best regards,
LuckyRollers Team
My first deposit hit my wallet and I was up and running. Started with roughly 120usd in Solana (ill continue in usd for simplicity). Spun 21 times on one game and won a little bonus of 150usd bringing my total to around 280usd in my wallet. When I came back on a couple hours later it says I only have 40usd!? I went through my gameplay(and took screenshots) and figured out what I should have had and contacted "customer support". I've been waiting ever since for my money and answers but have received none! That was 6-3-26, don't worry though as they have escalated my case 4 times!
Antwoord van Luckyrollers
Dear BleeKasHell,
Thank you for your feedback. We take this matter very seriously.
We are deeply sorry to hear that your balance dropped unexpectedly and that you have not received proper assistance from our support team since June 3rd. This is unacceptable.
We want to investigate this immediately and help resolve your case properly.
Please provide your email or phone number and we will personally look into what happened with your account and your missing funds.
Best regards,
LuckyRollers Team
Absolute scammers, avoid at all costs.
You've been warned.
Antwoord van Luckyrollers
Dear scam casino,
Thank you for your feedback. We take this seriously.
We are sorry to hear about your experience. We would like to investigate this and help you.
Please provide your email or phone number so we can review your situation and understand what happened.
Best regards,
LuckyRollers Team
Very bad first experience.I have sports free bets available in my account but can't use them because sports betting is not available for my location on this website.The chat support advisor didn't inform me regarding this before I deposited.Very disappointed with this website I thought it was a new website so wanted to try it out but they unfortunately scammed me bad.
I would not advice others to play at this casino.
Antwoord van Luckyrollers
Dear rocky,
Thank you for your feedback. We take this seriously.
We are sorry to hear that you were unable to use the sports free bets due to location restrictions and that our support team did not inform you about this before your deposit. This was not handled properly.
We would like to investigate this and help make it right.
Please provide your email or phone number so we can review your account and assist you.
Best regards,
LuckyRollers Team
Absoluter müll!
Man wird nicht darauf aufmerksam gemacht dass man einen "Einzahlungsbonus" bekommt, den man 40 mal umsetzen muss! Heißt das Geld ist einfach eingefroren, keine Möglichkeit es auszuzahlen.
Der Support ist unterirdisch. Keine Möglichkeit den Account zu schließen auf der Webseite! Man muss extra E-Mails schreiben!
Gewinnen kann man übrigens auch nicht wirklich.
Finger weg
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