Awesome experience today at the Hemel Hempstead branch, I called up and spoke to one of the ladies and she kindly put aside a bag for me, I was a little stressed as I’m away this week. Got to store an... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Sales staff opened fitting room and for me and was very friendly and professional. I purchased Peter Storm waterproof jacket and trousers plus Merrell boots. Very impressed with the knowledgeable stor... Toon meer
Bedrijf heeft geantwoord
Went into Millets Hemel for some equipment for my daughters dofe. Not really having any experience myself and having just a list to go by, we were assisted by Steven who was so knowledgeable and patie... Toon meer
Bedrijf heeft geantwoord
The zip on my new Peter Storm coat is very temperamental however when I brought it to the attention of the assistants in the store, I was made to feel inadequate and told that I could contact Mil... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Hemel Hempstead
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
185 Marlowes Shopping Centre, HP1 1BB, Hemel Hempstead, Verenigd Koninkrijk
- 01442 500634
4,9
Uitstekend
557 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Walking shoes
Steven at your branch was, as previously, very patient and helpful. Shopping in this store is always a nice experience. Thank you
13 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great service
Vicki and her colleague were very helpful and nothing was a problem. Friendly staff always,been there many times and it's a pleasure to shop at millets. Always letting you know what is on offer. Great to be able to try on clothes to check correct fit.
Always greeting you when you walk in you don't get this on the Internet.
11 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Great advice
Great advice from Samantha, thank you! Always more convenient to try clothes and shoes in person.
16 februari 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
I received excellent help and a warm…
I received excellent help and a warm friendly greeting from Sammy, who is a member of staff at the Hemel Hempstead branch. She helped me to choose a pair of waterproof trousers, she showed me various options to give me a better choice, showing her knowledge of her stock within her store.
10 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Millets Hemel Hempstead …
Excellent store always have exactly what I want staff are brilliant especially Sam Mel and Martin
10 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Friendly & helpful
They are always really helpful & friendly at Millets Hemel Hempstead. Always prefer to go in-store than shop on line as they are always happy to help.
24 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Sammie who served me was very helpful..
7 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great shoes and friendly service
Really pleased with my walking shoes. Attentive, friendly service from Mel and Sam. The staff could tell me about the shoe and its waterproofing. Clearly knew their products. I have just moved to the area and will definitely be going there again.
7 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Martin and sam helped resolve an issue…
Martin and sam helped resolve an issue I having with a pair of shoes ordered on the Internet.
Being able to do this face to face in store saved times and so much effort.
Replacement ordered, arrived the following day. Problem pair sent back, phone calls made. Problem resolved.
Thanks
18 maart 2023
Review zonder uitnodiging
Walking boots
Bought walking boots, Joel was very informative and patient and helped me make the correct choice. Thank you
29 maart 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Very helpful staff.
I was assisted by a very helpful young man when choosing boots. He was extremely knowledgeable on the product and had a very pleasant personality.
6 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
So helpful in this store
So helpful in this store. I bought hat, jacket, socks some gas canisters and the guy called Paul was very knowledgeable about all the products. A great experience shopping in the Hemel store. He made it happen.
5 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Thank you Meg
I find Hemel store well located, the staff are very pleasant and helpful. Millets has always got the right clothing and equipment, for my needs. To allow me to continue to, enjoy my hobbie
3 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Fab!
Meghann and Sammy were amazing!! They helped superbly to make sure I had the best equipment suited for me and made me feel welcome and understood every step of the process. Overall fantastic experience!
1 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
The service given by Sam washelpful helpful…
The service given by Sam was helpful with plenty of time given for me to make my own decisions but have answered any questions I did have, a relaxed and friendly shopping expereience
3 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Helpful and friendly staff
Helpful and friendly staff, good selection of items. Only downside changing were rooms out of order.
2 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent customer service
Incredibly helpful customer service assistant (Meg) when I phoned the store about a BGH Air 4XL tent that was out of stock online. She then reserved the product until I was able to pick up. Great service on collection, both Meg and the store manager get gold stars. Thank you. :-)
2 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
The service was excellent
The service was excellent. I was offered help without even needing to ask. I've been going to this store for years and will continue to do so.
1 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent service from Sammy
Excellent service from Sammy, she was very helpful and knowledgeable! Great experience overall. Thank you to Martin & Sammy
1 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Hemel Hempstead Store
Visited the Hemel Hempstead store today for a new pair of gaiters due to the deluge of rain we have been having.
Sam helped me chose the right size, showed me how to fit and adjust them.
Great service, thank you 😊
1 april 2023
Review zonder uitnodiging
Antwoord van Millets - Hemel Hempstead
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.