We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience training in Sculpt It Hard Gel with Leanne. She was so lovely, patient and knowledgeable, making me feel comfortable and confident throughout the training. I learnt so... Toon meer

Beoordeeld met 5 van de 5 sterren

New to nails I have just completed my first course. Great customer service as I had questions prior to the course & responded quickly. I found the theory really informative & thorough. Lindsey my ed... Toon meer

Beoordeeld met 5 van de 5 sterren

This was my first course with Lindsey Denney a magpie Educator, I completed the Sculpt It course. Lindsey was extremely professional, knowledgeable and passionate about the products and maintaining go... Toon meer

Beoordeeld met 5 van de 5 sterren

I completed both Builder Gel and Full Cover Tip courses with the lovely Nicolette, and I’ve honestly learnt so much. Nicolette was amazing at explaining everything, giving helpful tips and making... Toon meer

Bedrijfsgegevens

  1. Cosmetische producten leverancier

Geschreven door het bedrijf

Magpie Glitter™, Gel Polish & Nail Systems. Worldwide Delivery & Distributors. Magpie Award Winning Educators. A nail brand for leading nail artists created by a nail artist.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

122 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(122)

30 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

June Gilbert’s Built It Masterclass was…

June Gilbert’s Built It Masterclass was a brilliant course. June was so helpful and couldn’t have helped me more, she is also so friendly and easy to learn from, putting you at ease, professionally she answered all questions to the full. She was very thorough and I look forward to more courses with her. 🤍 Kind Regards Sarah Hanlon

29 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

June’s Build IT masterclass

I attended the Build IT masterclass with the amazing June Gilbert online. I thoroughly enjoyed June’s masterclass , June was so friendly and so thorough no question was a daft question and made me feel at ease . I look forward to booking again .

29 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Magpie is the best

Purchased the complete collection of build it, did the Webinar with June Gilbert.
Always enjoy training with the Magpie Educators.
June is very relaxed and makes you feel at ease, no question is a silly question
Just love Magpie Products and the company in general
Cannot fault them

8 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I want to try the products I placed an…

I want to try the products I placed an order however there was no next day shipping option. I've inquired about expedited shipping and no one has responded. I will be requesting a refund if I do not get a response with im a timely fashion and I will not continue my orders....
Update they have shipped my order im very excited to try the products ive heard nothing but good things so hopefully the shipping process was just a hiccup

20 maart 2024
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Hi Jessica. We are very sorry to read this review. Please can you supply us with more information? Are you ordering on the UK website? If so, we do offer next day delivery service. This is available to select at checkout. We have checked our system and do not see any order under your name. We look forward to receiving more information from you. Many thanks TEAM MAGPIE 🖤

Beoordeeld met 5 van de 5 sterren

Best brand ever!

I’ve used magpie for over a year now and can honestly say they are the best brand! Incredible products that are a dream to work with, outstanding customer service and overall amazing. Can’t recommend them enough and wouldn’t use anywhere else for all things nails. Thank you for being the next!

22 maart 2024
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Thank you so much Freya. 🖤

Beoordeeld met 5 van de 5 sterren

Absolutely love this company

Absolutely love this company, will not use anything else for nail products. Not only is there so much colour and nail art choices the customer service is perfect. Educators are always on hand to help no matter what time or day. Customer services via email always reply quickly. Thank you magpie ❤️

19 maart 2024
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Thank you Natalie. We really appreciate you taking the time to write this review. 🖤

Beoordeeld met 5 van de 5 sterren

No brand is better than Magpie Beauty!

I have been using magpie since the beginning and being an educator in the industry I’ve also tried various different brands, but nothing ever compares to the longevity and shine magpie beauty offers.
They have just released their brand-new builder gel BUILD IT and it covers every single thing that anyone could ever look for in a builder gel. Super strong, lightweight, self levelling and the colours are beyond unreal.

The customer service is also next level and I could never ever fault them! The loveliest team 🖤🫶🏻

16 maart 2024
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Thank you so much 🥹🖤

Beoordeeld met 5 van de 5 sterren

This is my second Magpie order

This is my second Magpie order. And it was a flawless experience. I don't live in the UK so when I hear a friend comes over I make a last minute 1 day delivery and contact customer support to expedite. They have been wonderful and prompt and paid extra for next day delivery and got it in less than 24 hours.

13 maart 2024
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Thank you for the wonderful review 🖤

Beoordeeld met 5 van de 5 sterren

Have used Magpie products since the…

Have used Magpie products since the beginning. I absolutely love the products from gels, powders, chromes, tools, electrical etc! They are all amazing and have never had any issues! I have done a few courses now and they are amazing also! Definitely recommend the efile course and the conversion gel course!

26 februari 2024
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Thank you so much Jodi 🖤

Beoordeeld met 5 van de 5 sterren

Magpie Convert 🖤

Absolutely love this company 🖤
I am training to be a nail technician and this company is absolutely amazing, they have courses to suit everyone. There products are in the middle level for pricing and excellent quality. The gel polish has excellent coverage and lasts for weeks, unlike other companies I’ve tried. They have so many products to choose from and from ordering to despatch is sooo fast. I highly recommend giving them a try 🖤🖤🖤🖤🖤

4 januari 2024
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Thank you so much. We appreciate you taking the time to write this review 🖤

Beoordeeld met 1 van de 5 sterren

Very unprofessional and unhelpful…

Very unprofessional and unhelpful customer service. I've been using Magpie products for a while now, only this time I have a problem with one of the gel which after couple thin layers and top coat applied, the colour seems didn’t dry properly, messaged them with several pictures and videos to solve the problem, customer service team refuse to help, stating it isn't their problem, to be told I need to buy their lamp, base, colour, top coat to finish the job... what?! That’s a joke! I have no problem with my lamp to using my magpie gels range since I started using their brand, why do I still need their whole range to finish my work🤷🏻‍♀️

24 januari 2024
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Hi. Thank you for contacting Magpie today and taking the time to leave a Trust Pilot review. We are sorry to hear you are unhappy with the customer service you received today. This is something that is very important to us and negative reviews are taken very seriously.

We would like to take a moment to talk through the issues you have experienced with your one gel colour. We can see from your order history that you have been using Magpie Gel Colours for some time and are by no means new to the brand. The gel colour in question is a super highly pigmented Magpie Gel Colours that does require the correct lamp to achieve the best results. The beauty of this super high pigment is that she can be and should be applied very thinly, requiring less of the product to achieve full coverage. I can see from your emails that you are successfully using Magpie Gel Colours with a non Magpie lamp. We are pleased to hear you are getting great results. When it comes to a super pigmented gel the Magpie lamp does give far better results as this is what our products have all been tried and tested in. This is not to suggest you should purchase a Magpie lamp for one gel colour but as with all systems using the full system throughout your service is always recommended. We will also contact you again via email. Thank you TEAM MAGPIE

Beoordeeld met 1 van de 5 sterren

“White&gold” dust collector

I have ordered a few tomes from ag pie with no trouble at all but this time I ordered their white and gold dust collector costing me £200 as I wanted it to match my salon decor . When it arrived it’s not white and gold at all it’s very much white and bronze/rose gold which doesn’t match the photos on the website at all! I messaged and asked for a refund and I had to send the item back and pay for postage MYSELF. Normally this wouldn’t bother me but the fact the pictures did not match the product at all didn’t sit right with me and this cost me £13 to return! Why should I have to cover that when I’ve been miss sold something! For this I won’t be ordered again unfortunately

11 januari 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Goid response to complaint

See below for update (24/11/23)
Waiting ages for the products. I contacted them to see how long it’s going to be and got told they’re busy and can’t give me a date for delivery. I’ve got my first clients on Thursday so will have to look elsewhere and pay huge shipping costs. Appalling!
Update:
After posting this review I received a call from Sarah (owner of Magpie). She apologised and assured me my products would arrive the next day. They did.
Thank you Sarah for your response and action. Products are good btw.

20 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wish I could give zero stars

I wish I could give zero stars. This is the worst nail company I have ever experienced. I’ve had issues with my lamp ever since I bought it. I’ve reached out thru emails and facebook messenger asking them for help to fix it and I’m completely ignored except one time on messenger they responded weeks later. A complete was of $250 dollars! I’m hoping ppl will read this and will not tempted to order from this company. The customer service is completely unprofessional and their products aren’t even worth the hype!

Update: Magpie UK responded but I have no way to reply back to you. If you leave a email address I will try to reach you again as I’ve been contacting the US side to no avail

20 april 2023
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Hi Rebecca. We are so sorry to hear this. You are now speaking with Magpie UK. We take all complaints like this very seriously. Please could you help us by letting us know which distributor you purchased your lamp from please? We will look into this matter for you to try and resolve.
Much love… TEAM MAGPIE 🖤

EDIT: Hi Rebecca. I see your edit thank you. I am in contact with USA and will help to get this sorted for you. Our email is help@magpiebeauty.co.uk - I please email and we will get back to you Monday when our offices are open or if USA have your details I will make sure they get in touch. Again I apologise for this experience. We pride on the best customer service and I know USA do as well. I’m shocked by your experience.

Much love TEAM MAGPIE 🖤

Beoordeeld met 1 van de 5 sterren

Very unhelpful customer service team

Very unhelpful customer service team. False advertising for delivery times and extortionate prices for next day delivery which takes ages to arrive. Customer service team refuse to help, stating it isn't their problem even though they took the money for the delivery.

1 december 2022
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Over the festive period there has been issues with Royal Mail and also DPD. We have added notes onto the website to expect delays.

Magpie Dispatch continue to pack and prepare your orders within our usual timely manner. However, Royal Mail have been striking this has caused delays, and because Royal Mail has been striking this has meant more companies are using DPD so their warehouses are overwhelmed and backlogged creating delayed deliveries. DPD have also missed collections from HQ because they simply don’t have any room to take and deal with our packages. Both DPD and Royal Mail are still charging us shipping fees because they are fulfilling the service albeit it delayed, therefore we are unable to refund your shipping fees if your parcel is late. The website does also clearly state within our terms and conditions under deliveries and charges ‘Magpie Beauty Limited accept no responsibility for transport delays.’ We ask for your understanding and patience during this time, we are doing everything we can at Magpie HQ. Sadly this situation throughout the UK is completely out of our control.

Beoordeeld met 1 van de 5 sterren

Very poor customer service

Very poor customer service. I ordered next day delivery and paid over £5 for this, it took 4 working days to arrive and the customer service refused to do anything about it. Their website states it's next day but it's not, and there's no other delivery options. Supporting small is great but bigger companies have better customer service and would have raised this with the delivery company and refunded the delivery charge considering they haven't provided the service they've charged for.
If DPD are still charging you delivery fees when they cannot deliver, you need to raise this with them, not your customers.

28 december 2022
Review zonder uitnodiging
Logo Magpie Beauty

Antwoord van Magpie Beauty

Over the festive period there has been issues with Royal Mail and also DPD. We have added notes onto the website to expect delays.

Magpie Dispatch continue to pack and prepare your orders within our usual timely manner. However, Royal Mail have been striking this has caused delays, and because Royal Mail has been striking this has meant more companies are using DPD so their warehouses are overwhelmed and backlogged creating delayed deliveries. DPD have also missed collections from HQ because they simply don’t have any room to take and deal with our packages. Both DPD and Royal Mail are still charging us shipping fees because they are fulfilling the service albeit it delayed, therefore we are unable to refund your shipping fees if your parcel is late. The website does also clearly state within our terms and conditions under deliveries and charges ‘Magpie Beauty Limited accept no responsibility for transport delays.’ We ask for your understanding and patience during this time, we are doing everything we can at Magpie HQ. Sadly this situation throughout the UK is completely out of our control.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer