merciamovers Reviews 

I just wanted to say a big thank you to Mercia Movers.

I have received my goods that were shipped to New York. Just finished unpacking and everything is here and no damage to report.

They have helped at what was a stressful time moving countries for me an my family into a very positive experience.

Thank you to all involved

Excellent service. The team were extremely accommodating and patient throughout the process of my move to the Netherlands. They kept things simple and provided explanations of all the processes needed for import/export of personal effects. They demonstrated flexibility through what would otherwise be a stressful process. Everything arrived on schedule, undamaged and was put in place in my new apartment.I highly recommend Mercia Movers.

Mercia Movers - possibly the most professional removal service I've ever used. Fast, efficient back office and really pleasant packing team who looked after our belingings as though they were theirs! Can't ask for more.

What a disaster. Lots of broken items. Complete nonchalence from the company. 40 YEARS of Naval
Service and lots of my service memobrillia have been broken beyond repair, yes its sentimental but they dont give a complete damn. Lots of our possessions were broken/damaged. Be aware of the insurance they propose, doesnt mean a complete jot. Unprofessinal, uncaring and complete up for the cash cow. £3400 to pay for our possessions to get to Spain, I estimate we have over £1000 of damage, do they care, No !!!!!

Had a great moving experience with Mercia Movers. Their pricing is excellent and the service I got was great. I especially appreciated their responsiveness and readiness to answer any questions I had about the process and my move. The staff at both ends of the move was friendly, helpful, professional, and competent. International moving is exceedingly stressful - the moving company you end up using is like your partner in that process. Make sure, you choose your partner wisely - I can wholeheartedly recommend Mercia Movers!

Amazing service from start to finish.
The whole team was really helpful and professional. A big thanks to Raj and Debbie who were really helpful to make our move smooth.
It was a really important move for us as we decided to relocate to France after having spent 5 years in the UK and we couldn't have picked a better removal firm than Mercia.
I recommend everyone who needs a removal company !

Excellent 5 star service from start to finish.
The whole team were helpful , professional & nothing too much trouble . Always ready to answer any queries & give reassurance which made our move to Germany so much easier .
It was a big international move for us & we couldn't have picked a better removals firm than Mercia.
Highly recommended!

On my hunt for movers to take care of our move from Bath to Belgium, I'd accidentally gotten two quotes from Mercia.

One was £4580 for 750cbft on a shared freight truck with a turnover time of 4 days, and the other quote was £3300 for 1060cbft (2 Lutons) with a turnover time of 1 night; this in itself was a bit of a red flag and the disparity was never truly explained.

Nethertheless, we went with the cheaper (and superior) option of 2 dedicated Luton vans and 2 moving guys to load/unload.

Everything was good until the actual move itself. As this was a 1 day turnaround to move to another country, time was tight. But our collection window was moved 3 days before, from 9-12h to 10-13h that had a huge knock on effect for the logistics (cleaners, travelling etc.).

On the morning of the move we were not contacted to be given an estimated arrival time, so I contacted the office. I contacted them again at 12pm as the drivers had still not turned up, nor had I been given even an estimation as to when they might. I was also repeatedly told by the gentleman on the phone that "it was clear I was getting very stressed" (very helpful, thank you). By 12:45pm I started panicking, but finally one driver turned up at our storage unit, and the other driver didn't turn up at our house until 1:30pm. They took a while to load, and were still doing it when our cleaners arrived. They were done at 4:30pm, and we didn't arrive in Belgium until 3am.
They didn't pack in a very secure way, using no ropes to tie anything down that did result in quite a lot of furniture scratches.

On moving day we were once again given no indication as to what time the movers would arrival (but they knew the 'lift' would be here at 12pm) and they arrived at 11:50am.

I'm not sure why they can't simply call on the day of to give a rough estimate [we all use sat nav these days]? We found it all quite stressful.

Shoutout to Rebecca Vaughan who was more than helpful leading up to the move.

Efficient, competitive, timely service and very courteous staff.

After considerable research I chose Mercia Movers to move my furniture from Shropshire to Dallas, Texas and it proved to be absolutely the right decision. From the start they were extremely helpful and answered all my numerous questions. I lived on my own and some of the form filling was a little stressful but Debbie, Martin and Simon helped me. The five guys, including Lee and Dave, who expertly packed up my contents were amazing (and strong); nothing was too much trouble (despite the heavy furniture) and had a sense of humour at all times. My furniture arrived in Dallas almost eight weeks to the date that it was collected. I would recommend Mercia Movers to anyone; they did everything and more they said they would. Thank you very very much x

All personnel at Mercia Movers were amazing from the start.
This is a very stressful time for us as we are not only moving home but also moving overseas. We truly valued their excellent communication and customer service. Very helpful, reliable and good value for money.
The crew member arrived promptly and ensured all our items were handle with extra care. We would most certainly recommend Mercia Movers! 10/10.

Mercia Movers delivered a 5 star service. They were excellent in clarifying all our questions about the moving process and the dreaded Brexit consequences and impacts. The service delivered was of very high quality with zero damage or missing items. We were always well informed about progress and were able to plan everything correctly because of this. A special word for Martin Powell whose kindness, knowledge and customer care was stellar. Thank you.

Excellent service, the crew where fantastic very polite, nothing was too much trouble for them. For our 2 day move I couldn't have had a better company highly recommend them

My name is Tony and I have to say that merciamovers. co.uk was the best move me and my wife made when we hired them to move our furniture from France to England the two men that came were great they took charge and moved everything they were very respectful to our property and very pleasant to the both of us getting in touch with the company was so easy we spoke on the phone and that was it Merciamovers took over and done everything for us from start to finish and we would definitely use them again we can not thank them enough for what they did they take all the stress out of moving they are great thank you very much MERCIAMOVERS Great move thanks Tony Bette Brice

Mercia moved us from UK to Australia, they packed in Jan, received our container last week, May. The standard of packing was so poor, so disappointed after such great experience from our initial enquiry and with the arrangements for the move, good communication throughout including here in Australia. BUT no wardrobe boxes used, clothes stuffed into boxes, pictures and breakables not wrapped just piled in together, result is lots of broken glass, smashed mirror, a smashed wooden bed frame. Several items of sentimental value broken that can't be replaced. The unpacking team in Australia took notes and ensured we took photos as they opened boxes as packing so poor. Just really disappointed, and now have to wonder cynically if the great communication is just to get the business, then no care taken. We've had an email apology. Surely a key element of service for a removal company is a high standard of packing. Now have to deal with insurance claim, not really what you want to be doing when you've not long arrived in a new country. We won't be recommending Mercia.

Just want to thank Mercia for great communication and follow up in helping us plan our move to New Zealand. Thanks Martin for follow up which was much better than competitors. I would recommend Mercia on this basis alone.

We recently moved from London to Rome, Italy. Merciamovers were very accommodating as we returned to them after hearing other quotes, reviewing theirs as we reduced the list of items. Really good value for money, super-helpful with all our doubts and questions, punctual and reliable, and very friendly and supportive.

We recently completed a move from Cardiff to Amsterdam. After getting a few quotes, Mercia Movers stood out as the clear choice for us. Rebecca was very quick to provide a quote and answered all our questions. We also appreciated all the support from Martin (with payments) and Debbie who helped us to prepare all our documents for customs. Debbie also kept us informed of when we could expect our items to arrive in Amsterdam. Our items arrived in just over 5 weeks. The collection and delivery teams were punctual, polite, efficient and extremely careful with our items. We couldn't recommend more and will certainly use Mercia Movers again when we make plans to return to the UK!

Mercia were professional all the way through from the initial sales engagement from Simon all the way through to the operation and removal. Debbie and the team kept me up to date and responded quickly to any queries. On the removal days Lee, Dave and their team had great attention to detail and were very caring and fun to deal with. Would highly recommend this company 'Great team who really care about their customers'!!

We needed to find away of getting our possessions from the Island of Madeira to UK, after many failed attempts we found Merciamovers. From start to finish Kate was superb. All boxes arrived, extremely efficient and great communication. Everything she did was very much appreciated.