Moorcroft Debt Recovery Reviews 

333
TrustScore 4 uit 5

3,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was made to feel relaxed these people are very understanding don't rush you Ime glad I phoned now no more not answering phone calls or ignoring letters I actually feel better 13

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you for being here for us in challenging times. To be honest, I have a lot of respect for all of you for make it easy to pay back our debts, and I wish I'll remember the name of the lady I've b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Moorcroft keep ringing me most mornings and its never an actual person, always an automated service looking for someone with a different name to me, today I received a text message looking for the sam... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Moorcroft agents that I have dealt with have been very helpful, friendly, respectful and non judgemental. In all honesty I'd rather deal with Moorcroft agents than the company in question.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Incassobureau
  2. Incasseerder

Geschreven door het bedrijf

Moorcroft Debt Recovery Ltd. is one of the UK’s leading and well established Debt Collection Agencies. We provide consumer and commercial debt collection services in the UK for clients across key financial sectors. We understand that everyone's situation is different. Our aim is to understand your individual circumstances in order to agree the right solution for you. At any one time we are assisting over one million customers to help clear their debts, and you can trust us to handle your account in a secure and professional manner. Moorcroft Debt Recovery Ltd. is authorised and regulated by the Financial Conduct Authority. We are also members of the Credit Services Association and seek to adhere to their code of practice.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

333 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,8

Alle reviews

(333)

131 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Received letter saying that I owe them…

Received letter saying that I owe them money from EBAY Commerce UK Ltd.
My Ebay account is £0.00. Reported to Ebay Spoof EMAIL ebay.co.uk
Tried Chat Bot with them quoting reference number and all they wanted was more personal details of which I refused, they ended the chat while I was still replying.
How Rude !
Seems they are sending out random letters with no proof of what it is for.

16 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wrong person wrong address needs to have more training in dealing with debt recovery totally unprofessional company recently been hassled by telephone…

Have recently been hassled by telephone calls from these unprofessional company demanding I give them my details when I refuse to hand over my personal details by phone they advise me they cannot discuss the debt that is related to the conversation with the advisor I then request a letter from them regarding some debt apparently I have with them when the letter arrived at my personal address it is not addressed to me someone totally different so you can't speak to them because I will not give them my personal details and handover my date of birth etc this company is completely harassing me in regard of someone else and I still refuse to give them my details so they cannot discuss the case over the phone I think this firm needs to reconsider our day continued their business as I will take this further if I have another call or a letter from these unprofessional people

15 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not give your personal details

Received a letter saying I owe £135 to PayPal I checked my PayPal account , the one I never used in over ten years and it said 0.00 they asked for my date of birth I said no they said they knew who it was with reference number I said I have not give you reference number they said they knew me through my phone number I said I’ve changed it recently and only close friends knew it they said we need date of birth to go through security? Do not phone or give any details please

31 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I'm going to the police to file a…

I'm going to the police to file a harassment order against you!!!

I have paid you... Fk knows what I even paid you for!!!!! You're still harrassing me saying I haven't paid when I have.

I have my proof and I was told to send it via email. I never received where to even send it to.

Should be on your statement that a payment from me has came through. Do your fkin jobs!!!!! Lazy!

I'm going to the police with my evidence and filing a report for harrasment and distress. Any more and I will be taking you to court!!!!!!!! Stupid c****. Do your fkin jobs properly. Robbing innocent people. Scum bags

30 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly and helpful staff!

Spoke to Josh Barber and he was very friendly and quick to help me resolve all of my questions. Honestly the most pleasant conversation I have every had about money and very happy to help and answer my (many) questions. (Please reward him for his hard work if possible ☺️)

12 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Honestly

Honestly this company are a bunch of con artists. I had a very old eBay account that had a £2 debt with it and now I’ve had a letter saying I owe £131.40 really this company is full of scammers I’m not being funny but a P.O. Box not even at your company address

26 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really helpful

Really helpful, polite and understanding. The agent I spoke to was more than helpful. Really polite and very informative and manage to help me pay my debt with a very reasonable repayment. Thank you Nayaz you were a massive help.

20 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have a very ill patient nick Jordan

I have a very ill patient nick Jordan. Some woman I think is saying he's Mrs Nicky Jordan. This person is on suicide watch. Constant calls he doesn't understand. Reported to police please be careful this is a very very ill man

5 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute scam

Received emails from these guys randomly about a debt owed to HSBC.

I closed my account 2 years ago and obviously any slight overdraft was settled before then.

Go slide a gherkin up your rear.

15 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Who the hell is Don Lennox

I receive umpteen calls a day from this company looking for someone who I’ve never heard of. I’ve lived in my house for 24 years and have had the same landline number for all these years. It’s a recorded message so can’t even tell an actual human this as when I call the number on their website ‘contact us’ section, they want a four digit number which I don’t have because I’m not who they are looking for. I’m going to lodge a complaint with the FCA because these calls are unsolicited.

21 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Who is still allowing this scum

Harassment without proof I owe you scum nothing soon you will receive a harrasment order.
22 calls in a matter of 2 days.
Today I was asked to contact you,you say paypal asked you for recovery, funny I owe nothing
Confirmed via PayPal my account was closed and payments came from my bank not PayPal.
I had no notification from paypal which today confirmed if I owed anything I would have been contacted, and I haven't.
And my account with PayPal would stay open until such debt was cleared I have all proof.
We can sort it out in court fine then I shall be serving you .
So you just carry on doing your dirty deed .
Your company I've reported to all relevant parties.
You are scum of the earth .
Only got to read on here says it all.
So just you back off,or see you in court with a notice from my solicitor, yes I have one .
So just back off and crawl under the stone you came from.

28 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not even deal with this company

Do not even deal with this company. Con artists. Will not be getting a penny out of me regardless of how many letters they send. Still waiting for my SAR nothing after 40 days. Reported to The Ombudsman, and other relevant authorities. I will with no doubt take Moorcroft Debt Recovery to The Courts of Law which they clearly know nothing about. They have also failed to comply with my letter sent recorded delivery and via email to not harrass evidence stacking up nicely.

24 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Untrustworthy

I received a letter from them in regards to an alleged debt. Honestly speaking, I had no knowledge of this debt prior to this letter.
I requested evidence of the alleged debt, they were unable to provide evidence.

Action taken:

Reported to - Action Fraud
- Financial Ombudsman
- Credit Services Association

Complaint to - MOORCFROFT Compliance Team

Evidence package in development to send to:
Information Commissioners` Office
Financial Conduct Authority

2 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

crap company , nothing helpful about them

called me after i added my phone number to their website as i had received a letter to my home address , they could not find my address and was asking me to disclose personal information. if you are calling me for a supposed debt YOU SHOULD HAVE THE INFORMATION!
they then harassed my phone to the point i blocked them
they are clutching at straws

3 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM

I can't believe these SCAMMERS are allowed to operate in the UK. Paypal just do something and stop these Scammers. Do not contact them, they are SCAM.

5 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrendous company they call everyone…

Horrendous company they call everyone by their wrong name they can barely string a sentence together! They chase debt for non existing debt! They are an awful company and affiliated with BT so not ever deal with these people! They harass customers!

5 december 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer