Met Daisy and Gary in their Guernsey Store recently. Gary has a wealth of product knowledge and Daisy bags of patience. I was able to try a variety of styles of boots and shoes in an unhurried and re... Toon meer
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We visited the Millet shop in Saint Peters Port on the 15th of June 2026. Having browsed through many of the products and decided to purchase and were amazed how reasonably priced everything was.... Toon meer
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Popped into the store for a bottle of Nikwax Tech Wash and ended up not only buying a new pair of gloves from their very comprehensive selection, but also not one but two Craghopper fleeces, which we... Toon meer
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Guernsey shop helpful in re-ordering and taking back my online Blacks purchase but I had to pay again a second time with the assurance my original money would be refunded. After 3 weeks this still has... Toon meer
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Bedrijfsgegevens
Over Millets - Guernsey
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
9 The Pollett, GY1 1WZ, St Peter Port, Guernsey, Verenigd Koninkrijk
- 01482 425888
4,9
Uitstekend
228 reviews
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Excellent service
Excellent service, each time I visit the Millets shop in Guernsey. The staff is courteous, patient and knowledgeable; nothing is too much trouble. They genuinely want the customer to be happy with their purchase.
3 juli 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great service from Dan
Great service from Dan. I tried on various walking shoes and nothing was to much trouble. Good old customer service.
15 juli 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Served by Az and Luke.
Served by Az and Luke.
Very helpful, knew their stuff about the shoes and very friendly.
Will definitely continue to shop there.
12 juli 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Dan was excellent!
Dan was excellent, we were camping and forgot our bed pump. He showed everything they had and we bought a pump you could run from the car with various adapters.
For a couple of old campers with back issues it saved our holiday.
He and all the staff were patient and helpful.
5 juli 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Outstanding customer service
I have been looking for a light waterproof jacket for a long time and today I found the perfect one in Millets, St Peter port. I was helped by both Daisy and Dan (staff) and both went out of the way to ensure I had a positive shopping experience.
8 juli 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Really helpful staff helping me find D of E things
Really helpful staff helping me find things needed for my sons D of E expedition. Luke was friendly and helpful. The only problem was scanning the items and applying the D of E discount which when I returned to the shop it was sorted out for me.
29 juni 2023
Review zonder uitnodiging
Very good customer experience
Very friendly and helpful assistant
21 juni 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Fantastic service in the Christchurch, Dorset branch
I recently visited the Christchurch store to buy one item for my son’s DofE expedition. I ended up buying EVERYTHING I needed and returning items to other shops I had purchased items from earlier that day because the products were better quality snd better value. DAVE and TOM were so helpful. They spent a huge amount of time helping me - even teaching me how to pack a rucksack properly. It is very rare these days to get such attentive and knowledgeable people. I also received a 15% discount because it was for DofE award. I can not recommend this shop highly enough. Thank you gents!
13 juni 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Helped by Jo in this store
Helped by Jo in this store. Very friendly staff
21 juni 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Friendly knowledgeable staff-…
Friendly knowledgeable staff- especially Jo
20 juni 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Amazing help!
Went in looking for a specific item, Jo was quick to welcome me and assist. Jo was very friendly and helpful and I will definitely be back soon!
20 juni 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Hiking Boots
Dan was very helpful and patient when helping me choose hiking boots. He was very knowledgeable about what boots would be best for my activities and I have left with a great pair of boots that I am so far very happy with.
3 juni 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Excellent customer service
Excellent customer service from Dan. He was very helpful and resolved our returns matter with kindness. Thank you Millets Team.
8 juni 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Received great assistance
Received great assistance in identifying and ultimately buying walking shoes
5 juni 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
Excellent customer service from Daniel
Excellent customer service from Daniel. I have particular needs for my differently sized feet so had to try on multiple pairs of shoes. Not only was Daniel patient with my pickiness, he was able to advise on the better brand of shoe to help narrow things down. Thank you.
27 mei 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Forget Apple Geniuses you have Millets Masters
Ive been into the store a few times in recent months and the two guys are always very knowledgeable and friendly, today they helped us with items for my daughters DofE expedition
20 mei 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful and obliging staff
Dan and Daisy were very helpful and knowledgeable in assisting me in choosing the footwear that I required.
18 mei 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Good service and friendly staff
17 mei 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Dan was very helpful.
15 mei 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Excellent customer we service in local Millets store
So great to be able to go into the shop and try on the actual shoes- trying on sizes 5 & 6 to see which fitted best.
Also to match the online discount is amazing.
We all need to shop in store more , get excellent customer service and choice.
I was served today by AZ in Guernsey at 4.16 on on 16 May 2023
Receipt number 09314-1-38272
16 mei 2023
Review zonder uitnodiging
Antwoord van Millets - Guernsey
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
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