Millets - Colchester Reviews 

1.329
TrustScore 5 uit 5

5,0

17-18 High Street, CO1 1DB Colchester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Belinda sorted us out with new walking shoes for me and new insoles for my husband. Really helpful and cheerful assistance and everything we needed was in stock at the right size. Excellent service th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thanks again to Lee in Colchester who always gives such professional help and excellent customer service. Have known him many years and the whole team are great x

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Staff ignored me . Was an effort for them to take my money . I bought wrong size but dont want to go back. They had no plastic bags . Jo Cole

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Buitensportkleding- en uitrusting
  2. Activewear winkel
  3. Koffer- en tassenwinkel
  4. Kampeerwinkel

Over Millets - Colchester

Geschreven door het bedrijf

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contactgegevens

  • 17-18 High Street, CO1 1DB, Colchester, Verenigd Koninkrijk

  • 01206 574615

5,0

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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5,0

Alle reviews

(1.329)

5.576 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent little tent for a festival

Excellent little tent for a festival, comfortable sleeping bag, airbed and pump. Great quality, easy to use and reasonable price.

22 augustus 2024
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Problem boots

I had a problem with a new pair of boots. I saw Sophie, she spoke to Gareth and the boots were swapped immediately, no ifs ands or buts. Good old fashioned service.

30 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

BELINDA IS A GEM AT MILLETS

From the moment we got into the shop, we were greeted with warm smiles, Belinda was very helpful and made our shopping experience enjoyable, very patient and hilarious as we tried on clothes for sizes and choices! She helped us with online orders as well which were delivered the next day.
I highly recommend Millets as everything we needed was under one roof! 🙌💯

7 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

A big thanks to Sophie for helping me…

A big thanks to Sophie for helping me to purchase a pair of walking boots. Fab advise and customer service.

30 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Shopping at Millets

I went into Millets yesterday to purchase a day sack. The young man who served me by the name of Rob couldn’t have been more polite, cheerful and helpful.

27 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

fabulous attention given by Mandy to…

fabulous attention given by Mandy to try raincoat on. Then Lee attended to my payment and accepted the Voucher given on- line. Thank you very much

26 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great Customer Service - Human & Kind!

Sophie was very welcoming and inclusive, she went above and beyond to ensure my partner and I were supported to purchase a great pair of trainers. She was patient and kind. Thank you

21 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lee was excellent

Lee was excellent. Really good advice and helpful.

20 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Good professional help for camping equipment

Went to Millets 4th September looking for a replacement tent pole for a broken one. I was guided to Gareth who got one the right thickness. I was expecting to have to cut it to size and string it in the pole set myself but Gareth did this all for me in the shop. Great service I was really impressed with him and his colleagues. Will now make this my first choice in Colchester for tent equipment

4 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Purchase of a pair of trousers

I came into Millets looking to purchase a pair of trousers suitable to play bowls in, I was approached by Vic and Lee who took note of what I was looking for and the colour that I required, when checking the rail on the trouser that i liked there was not my size and length, Vic then check her phone which stated they had those in stock, on checking the delivery that had come found the correct waist and length. I tried those on and as they fitted I purchased.
Vic and Lee were both very helpful, polite and courteous and I thanked them for their assistance.

19 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lee was very helpful and knowledgeable

Lee was very helpful and knowledgeable. Great customer service

19 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lee was very friendly and helpful

Staff very friendly and helpful good prices good quality clothes.

18 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Belinda was phenomenal

Belinda was phenomenal! Just amazing! So thoughtful and helpful nothing was too much trouble. Even refunded and redid the whole payment to apply my Blue Light Card (which I completely forgot to tell her about until after everything had gone through...) Really great service, and really great prices. Cannot recommend highly enough!

14 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Another pleasant shop at Milletts

I have visited Millets many times and each has been pleasant. Mandy served me this time and she was kind, patient and helpful. She found me the right pair of shoes and was not fussed about a few trips to collect a few options from the store. Thanks Mandy. See you next time.

13 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Mandy was so professional and caring person

As normal I went to purchase a touch MS Mandy was so helpful to find out the best one.
Thank you so much for your help.

13 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Always great on price

Excellent product, great price and super helpful assistance by Mandy.

12 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great value items

Great value items, great clothing at great price. Helpful and polite staff, especially Mandy.

22 augustus 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Belinda was extremely helpful and…

Belinda was extremely helpful and patient as was not sure what I was looking for. she took her time and helped me buy a hiking stick.very friendly and a credit to the company.thank you

6 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Belinda was extremely helpful

Belinda was extremely helpful . She found what we needed and gave great advice.

9 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Beoordeeld met 5 van de 5 sterren

Lee provided excellent service

Lee provided excellent service. Friendly and knowledgeable.

6 september 2024
Review zonder uitnodiging
Logo Millets - Colchester

Antwoord van Millets - Colchester

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

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