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Beoordeeld met 1 van de 5 sterren

They have taken away the search button to find exactly what you want!!? Now you HAVE to go through the WHOLE menu!! Very underhanded of mcdonalds to get you to scroll the whole menu to tempt you to o... Toon meer

Beoordeeld met 1 van de 5 sterren

I ordered through the McDonald’s app, the order arrived but completely different from what I wanted. After lengthy chats with both Uber eats and McDonald’s plus sending e-mails, I was given partial... Toon meer

Beoordeeld met 1 van de 5 sterren

Clearly McDonalds have the app set so that if you are near or in a store it just doesn't work. This hypothesis comes from experience. It's either that or a global company doesn't understand IT - which... Toon meer

Beoordeeld met 2 van de 5 sterren

Dislike the fact you raised how many points things cost. I've had such problems with the app and at one point LOST OVER 12k points that just disappeared!! People are struggling and they should b... Toon meer

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86 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Go to McDonald's to get a Coke for…

Go to McDonald's to get a Coke for Buddy and then I think oh maybe I should go and see what kind of deals they might have well first I have to login even though I'm already on my phone so I guess I don't understand that I have an app and it should know that I'm on my phone and should log me in then I have to do emails and then email code and then this that and the other and then can't get a menu and then who cares 15 times trying to log in and just keeps looping back to the code of your email you have to go to your email why I'm already on my phone I should be validated so I said forget it and I went somewhere else guess I'm not the only one with the one star rating huh kind of like when McDonald's got rid of Frontline it's cuz they really don't care about customers

24 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Its not a good app if something is…

Its not a good app if something is missing from your order you just go around in circles and speak to a useless bot thats no help and doesnt recognise reciept.
Called mcdonalds and said the main burger is missing and theres nothing they can do once its delivered. Never ordering again

9 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ordered food

Ordered food. When arrived. Items missing. Impossible to contact anyone to dispute it. Worst app ever and a complete con. Avoid at all costs.

9 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible experience

Horrible experience! I tried to use the app for the first time because you get "benefits" for using it...it had me enter the location 4 separate times (again, and again, and again, and again), but when i placed my order and went to the location (1818 N. Monroe) to pick it up - they didn't have it!! They had it at 1944 N. Monroe (which doesn't even exist here!) - the employee at the McDonalds sent me to 6321 N Monroe St (who also didn't have my order!). What a horrible experience!!! I drove over 6 miles and waisted my entire lunch break with my son who came to visit me at work. not to mention my entire 1hr. lunch break, also wasted. The icing on the cake was the 2 "managers" Mary and Hizel? wouldn't help me in any way. I want my money back and my time!!!

7 april 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

We ate in side in the playland area

We ate inside in the playland area. The food was good, but the playland was filthy! We found out there was slime on the playland slide when my granddaughter came out and her clothes were covered in it and ruined. I let an associate know of a spill on the slide, and the employee went to hand me a wet towel to clean it up. Seriously???? WTF. Then proceeded to let me know that when they got more help,he would send someone to clean it up. Never again. This is wrong on many levels. An employee never came out. Another father with 2 sons came in soon after. The father notified the employee who brought them their food that their was slime in the slide. The employee said "oh okay" and never returned to clean it.

5 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Taken payment twice 😡😡

They took 2 payments out of my account and they won't give the second payment back because I haven't got the receipt 🧾 it's a disgrace you can't take £45 twice and not give it back, I'm having to deal with the bank now

16 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely disgusting service of an app…

Absolutely disgusting service of an app I made an order items where missing when I came to report it on the app it asked to upload a receipt the receipt was never recognised no matter how many times I uploaded it!
Meas was ruined 😡 never again the app will get deleted

23 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst app ever!!!

Worst app ever!!!! Slow, doesn't really let you order anything. When comes to paying, option isn't available and ask you to review the order but doesn't say what is wrong. Rubbish for such a big company! Should invest more in the app so people can actually use it!

23 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Robbers and con artists

If I could give no stars I would have. I used the app to order 2 cheese burgers, and a Philly Stack meal. The 2 cheese burgers, and the fries and drink for the Philly stack arrived BUT no Philly burger. I complained and asked for a refund. They are refunding me £2.78. The Philly stack burger on his own is about £6. I’ve tried to complain but just get the same automated bot. I’ve deleted my account and deleted the app. Absolutely disgusting. How can they give a £2.78 refund when food worth over £6 didn’t arrive. Nice business if you can get away with it. Con artists. I won’t be buying McDonalds for a very very long time.

17 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not order mcdelivery at all cost I…

Do not order mcdelivery at all cost I received half my order phoned McDonald’s they wouldn’t do anything told me to contact uber for refund they told me under McDonalds policy I don’t get a refund I will never use them again

15 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am missing half my food on my…

I am missing half my food on my delivery. And,there is now means to contact the restaurant or,customer services. Nothing! Just the app that don't work and leads your round in circles until you realise, you have just been robbed.

I finally got in touch with someone at uber eats and they refunded the missing items. When I insisted on a full refund as, nobody who pays for a service should go through what we went through last night. They told me to take it up with mcdonald's. And, would you believe! They say, I need to take it up with uber eats.

I told them I'll be leaving honest reviews. And, they couldn't of given a rats anus.

DO NOT USE THIS APP !!
AND, THINK TWICE BEFORE USING UBER EATS !!

5 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Useless app

Useless app, consistently non responsive especially when you try to use any special offers. They will not add to your order. Infuriating

5 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

For a company the size of McDonalds

For a company the size of McDonalds, this app is really no where near acceptable. Whoever designed this app should be fired and also banned from making any other app, it's like it was designed by a child, that has had no education, has been spun around twenty times and sent into a mirror maze.
Extremely slow, fails to work and makes you look like an idiot when in a queue with loads of people. Totally embarrassing.
Just drop your prices and quit it with all the loyalty and points crap.
Just an update : just had an email from McDonald's blaming the user (me), and basically saying I am lying that the app is working. A look down some of the below comments shows that we all must be liars eh?

24 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a really bad app.Ordered twice…

This is a really bad app.Ordered twice off it and first time driver got lost and than changed driver.zFood arrived cold .Unable to complain on app and noone answers email .Order breakfast this morning aot of items missing .Phoned to complain was shut down with go on app .Knowing that once you paid there don't give a toss..Instead blaming the staff for not packing right orders.But no offer of refund .

22 februari 2025
Review zonder uitnodiging

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