Manjaros Reviews 

Food not ready at all when app says it is

Awful, rude and distasteful behaviour from customer service and the manager at Manjaros. They made my son and I wait 35 minutes for two Caribbean prawn starters. This is the main reason we visit this restaurant. And this isn’t the first time they have made us wait so long. But we give it chances as this particular starter is our favourite although it has gone down the drain now as there seems to be less creamy sauce in it than before and not as tasty as before. Yesterday (Tuesday 29th September 2026) we ordered at 9:20 pm and our food still wasn’t here and it was almost 9:55 pm. I asked about it to two different workers at about 9:40 pm and each time they said that it will be 2 more minutes. I asked a new girl with a pink top and the manager with a black shirt. After waiting for 35 minutes, bearing in mind that we were very hungry and my son was getting restless and upset as was I. I chose to walk out with my son at 9:57 pm. I chose to do this as I couldn’t bear to wait any longer for such a small amount of food, most likely cold or was sitting on the shelf and I didn’t want to part with my hard earned money for such a horrid and nasty treatment. They did not offer any food while we waited. No apology or empathy. They also took very long to take our order in the first place and this is the case each time we have visited as I visit here with my family sometimes too. My son saw that some food was ready and on the serving shelf but no worker took it off the shelf for 10 minutes and bothered to serve it to anyone. There were so many workers there as well including a manager who was Indian. I don’t know if it was because, we ourselves were South Asian that he did not take our order seriously as the rest of the people, many whom were white got their food fine. Towards the end of the 35 minutes, there were hardly any customers and still it was taking them forever to bring our food to us! In the past, once my son and I were sent away from their restaurant as they said they were too busy and they couldn’t seat us and it wasn’t even close to closing time but I continued to visit even after such incidents, having a long break from visiting this restaurant hoping for an improvement or at least new management. It seems management is getting worse and worse of this place and I am shocked this place is still open or making enough money to stay open. I am disgusted and livid this happened last night and I had to walk out as this was the first time in my life I have everything had to walk o it of a restaurant because they were taking so long to bring out food to us! The workers and manager ignored our feelings and did not show me or my son any respect, compassion or kindness towards us. I will NEVER be visiting this place again not until it improves and there is new management and completely different workers and managers, etc. AVOID AT ALL COSTS!!!

Ordered through uber eats. Order was d layer by 30 mins. Arrived cold and whilst it tasted good wasnt worth £50 for two half parmos, 4 chicken wings and some coleslaw. In the time it took for this to be delivered, could have trained as a chef and opened my own restaurant. Of course this might have been Uber eats who were equally useless.

Extremely rude and unprofessional staff — avoid Manjaros Ilford.

I called Manjaros Ilford to check the status of my order, and the experience I had with the person who answered the phone was absolutely unacceptable.

As soon as he picked up, he said something like, “Hold on, hello, hold on.” I didn’t properly hear what he said, so I ended the call and called back. He was rude again and told me to hold. I explained that I hadn’t heard him properly and said I would hold.

After waiting for a few minutes, he finally came back and asked how he could help. Before I could even properly explain my reason for calling, he ended the call on me.

I called back and calmly told him that he had ended the call. Instead of apologising or trying to help, he started shouting and arguing with me, insisting that I had ended the call. I clearly told him that I hadn’t, but he continued yelling.

I then asked him how he thought it was acceptable to speak to a customer like that. His response was, “Don’t talk about customers, talk about humans.” Honestly, what kind of response is that?

Then, when I tried to explain myself, he told me that I needed to “talk fast.” Seriously? Who is he to tell a customer how they should speak?

This was one of the most unprofessional and disrespectful customer service experiences I’ve ever had. Staff should be trained to speak to customers respectfully, even when there is a misunderstanding.

I will never order from Manjaros Ilford again, and I’ll be making sure my family knows about this experience as well.

Extremely disappointed. The food might be good, but no food is worth being treated like this.

I ordered take away and I had to wait over 40 minutes before cancelling my order and walking out. They are disorganised and chaotic as well as being clueless about how to communicate with customers.

I ordered half chicken and get one free when I got my order only half Chicken came i rang the Manager Ilford not helpful at all. It's a scam. Be careful.

I had made the order as it was on offer for some of the items as buy 1 get 1 free. Upon receiving the order I was in for a shock as all the containers were half empty and not enough rice, they could at least filled it with some salad but I felt it wasn't worth £16 for half a container of chicken and rich. I have been there before & was happy with each serving but I guess delivery comes with different portion size.

It took 30 mins for to get drinks and food ordered and they is kids screaming running around next to my table jumping around being loud while trying to eat my food and no one still said a word and my food took ages to come

absolutely disgusting me and my 12 YEAR old friend went for a meal today and went to asked for a kids meal but they wouldn’t serve us even though we are legally 12 made us pay first because they didn’t trust us, the workers treated us horrendously and ostracised us never ever again swore at us i wouldn’t recommend bringing your family and kids as they wouldn’t let you get a kids meal

Good customer service is common in food catering businesses; it's part of restaurant culture. However, exceptional customer service is rare.

And this is what differentiates Manjaros from other restaurants and catering companies.

We travelled 40 minutes to Manjaros Ilford, where we received exceptional customer service from staff who were willing to go above and beyond for us (a family of 4).

There was a mistake on our end when placing the orders. We wanted to swap the Mix Skewers for a Half Chicken (as we ordered four mistakenly instead of 3). The staff assisted us quickly, engaged with us a lot, and, not only that, gave us drinks and desserts on the house.

This is super rare, and this is an experience we have never received in our lifetimes. Genuinely, the best dining experience I've had so far in my lifetime.

The food delivery was speedy, and the taste was phenomenal. Big thanks to Mohammad, Eliza, and Harry for supporting us during our dining experience at Manjaros on Ilford Lane.

Manjaros on Ilford Lane is a must-try for everyone.

Felt like we were guests; I went yesterday (6th December 2025) around 9pm. Food was delicious and beautifully presented, atmosphere lively and cheerful. Staff were friendly and efficient (especially Ilyas) he was attentive. Owner very polite, checked up on the service. He offered complimentary ice cream to the little ones, We tried their new Manjaros Dream cake (comes in a tin) very luxurious and delectable! MUST REMEMBER TO TAKE MY FRIENDS THERE ! Give it a try, you won’t be disappointed !

First the food took 1 and half hours to come . And all wet and soggy. That's after 7 phone calls from me to the store then I was lied too by the store how the driver was 10 mins away then down the road
I was given the drivers number and when I contacted him he advised he was atleast 20 mins away and this was because the store had sent him on 3 other deliveries prior to mine. When my delivery arrived I was on the call to the manager at the store , advised the store manager that all my food was cold and asked the driver to take it eho refused
I requested a full refund and was advised my the manager to email my account details for a refund. This was on Friday and 3 days later I am still chasing a refund for food that I jad to throw out.
Not old was I charged the uber eats food charges but you end up sending your own driver and billed me.for it

Close this place in Ilford down today
Food was below average and made me Ill service was ok but what was worse was no place of work should bring politics in. The fact there was Palestinian flags around was not acceptable. I care not for politics so don’t need it shoved in my face when I’m out

I ordered garlic mushroom pasta from manjaros Ilford branch and it caused me food poisoning!!! I was vomiting excessively and got diarrhoea as well after eating that! Poor quality and hygiene standards! No food safety at all.

Best Parmos in the North East

The chain of restaurants need closing down. Refusing customers including kids access to plain tap water because they want you to pay for bottled water. The excuse is that their tap water isn't fit for human consumption because "it's not filtered". Every restaurant in any part of the UK has cold running tap water and all water from the taps are perfectly fit to drink. I've heard some lame excuses over the years but this is on another level

⭐️⭐️⭐️⭐️⭐️ Surprisingly amazing food – a hidden gem in Middlesbrough

I travel a lot for work and happened to be staying near Manjaros in Middlesbrough. Locals recommended it — and let me tell you, they were absolutely right.

The food here is incredibly tasty and unique, with rich flavours and homemade sauces that you won't find anywhere else. One word: mushroom sauce. Try it with their chicken fillet — it's something else entirely.

You can taste the care and originality in every dish. This isn’t your typical takeaway — it’s next level.

I’ve been to many places and tried a lot of food, but this was honestly worth it. Highly recommend!

Extremely Poor Service & Cold Food at Manjaros London Road leicester

We recently visited Manjaros, 94A London Road, Leicester, with my wife, daughters, and cousin visiting from Norway. We spent £105.65, but unfortunately the experience was utterly disappointing.
• Appalling service: We requested starters first, yet were immediately served mains. Once we reminded them, they collected the mains and brought out the starters but by the time the mains returned, they were completely cold.
• Lukewarm food: Aside from the dynamite king prawn, which was acceptable, everything else fell flat. It seemed like the kitchen just sprinkled some spice on chilled food rather than serving anything freshly prepared.
• Zero hospitality: The staff showed no warmth, no responsiveness just a complete lack of care.
• Unpleasant guest experience: Our cousin from Norway was visibly disappointed. No one should go there expecting genuine service.
• Overall rating: 1 / 10 only the king prawns saved it from zero.

I strongly advise against dining here. Not worth the price or the disappointment.

Manjaros Birmingham ladypool road.
Very good experience food was amazing will be coming back again. Very family friendly

ILFORD: poor quality burger. overcooked and hard.
dirty toilets.
basin to wash hands not working.
greasy condiment bottles.
freindly waiting staff let down by poor management staff.
manger on duty told me they have filthy toilets because that's the kind of customers they have!