Lyons Davidson Solicitors - Cardiff Reviews 14

I previously had a successful claim with Lyon’s Davidson and through this whole process the communication was below par. Since then my partner who was a passenger in the car crash was trying to make a claim. They were numerous errors with his account, not allowing him to complete a claim form so we took this elsewhere as Lyon’s Davidson were useless in resolving this. I have since requested relevant information from my claim to allow me to obtain all relevant evidence etc and contacted Lyon’s Davison over a month ago for this. I was told this was passed over to the management team and I would hear back in 5 days. I am still waiting for this information and have had no communication from Lyon’s Davidson at all. It is completely unacceptable.

Lyon Davidson are a legalised fraud. One of the worst companies. They work with people like "ARC LEGAL" who handle your case if you have a legal insurance cover - either home or motor.

Basically before you take out legal cover with your insurance company, ask them if they use ARC Legal and Lyon Davidson to process your legal claims. If they do, run a mile. You will be wasting your money on these "legal insurances" just like I did over the years. They are a legalised Fraud.

Effectively, LD and ARC LEGAL cause delays and will almost always assign your chances of "success at 30-40%" and fob you off., presumably so insurance companies don't have to pay but L&D still get paid per number of "assessments" they handle per week. They are just collecting fees from insurance companies and are not interested in most cases for obvious reasons.

It is a scam, on same level as PPI, DCA etc. Wait until it becomes public. I would advise that if someone has and experience they write not only to SRA (they are toothless) but also to their local MP and "regulatory" bodies like the CMA/FCA

We were assigned Lyons Davidson through our van insurance legal cover to help with a dispute involving a campervan conversion company. From start to finish, they were professional, responsive, and clear in their advice.

Nelay and the team took the stress out of the process, managed all communication with the other party, and helped us reach a fair resolution without needing to escalate further. We felt supported at every stage and appreciated the clarity and reassurance they provided.

Would happily recommend their services if you're looking for experienced legal support during a difficult situation.

Lyons Davidson handled my car accident case, which happened a while ago and was very complicated (involving numerous vehicles). I lost my car and nearly lost my life - they were sensitive to the situation, and I really appreciate the clarity of directions given by them.

A special thanks to Nadia Brown: the case involved multiple complications, but she stayed patient, persistent, and always kept me informed. I felt supported through the whole process which took time, and what could have been a really stressful experience ended up being manageable thanks to their guidance and expertise.

Our case was handled by several solicitors at Lyons Davidson and concluded successfully. In particular I would like to thank Aimee Baulch for taking over our case and seeing it through to fruition. Aimee was thorough, explained legal procedures well, gave clear advice and was considerate regarding the sensitive nature of the case and about our disabilities. Many thanks.

I was recently a client of Lyons Davidson Solicitors and was thoroughly impressed by both the expertise, efficient service and compassion of the employees throughout the claims process, especially my legal representative. Not all claims are straightforward, and I have fragile personal circumstances, but my legal representative (Nadia Brown from the Cardiff Office) showed a deep understanding of my personal circumstances and demonstrated total compassion throughout the legal process. This helped myself and my wife resolve our issues very swiftly. Nadia was always available at very short notice to answer all my many questions and alleviate my concerns thus preventing further distress. Nadia’s competence, experience and professionalism was always demonstrated and as such, was a calming influence when addressing a complex aspect of the claim process. Nadia also ensured that we were aware of everything and interpreted complex legal process, so we could understand it to make the most informed decision suited to our circumstances. Lyons Davidson can take pride in the expertise demonstrated by their staff, but specifically Nadia. I would not hesitate in referring anyone to Lyons Davidson due to the expertise in helping clients move forward and achieve the desired outcome.

To Nadia Brown - I would like to express my sincere and heartfelt appreciation for your highly professional and competent assistance, which was delivered in both a friendly and supportive manner. You were compassionate, understanding and thorough in resolving our claim in the manner we wanted. We are most grateful for your help and assistance, Lyons Davidson should be proud of you.

Excellent advice and support given by Jordan Singh on an insurance claim thankyou

The way l was made to feel every time we spoke .l always felt a valued customer

Unprofessional law Firm

I was recently put in touch with Lyons Davison through my insurance company.

Lyons Davison began by a call, who spoke very quickly about my potential case. However, it became clear Lyons Davison were demonstrating red flags.

A complaint was made against the solicitor and firm soon afterwards. Some of the complaint was upheld. However, further poor service followed.

I will now be taking my complaint to the legal ombudsman service to demonstrate my concerns.

I would not recommend Lyons Davison due to my recent experience with the firm.

My case didn’t start well from the beginning with Lyons Davison. The solicitor dealing with my case was impossible to get hold of to discuss the case in detail. The solicitor also failed to retrieve all the case file evidence before delivering her view on the case.

I had high hopes for Lyons Davison after reading some of the reviews, however these reviews do not match the service I received recently.

Lyons Davison are a law firm not to be trusted, i can’t recommend Lyons Davison in this instance.

I have received a response from Lyons Davison to this review below. As pointed out, Lyons Davison didn’t receive the full case file before assessing their legal advice so naturally, that would cause concern to any customer of Lyons Davison. I also received poor service regarding communication between the solicitor from Lyons Davison, when you add these two concerns together, this would not help in deciding to choose Lyons Davison. Lyons Davison are simply not fit to operate as a law firm from my experience.

Professional and friendly service. Great communication and personal support. Would recommend.

I would give them zero stars If I could. There first response was how can we not do the work required they spent more time trying not to help and finding excuses and even used a third party report for my own cause support against me as a legitimate reason not to help.
The personally I don;t think they wanted a complicated case.
Never Never again.

Settlement .thanks Craig Hamilton,for getting me a good settlement,from third party insurance.

Thank you Signey for being such a delight on the phone. I felt reassured throughout and you was a extremely pleasant to talk to. You are and excellent representative for you company and they lucky to have you.

It was a long haul after the RTA all the appointments letters phone calls. The help and advice at the end of it all was a very great help. Thank you very much, I can now get on with my life and not being in limbo. Thank you again.
Pauline Vigus