Thank you for being here for us in challenging times. To be honest, I have a lot of respect for all of you for make it easy to pay back our debts, and I wish I'll remember the name of the lady I've b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Moorcroft keep ringing me most mornings and its never an actual person, always an automated service looking for someone with a different name to me, today I received a text message looking for the sam... Toon meer
Bedrijf heeft geantwoord
The Moorcroft agents that I have dealt with have been very helpful, friendly, respectful and non judgemental. In all honesty I'd rather deal with Moorcroft agents than the company in question.
Bedrijf heeft geantwoord
They didn't go around different departments to give me my answers debt company but good at what they do be honest and helps there
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Moorcroft Debt Recovery Ltd. is one of the UK’s leading and well established Debt Collection Agencies. We provide consumer and commercial debt collection services in the UK for clients across key financial sectors. We understand that everyone's situation is different. Our aim is to understand your individual circumstances in order to agree the right solution for you. At any one time we are assisting over one million customers to help clear their debts, and you can trust us to handle your account in a secure and professional manner. Moorcroft Debt Recovery Ltd. is authorised and regulated by the Financial Conduct Authority. We are also members of the Credit Services Association and seek to adhere to their code of practice.
Contactgegevens
Moorcroft House, 2 Spring Gardens, SK1 4AJ, Stockport, Verenigd Koninkrijk
- 01614752858
- customers@moorgroup.com
- www.mdrl.co.uk
3,7
Gemiddeld
331 reviews
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Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Professional understanding and helpful
Professional and helpful from start to finish of my call.
Understanding of my situation and able to agree an outcome that worked for both parties. l honestly felt a sense of relief after our discussions.
19 maart 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
My experience with moorcroft are very…
My experience with moorcroft are very understanding and friendly and helpful to people who don’t have much that are paying a debt
18 maart 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
Indian tried to scam me workin in…
Indian tried to scam me workin in moorcraft
17 maart 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We have tried reaching out to you about this so we can provide further assistance, but have not received a reply.
Please be assured we are here to help. Please contact us by phone on 0161 475 2858, email customers@moorgroup.com, or request an online chat with a live service agent at www.MDRL.co.uk to discuss this matter further.
With regards,
Moorcroft Debt Recovery Ltd.
Fraudulent company
Moorcroft sent a letter to my home address claiming I owed money. When calling them they stated that Paypal had instructed them to collect a debt.
I contacted Paypal immediately who informed me that there was no money owed.
When I called Moorcroft back they stated that I was incorrect and the money was owed but they couldn't provide me with any details of the debt and it's origins!
100% scam artists.
BE VERY CAREFUL WITH THIS COMPANY.
16 maart 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We have tried reaching out to you about this so we can provide further assistance, but have not received a reply.
Please be assured we are here to help. Please contact us by phone on 0161 475 2858, email customers@moorgroup.com, or request an online chat with a live service agent at www.MDRL.co.uk to discuss this matter further.
With regards,
Moorcroft Debt Recovery Ltd.
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
There was know hanging about really…
There was know hanging about really nice people to deal with very helpful what more could i say, only thank so much for all your help, thank you
10 maart 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
A company with zero morals
A company that got involved in a case against me that was totally fabricated and untrue. If moorcroft are looking for positive reviews then speak to the victims of the multinationals first before threatening and getting heavy handed. AVOID where possible.
18 februari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We have tried reaching out to you about this so we can provide further assistance, but have not received a reply.
Please be assured we are here to help. Please contact us by phone on 0161 475 2858, email customers@moorgroup.com, or request an online chat with a live service agent at www.MDRL.co.uk to discuss this matter further.
With regards,
Moorcroft Debt Recovery Ltd.
The lady I spoke to was very…
The lady I spoke to was very understanding to my personal situation.She gave me a few options to sort things out.was nice to talk to dept recovery ppl with out them being judgmental and patronising.
20 februari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
I spoke to a guy named Charlie he was…
I spoke to a guy named Charlie he was very professional and polite and solved the issue I had within minutes and we settled for a payment plan that was affordable for me
12 februari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
Great customer service
The company are polite and professional. They do not put you under pressure and are happy to listen to any concerns
9 februari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
Worst job experience ever had.
Worked there for under 3 months, worst experience ever. This is the first job I have been dismissed for “productivity, lateness, too many days off and they added later manners on the call”. This was never mentioned to me prior to the dismissal despite asking questions on what I could improve on. Not sure why they said if I wanted to appeal the decision had to write it on a letter and send it to them. I had also a health condition with a doctors note which I handed in 2 weeks before my dismissal, team leader never mentioned any wrong doing nor anything I could improve on other than giving an example on her tone on the phone call. No first warning nor final warning. Makes sense why they are always hiring. Concerning for a company that’s ment to be FCA regulated. I was also dismissed the week after having the best productivity time in the office. Office manager never said a word to me of any wrong doing until the dismissal. I had the best productivity times in the office the week before the dismissal too and team leader was even congratulating me. And the company keep flagging my reviews as defamatory so I have to keep re-editing it and can not post everything nor tell the full story. Would avoid this company. Everything mentioned has been my real personal experience and is therefore not defamatory if it’s the truth. Also been keeping records of everything just in case.
28 november 2025
Review zonder uitnodiging
Compassionate & understanding . . .
Moorcroft have dealt with my account with the utmost respect. I'm regularly reassured and made to feel in control. Thank you to all involved.
3 februari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
Fast Payments.
Everything is Fine so far, I enjoy making payments online. It is easier and quicker then calling up on the Phone. My Debt is going down slowly, Which is great.
31 januari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
Very fair and supportive
Very fair and supportive. Very professional approach and friendly manners with view to resolve only.
30 januari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
Tha account I thought was closed
As with all debt recovery you always think the worst, I expected to be told that the bill had increased, however I was pleased to find out that it had remained the same. Moorcroft’s customer relations agent was polite and cheerful and helped me through the process and I soon had the bill paid. She then advised me to contact my provider as the account was still open and would incur charges again. I had been to my provider on two occasions and was told it was closed, so it’s a trip for tonight.
6 januari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
Moorcroft Debt Recovery Ltd
STOP SENDING LETTERS OUT TO MY HOUSE
STOP SENDING LETTERS OUT TO MY HOUSE! YOU AND TELEFÓNICA 02 UK LTD ARE NOT GETTING A SINGLE PENNY FROM ME!! I OWETHESE CLOWNS NOTHING! STOP WASTING YOUR TIME!! STILL SENDING LETTERS OUT TO MY HOUSE! THANKS! I AM WIPING MY ARSE WITH THEM!
17 januari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Thank you for taking the time to leave your business review. All feedback is very important to us as it helps to ensure we provide the best possible service, and act to achieve good outcomes, for our customers.
Please be assured we are here to help. To enable us to provide further assistance, please contact us by phone on 0161 475 2858 or visit our website www.MDRL.co.uk to discuss this matter further.
I enjoyed speaking with the staff
I enjoyed speaking with the staff. They were very supportive, helpful, considerate and compassionate people.
They recognised my mental health and spoke with me about it so they could be more understanding and helpful.
16 januari 2026
Review zonder uitnodiging
Antwoord van Moorcroft Debt Recovery
Hi,
Thank you for taking the time to leave your business review. We are here to help our customers and it is great to know our service met your expectations.
With regards,
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