Millets - Eastbourne Reviews 

Went to the Eastbourne branch today. A very pleasant young man called Henry helped me with with all my queries, and even carried the things I purchased to my car. He was very knowledgeable about the products and was very attentive. Full praise to him he was a superstar. Thanks Henry you will go a long way in this world...if I was your mum I'd be superproud of you. Thanks for everything

We had the most helpful young man
Nothing was too much trouble and he helped me buy a tent and walking boots
His name was Henry

Came into Eastbourne branch looking for a large rucksack for my child. Very helpful member of staff approached us and offered to fit the bag to my child. And showed them how to use it. Went above and beyond to help me with my other objects we needed for our girl guides camp. Thanks!

Thank you to Phil, who fitted my twin girls with rucksacks for their girl guide trip. He was knowledgeable, helpful and friendly and would highly recommend.

I recently visited millets for some advice and equipment for climb the 3 peak challenge, Phil’s knowledge and guidance was amazing. He explained everything to me so well and honestly went above and beyond to help me. I left the shop with everything I needed and honestly stunned on how helpful and genuine Phil is

The guy (mature) Henry/Phil on the shoe section was very knowledgeable. If it wasn't for him I would have bought the wrong size hiking boot (I've been buying the wrong size for years!). Also, after years of doing it wrong I now know how to lace them up properly.

Really knowledgeable, friendly and helpful staff.

Had to replace my much-loved hiking boots 🥾 (last month but then went on holiday!) Full of praise for the great customer service- Phil got me sorted! Boots did me proud on holiday! HUGE thanks, highly recommend!

Bought some great shoes thanks to some great advice and expertise from Phil, very good customer service both he and his assistant were very helpful, will definitely shop there again for my outdoor stuff

Phil from Millets was great. Helped us with the right tent for our family biking trip - not the easiest advice to give. Cheers Phil!!!!!

Went in looking for a pair of shoes. Was served by Phil, he was very helpful and knowledgeable in what was best for my foot shape and desired shoe purpose. Very happy customer. Brilliant customer service.

Harry from Hastings at Eastbourne store very helpful gave me excellent advice very polite wish there more people like him

I was served by a very helpful assistant called Harry. He found a most comfortable pair of walking shoes for me. The price was right and he also gave me discount for my Outdoor membership which was a nice surprise. He is good at engaging with customers and took an interest in what sort of walking the boots would be used for. I left the shop feeling very happy with my purchase.

Staff were helpful with holding on to the 6 man tent for us till we were ready to collect.
Helpful and knowledgeable on products

I came in looking for some new hiking boots and I had a really good experience with Phil - he measured my feet, took the time to chat about how I'd be using the boots, made some suggestions (both higher and lower priced boots) and explained the different fits and uses with no pressure to buy any of them. I did end up buying a pair that I am very happy with. A really helpful and friendly interaction. Thank you!

Assistant was very helpful, friendly and polite.

Phil was amazing. Very knowledgable and directed both my husband and I to the purchase of 2 pairs hiking boots.
Thank you.

Phil is a star. I had to get a present for my husband and Phil suggested a few things which worked out better than expected. Thank you for your help

Really helpful advice from Phil, who made sure I bought the correct fitting walking boots and rucksack. Excellent service.

Just wanted to acknowledge that the customer service received from Phil at your Eastbourne branch was exceptional.