I am delighted with my new boots, which fit perfectly and are very comfortable with great ankle support, which is always an important feature for me.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Most of the order was perfect but one wrong item was posted. I popped into the Glasgow store and the lady in there was so helpful: refunding my PayPal and getting me the correct item without any fuss... Toon meer
Bedrijf heeft geantwoord
I ordered a medium size Peter Storm Men’s Blisco II Hooded Jacket online which turned out to be bigger than my size when tried on, I visited the local store, staff there were helpful and replaced it... Toon meer
Bedrijf heeft geantwoord
I popped into Millets in Sauchiehall Street as I was looking for waterproof gloves for my long distance walks. They had a closing down sale which meant I got my gloves and a couple of other items for... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Glasgow
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
Sauchiehall Street, G2 3ER, Glasgow, Verenigd Koninkrijk
- 01413 750717
4,9
Uitstekend
425 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Glasgow store
Was in the Glasgow store a few days ago. Staff Abbi and Zack were extremely helpful. Store is full of great clothing and equipment. Got exactly what I was looking for👏
7 april 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Stephen and Debbie were a great help…
Steven and Debbie were a great help and made the experience more enjoyable
8 april 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Helpful
Thank to Stephen and Debbie for great customer service.
2 april 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
5 stars all round
5 stars all round. Great service from Debbie. Very helpful and pleasant experience
28 maart 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Claire was very helpful
Claire was very helpful, kind and knowledgable about the stock in Sauchiehall St Glasgow branch today. A real credit to Millets instore shopping!
22 maart 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Hi,
Thanks for your feedback.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Antwoord van Millets - Glasgow
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Went into the Glasgow
Went into the Glasgow , Sauchiehall St shop today and was met bt Claire who was very helpful. She dealt with my returns and managed to find the products I was looking for .b
15 maart 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great staff
I visit this store regularly with my dog & we are always made welcome. There is a great variety of stock from jackets to boots & backpacks and there are regular sales on offer in store. Staff are helpful but not pushy & knowledgeable about the products. Special mention to Claire who always welcomes us with a smile (& a dog biscuit).
7 februari 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Deliver and speed...
6 maart 2024
Antwoord van Millets - Glasgow
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Great advice and friendly service
Very helpful staff member Debbie made my shopping experience today very efficient and I am grateful for her advice on the various items I purchased, making me ready for my Winter skills course in Aviemore this weekend. I’m particularly pleased with my Gore-Tex TrekMates gloves, and soft shell OEX trousers (I normally wear leggings but these are just as comfy and great value). Many thanks.
5 maart 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Used Glasgow Millets store to exchange…
Used Glasgow Millets store to exchange garment bought online from Blacks. Millets staff were endlessly helpful and efficient, so making the whole process smooth and painless. We shall buy from Millets, Glasgow again for sure.
17 februari 2024
Antwoord van Millets - Glasgow
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Claire from the Glasgow Sauchiehall…
Claire from the Glasgow Sauchiehall Street shop was very knowledgeable on the walking boots and helped me pick the perfect boots. Also advised on what items where on sale and the difference between quality. Claire was cheerful and helpful and I recommend purchasing from this store
2 februari 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
I ordered a medium size Peter Storm…
I ordered a medium size Peter Storm Men’s Blisco II Hooded Jacket online which turned out to be bigger than my size when tried on, I visited the local store, staff there were helpful and replaced it with a correct size and guess what XS fitted me fine, so please note that sizes for the above jackets are on a larger side.
Jacket is warm and comfortable
31 januari 2024
Antwoord van Millets - Glasgow
Hi,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Kind regards,
Maria,
Millets Online Reviews Team.
Excellent shopping experience
I went in to return some jackets I'd bought online that were too small. Claire was so helpful with the process and made it quick and easy. She then proceeded to provide excellent assistance in getting a great waterproof jacket which I needed for work. She was kind and patient with me and provided excellent information to help me make an informed decision. Claire was a Star! Thank you Claire!
31 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent service
We were lookin for a cabin / weekend bag. We had seen one on the web by Osprey but were able to see it for real here. Lovely service from the lady who served us and to seal the deal she arranged for it to be delivered to our home address in England. Excellent service at great price.
22 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
First class experience
When looking for walking boots I was very glad of the first class attention I got from Claire ( in stark contrast to other shops I had visited on the same trip) She was knowledgeable, friendly and very accommodating. Millets will definitely be my first choice if looking for more walking equipment in the future
10 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Absolutely great service from Claire…
Absolutely great service from Claire for my wife and I. We were both getting shoes and she was dealing with another 2 customers at the same time all on her own. Smiling and chatting throughout and very professional. Thanks
4 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Thank you Claire
Claire was very helpful and helped me chose the right coat for me was just visiting Glasgow for business and everyone I have met has been wonderful happy new year
4 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Claire in your Sauchiehall Street…
Claire in your Sauchiehall Street branch was fantastic and so helpful. She looked after all my requests and provided excellent customer service.
4 januari 2024
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Really pleased with the customer service
Really pleased with the customer service I received in the shop, the guy was so helpful and cheery. It was my first visit, defo be back.r
29 december 2023
Review zonder uitnodiging
Antwoord van Millets - Glasgow
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
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