Stuffed my order.up lied about cropping.gave me half a phot whichbi payed hundreds of dollars forthen phew every made up excuse on the planet to avoid giving me my money back.theae people are appaulin... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I spent some time searching for images that would help in a family history thing I'm doing. I found 2 images that instantly resonated with persons and timeline period. I initially looked for 6×4 image... Toon meer
Bedrijf heeft geantwoord
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... Toon meer
Bedrijf heeft geantwoord
This was the third canvas i have purchased from this company which sadly arrived marked, however ,within 1 day ,a new way was sorted and depatched and arrived looking fabulous. Excellent service as al... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Contactgegevens
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, Verenigd Koninkrijk
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4,4
Uitstekend
310 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Another wonderful card and exceptional…
Another wonderful card and exceptional archive choice - with much appreciated super quick delivery. Thank you for existing and for catering to specific briefs.
5 januari 2026
Antwoord van Media Storehouse
Thank you for your lovely feedback Rhonagh ! We’re glad to hear that you enjoyed the cards and our archive selection. It really means a lot to us that our efforts to cater to specific briefs are appreciated, and we’re delighted the delivery was quick and hassle-free too.
The product arrived as scheduled
The product arrived as scheduled, and its quality matched the description well.
30 december 2025
Review zonder uitnodiging
Antwoord van Media Storehouse
Thank you for your feedback! We’re pleased to hear that your order arrived on time and met your expectations. We really appreciate you taking the time to share your experience Christopher.
No information!
I don’t know if this company is a scam? I ordered a puzzle and waited two weeks for a update. No updates and no information about the delivery. But my card has been debited. Maybe it’s because I am a scandinavian customer?
19 december 2025
Review zonder uitnodiging
Antwoord van Media Storehouse
We’re sorry for the delay and the lack of updates. However, we did send a direct email on 14 December explaining that we are currently experiencing a high volume of orders.
We’re pleased to confirm that your order has now been shipped, and you should have received a further email confirming this. We apologise again for the delay. Please be assured that we are a legitimate company, and international, including those to Scandinavia, may take longer during busy periods.
Ordered the biggest canvas print and am…
Ordered the biggest canvas print and am very impressed with the quality of the frame and the actual print quality
25 november 2025
Antwoord van Media Storehouse
Thank you so much for your wonderful feedback Ricky!
We’re delighted to hear that you’re impressed with both the frame and the print quality too. It’s great to know the product met your expectations 🙂
Antwoord van Media Storehouse
Thank you so much for your kind words Christopher! We’re delighted to hear your prints arrived safely and in perfect condition. Your support really means a lot to us 🙂
Photo is great
Photo is great, better than the the advert. Arrived so quickly. Very happy with this supplier.
25 november 2025
Antwoord van Media Storehouse
Thank you so much for your kind words Timothy! It's good to hear that you’re happy with the print and that it arrived quickly. Your feedback means a lot to us, and we look forward to serving you again in the future 🙂
Antwoord van Media Storehouse
Your feedback really means a lot to the team and we hope you enjoy your canvas print Martyn 🙂
Excellent quality of product with…
Excellent quality of product with excellent package and delivered on time.
25 november 2025
Antwoord van Media Storehouse
Thank you so much for your excellent review and for choosing Media Storehouse.
It's lovely to hear you are pleased with the print quality, the packaging, and that your order arrived on time too
Your support is truly appreciated, and the team looks forward to helping you again in the future James 🙂
Great service!
27 oktober 2025
Antwoord van Media Storehouse
Thank you for leaving a 5-star review Declan and for choosing Media Storehouse for your print 🙂
It would have been a five star review…
It would have been a five star review except for the image quality issues with the two poster prints initially sent. If we would have received the same quality as we did with the replacement posters, 5s all the way.
28 oktober 2025
Antwoord van Media Storehouse
Thank you for your feedback Norm.
As explained in our direct message, each print is made to order and the final result depends on the layout option chosen at checkout, with clear previews shown before purchase. Your original prints were produced according to the selected settings, but we understand how details can be missed therefore, as a goodwill gesture, we manually adjusted the layout, added a small border, and removed the mark for your replacements. We’re pleased to hear the new prints arrived in the quality you expected.
Not at all pleased with the quality of the reproduction
Not at all pleased with the quality of the reproduction. Colors look washed out, faces are blurred and indistinct. Paper quality is good.
28 oktober 2025
Antwoord van Media Storehouse
Our prints are produced using high-resolution files that are not edited prior to production, ensuring an accurate representation of the original artwork. The quality of some historical images can vary depending on the age and condition of the original photograph or document.
We always encourage customers to review the product description and preview images carefully before purchase to ensure the item meets requirements nevertheless we’re sorry to hear the print didn’t meet your expectations but appreciate your feedback John.
Very easy and quick delivery
28 oktober 2025
Antwoord van Media Storehouse
Thank you so much for your feedback! We’re delighted to hear that you found the process easy and that delivery was quick. We really appreciate you taking the time to share your experience Keith.
The item was delivered when it was…
The item was delivered when it was promised and the item was of good quality per its description
27 oktober 2025
Antwoord van Media Storehouse
Thank you for your kind feedback! We’re very pleased to hear that your framed print order arrived on time and that the quality matched your expectations. We truly appreciate you taking the time to share your experience Darrell.
A great service
Fabulous company. Clear updates on delivery and item well packaged. My sister in law loved her framed print.
27 oktober 2025
Antwoord van Media Storehouse
Thank you so much for your wonderful feedback! We’re thrilled to hear that your sister-in-law loved her framed print and that you were happy with the updates and packaging. We really appreciate you taking the time to share your experience Helen.
Antwoord van Media Storehouse
Thanks so much Dianah. It’s great to hear our service was quick and efficient 🙂
quality-price ratio to be improved
26 september 2025
Antwoord van Media Storehouse
We appreciate your input Giovanni - we strive to provide products that offer both excellent quality and value 🙂
The picture arrived on time and the…
The picture arrived on time and the quality of the item is excellent and worth the money. Thank you Mrs e Ryan
26 september 2025
Antwoord van Media Storehouse
We appreciate your feedback, Elizabeth. It’s great to hear that your print arrived promptly and met your expectations in quality 🙂
Mudlarking 1904 - nice print and good delivery service.Easy ordering and delivery with updates…
Easy ordering and delivery with updates given. The print itself was very nice and as shown online. No problems - such as damage.
I would have liked the print to be titled. It is a gift and would like the recipient to understand the relevance of the subject matter, rather than explain it separately.
26 september 2025
Antwoord van Media Storehouse
Thank you for your feedback Cheryl. We’re delighted to hear that the ordering and delivery process was smooth and that you’re happy with the print.
We understand that adding context can be important, especially for gifts. We do offer customers the option to add captions or titles to prints, which can help highlight the relevance of the subject matter for the recipient and hope this will be helpful for any future orders 🙂
Fantastic customer service
My package came damaged and I received a new one lightning fast without question ....excellent customer service!!
26 september 2025
Antwoord van Media Storehouse
Thanks so much for your feedback Lisa! We’re glad we could resolve this quickly and provide excellent service too 🙂
Very poor quality
I ordered a "museum quality" print of a painting. The "museum quality" print had muddy colors and many of the figure's faces had either blurry features or no facial features at all. Whoever is creating these prints is doing a terrible job. I returned the print for a refund.
26 september 2025
Antwoord van Media Storehouse
We’re sorry the print did not meet your expectations Susan.
As explained in our direct message, fine art prints can vary in appearance due to the age and condition of the original artwork. All our prints are professionally produced using pigment-based inks, providing an accurate representation of the original, though they may appear softer or differently textured than photo prints.
We aim to ensure high-resolution prints suitable for their size, but factors like viewing distance and the nature of the artwork can affect perceived clarity. We apologise this print fell short and appreciate you returning it for a refund.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.