This was my second order from Melon and Starfish and it has been just as wonderfully straightforward as the first one. It arrived quickly and was perfectly wrapped, and with free gifts too which are a... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... Toon meer
Bedrijf heeft geantwoord
Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Ma... Toon meer
Bedrijf heeft geantwoord
I’ve been a customer for a few years now and I highly recommend them. Products are authentic, they provide free samples with every order, and they pay attention to and action any notes you add to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.
Contactgegevens
Manchester, Verenigd Koninkrijk
- hello@melonandstarfish.com
- www.melonandstarfish.com
4,5
Uitstekend
254 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
LOVE melon and Starfish!!!
This was my second order from Melon and Starfish and it has been just as wonderfully straightforward as the first one. It arrived quickly and was perfectly wrapped, and with free gifts too which are always a treat! Thank you Melon and Starfish!! 🥰
18 mei 2026
Great products and quick delivery!
It’s the first I order from them. The delivery was quick and the products are great. Looking forward to get something else from this shop :)
7 juli 2026
Great products
Great products, fast delivery, fab customer service and I always get a couple of great free products.
11 juni 2026
Antwoord van Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
Cute and simple for daily beauty needs!
Such a cute and easy to use website! Absolutely love the wide range of products and delivery was so reliable and smooth. Can’t wait to order here again!
8 juni 2026
Antwoord van Melon + Starfish
Thank you for taking the time to share such kind words, we truly appreciate it.
The best price and quick delivery
27 mei 2026
Antwoord van Melon + Starfish
Thank you for your kind words.
Antwoord van Melon + Starfish
Thank you for your kind words.
Order not fulfilled
Initially impressed by price point and clarity of communication. Then order cancelled without any explanation why.
22 mei 2026
Antwoord van Melon + Starfish
Hi Joanna,
We sincerely apologise that your order was cancelled and that our team did not contact you at the time to let you know.
Following our investigation, we found that the cancellation was carried out by our warehouse team due to the product being damaged. Unfortunately, the correct procedure was not followed on our system, which meant you were not notified of the cancellation when this happened.
We completely understand how frustrating this must have been and are very sorry for both the inconvenience and lack of communication. We are reviewing this internally to help ensure this does not happen again in future.
Please let us know if there is anything further we can assist you with.
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
First time order
First time order. Item ordered genuine.
Arrived on time. No issues. Would order again. Recommend.
18 april 2026
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Exactly the product I was looking for.
27 maart 2026
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
the product is horrible ended up in…
the product is horrible ended up in hospital with server skin reaction and had to have steroids this is a horrible product and the company is a fraud selling unlicensed products do not buy your skin will not thankyou
20 maart 2026
Review zonder uitnodiging
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Always a great experience
Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Maybe the only downside is a few things sell out which is disappointing but it’s to be expected. Will certainly keep buying all my skincare with Melon + Starfish in the future!
12 maart 2026
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
I’ve been a customer for a few years…
I’ve been a customer for a few years now and I highly recommend them.
Products are authentic, they provide free samples with every order, and they pay attention to and action any notes you add to your order. It might be considered a small thing but I really appreciate it as it avoids issues with lost or stolen parcels and is opposite to what I’ve experienced with other K-beauty sellers.
4 maart 2026
Review zonder uitnodiging
Antwoord van Melon + Starfish
Hi,
Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.
We look forward to serving you again soon!
Good selection of products
20 februari 2026
Antwoord van Melon + Starfish
Thank you for your kind words.
Great Experience
Quick shipping, cute packaging, and I got free samples even though I only bought 1 item. Amazing, thank you!
7 februari 2026
Review zonder uitnodiging
Antwoord van Melon + Starfish
Thank you for your kind words.
Antwoord van Melon + Starfish
Thank you for your kind feedback.
I have not received it
I have not received it. It is still at the FedEx facility in the UK stating it awaits information for the seller!
2 december 2025
Antwoord van Melon + Starfish
Hi, thank you for your review. We will check with the courier on this shipment to the USA and update you as soon as possible. Please note that deliveries to the USA from the UK take between 7-30 working days due to various factors, as per the Shipping information during your checkout process. Please do not hesitate to email us regarding your parcel as the first point of contact, as we are always happy to help since your parcel is going overseas.
Amazing!!
Amazing!!! I recommend to every soul out there!! It is not what I ordered vs what i got at all. Everything came exactly how they looked in the pictures, they all did everything that the information said it would do, and they all came on time. I mean, on time delivery, amazing, 100% recommend this website!!
5 november 2025
Antwoord van Melon + Starfish
Thank you! I’m really glad to hear you had a positive experience—it means a lot.
Fast delivery and product as advertised!
I’m really satisfied with my purchase! The products were as advertised and delivery was quick.
31 oktober 2025
Antwoord van Melon + Starfish
Thanks a lot for the positive feedback! I’m so glad you had a great experience.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.