Millets - Andover Reviews 

337
TrustScore 5 uit 5

4,9

29 High Street, SP10 1LJ Andover, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Staff in store were fabulous in helping me choose a North ridge jacket for my grandson as berghaus were all out stock .girl was lovely knew her products .sad to see shop closing .I'd definitely keep h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came in and bought some hand warmers with my husband. As we entered we were greeted with a smile and a hello which was an excellent start to my visit as it is rare to see politeness from the youth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a beautiful hat. I came into millets looking for a hat to buy as a gift for my daughter who is returning (only for Christmas I don’t like her enough to keep her around) from a boarding schoo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Not sure if the staff are rude because the store is closing down, or if the store is closing down because the staff are so rude that there's now a lack of customers. I don't know what you're going thr... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel

Over Millets - Andover

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 29 High Street, SP10 1LJ, Andover, Verenigd Koninkrijk

  • 01264 316877

4,9

Uitstekend

TrustScore 5 uit 5

337 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(337)

5.729 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Definitely 5 stars

Definitely 5 star review
Very helpful staff, young lady in particular was super helpful with my request and we ordered a coolbox online. Whatever they do not have in stock they're willing to go the extra mile to help

19 augustus 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

wonderful customer service!

Went in to buy a powerbank and the customer service was wonderful - both Angus and Kerry were lovely!!

1 augustus 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Wonderful helpful young lady and man …

Wonderful helpful young girl and boy today Sunday 28th July
Called to ask if an item was in stock and it was so she kept it behind till for me . When I collected the young man explained how easy it was to put up and use . Many thanks !!!!! Sharon and Grandaughter Mya

28 juli 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

The importance of keeping it personal.

It's still so much better going into a store, especially when there are friendly, patient and well informed staff. Thank you for helping me choose a great pair of walking shoes.

19 juli 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good service from a well informed and…

Good service from a well informed and courteous young man

13 juli 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

The lady assistant was very helpful

The lady assistant was very helpful. Excellent service!

13 juli 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service.

Excellent customer service from a very young lad called James in your Andover branch. Went in looking for work socks on the off chance they did them, ended up with 2 packs of 3 and I am very happy with them.

7 juli 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good experience

Ellis was very helpful and patient with shoes, small store but still good for what jt is

28 juni 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service reat service from Alex he was very…

Great service from Alex he was very patient . Could do with replacing the mirror up by the shoes to save walking down through the shop every time you want to see what the shoes look like on . Thanks

17 juni 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing staff

I visited Millets Andover in search of a pair of walking boots, Zoe was incredibly knowledgeable and went the extra mile in helping me find the perfect ones. Cannot thank her enough!

13 juni 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful and happy staff

Very helpful staff, smiles and laughter with that staff too. What a joy to shop there. If they don’t have it in the store they gave us options on how to get our items.

21 mei 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff

Very helpful and friendly staff. One thing we wanted was not in the size we needed. They took time to suggest several ways to get the size we wanted.

19 mei 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent assistants

The two shop assistants were very helpful and friendly. I tried on 2 boxed garments that did not fit so both needed to be folded up back into their boxes. Olly happily did this and made a good job of it.

18 mei 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing service …

Kerry helped me today with essentials for a festival I am going too soon! Very helpful and friendly ! Thank you so much !

1 mei 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

The assistant was extremely helpful and…

The assistant was extremely helpful and went above and beyond, a great asset to your store.

28 april 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very polite. Knowledgeable and helpful …

Went in for some waterproofing solution and was greeted by a very welcoming shop assistant who was very polite, helpful and knowledgeable. Great service thank you

30 april 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

amazing service

I went in with my mother to buy some shoes for dofe. Millets isn’t really local to me but similar stores nearby didn’t have any shoes that were quite right for me. An amazing staff member helped me out and i’ve found some shoes that are very comfortable and a good fit. The experience and service was very good and i’m very happy with the shoes.

12 april 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

I had to return a Lowe Alpine backpack…

I had to return a Lowe Alpine backpack which was sent in error as it was the wrong one dispatched. The staff at Andover were exceptional in their assistance not only in resolving the matter but also ordering on my my behalf another. The new bag arrived the following day. Thank you.

21 maart 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff at Andover Millets…

Very helpful staff at Andover Millets and had exactly what I needed. Great trip all round.

11 maart 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

After the online branch of millets sent…

After the online branch of millets sent the wrong item, the manager and assistant at the shop in andover sorted the issue effectivey and efficiently and were extremely polite throughout, apologising for a mistake that wasn't their fault. They still took ownership and resolved my problem with minimum of fuss. Thank you

7 maart 2024
Review zonder uitnodiging
Logo Millets - Andover

Antwoord van Millets - Andover

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

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